TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is still my go to Every year I need to get a little Tax Advice from a Pro and the cost of Turbo Tax has been well worth it over the free programs. Tax Pro's are always easily available even late in the evening, with sound advice and help that takes me right to the proper place to enter info and make sure my return is correct. This was my first self employed year and I wanted to keep it simple, and was able to with their help.
Date published: 2023-03-28
Rated 3 out of 5 by from Turbo Tax isn't what it used to be Turbo Tax used to be an easy-to-use way for a layman to prepare his income taxes without hassle. The tax prep part isn't bad, but the payment via credit card is a disaster. Customer support also sucks. You are referred mostly to old posts that aren't specific to the problem. No matter how many times you CORRECTLY input credit card info, the transaction to pay for the state e-file fails. So I was forced to resort to paper filing. Many similar posts from frustrated users are out there. Not sure why a company like Intuit can't figure this out. It's been a problem at least since 2020.
Date published: 2023-03-28
Rated 5 out of 5 by from Retired Mechanical Engineer Excellent product... as usual. Have been using turbotax now for 15 years.
Date published: 2023-03-28
Rated 2 out of 5 by from Ehh. Turbotax was once a great tax preparer, but now its all for the money as well. The standard version is acceptable and sufficient, but in order to receive the share of the money, they have to add all these features, and no way to opt out of it unless you just do not file with TurboTax. Have been with this preparer for 6 years, and now its just annoying.
Date published: 2023-03-28
Rated 5 out of 5 by from so fast incredible how quick it took. took just over an hour!
Date published: 2023-03-28
Rated 4 out of 5 by from Turbo Tax review It seems difficult to print a copy for mail filing and my impression is that Turbo Tax is trying to force me to E file............ I'm 83 years old and I want to file the same way I always have and that is mail. I started using Turbo Tax since before it was called Turbo Tax.
Date published: 2023-03-28
Rated 5 out of 5 by from Super easy to use and reasonable fees! Turbo Tax was quick and easy, with helpful hints and reasonable fees. Will recommend and use again!
Date published: 2023-03-28
Rated 5 out of 5 by from 2022 TAX RETURN Turbo Tax was just fine. Thank you, George Goodfellow
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo Tax puts you at ease. Turbo Tax puts you at ease all along the way as they give you instructions.
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo Tax was easy to use, just 2 quick questions Spoke with the on line help and was pleased with answers given. They were knowledgeable and helpful.
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 5518
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is still my go to Every year I need to get a little Tax Advice from a Pro and the cost of Turbo Tax has been well worth it over the free programs. Tax Pro's are always easily available even late in the evening, with sound advice and help that takes me right to the proper place to enter info and make sure my return is correct. This was my first self employed year and I wanted to keep it simple, and was able to with their help.
Date published: 2023-03-28
Rated 3 out of 5 by from Turbo Tax isn't what it used to be Turbo Tax used to be an easy-to-use way for a layman to prepare his income taxes without hassle. The tax prep part isn't bad, but the payment via credit card is a disaster. Customer support also sucks. You are referred mostly to old posts that aren't specific to the problem. No matter how many times you CORRECTLY input credit card info, the transaction to pay for the state e-file fails. So I was forced to resort to paper filing. Many similar posts from frustrated users are out there. Not sure why a company like Intuit can't figure this out. It's been a problem at least since 2020.
Date published: 2023-03-28
Rated 5 out of 5 by from Retired Mechanical Engineer Excellent product... as usual. Have been using turbotax now for 15 years.
Date published: 2023-03-28
Rated 2 out of 5 by from Ehh. Turbotax was once a great tax preparer, but now its all for the money as well. The standard version is acceptable and sufficient, but in order to receive the share of the money, they have to add all these features, and no way to opt out of it unless you just do not file with TurboTax. Have been with this preparer for 6 years, and now its just annoying.
Date published: 2023-03-28
Rated 5 out of 5 by from so fast incredible how quick it took. took just over an hour!
Date published: 2023-03-28
Rated 4 out of 5 by from Turbo Tax review It seems difficult to print a copy for mail filing and my impression is that Turbo Tax is trying to force me to E file............ I'm 83 years old and I want to file the same way I always have and that is mail. I started using Turbo Tax since before it was called Turbo Tax.
Date published: 2023-03-28
Rated 5 out of 5 by from Super easy to use and reasonable fees! Turbo Tax was quick and easy, with helpful hints and reasonable fees. Will recommend and use again!
Date published: 2023-03-28
Rated 5 out of 5 by from 2022 TAX RETURN Turbo Tax was just fine. Thank you, George Goodfellow
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo Tax puts you at ease. Turbo Tax puts you at ease all along the way as they give you instructions.
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo Tax was easy to use, just 2 quick questions Spoke with the on line help and was pleased with answers given. They were knowledgeable and helpful.
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 5518