TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from I have used turbo tax for 10 years Love turbo tax. never done me wrong yet. I will continue to use them.
Date published: 2023-03-24
Rated 2 out of 5 by from Turbo Tax has flaws with E-file validation Turbo Tax has flaws with E-file validation. My E-file was rejected twice. 1st time: Turbo Tax solution was to to ask me to confirm my name and social security number. I confirmed and was rejected again. 2nd time: I looked at the print out and noticed my entire name was in the last name section and my SS was incorrect.
Date published: 2023-03-24
Rated 5 out of 5 by from turbotax is amazing turbotax is the best site to file my taxes this year
Date published: 2023-03-24
Rated 5 out of 5 by from Quick & Easy This is so much easier and quicker than other alternative methods of doing taxes. Very much appreciate the automatic reminders that it's time to do taxes and automatic download of previous year's information. The program is well organized , thorough and easy to understand.
Date published: 2023-03-24
Rated 5 out of 5 by from Alway fast and convenient!! I have been using Turbo Tax for over 15 years and it had always been the most convenient way for me to do my taxes. The self-pace setup is another positive aspect for me and my schedule.
Date published: 2023-03-24
Rated 5 out of 5 by from Great Easy and simple to use so I rate it with 5 stars. I hope everyone has the same experience. Just be sure to have all your forms in front of you to start.
Date published: 2023-03-24
Rated 4 out of 5 by from Problem paying to efile state return Using INTUIT to charge credit card to efile state would show a screen but the blue button/box for CONTINUE and PLACE ORDER were not shown on my laptop screen (they were an inch below the bottom of the viewable screen and INTUIT scroll function was not working to allow scrolling to the bottom of the screen! Otherwise Turbo Tax worked well!
Date published: 2023-03-24
Rated 4 out of 5 by from Once I got the hang of the new process it was very Again once I got the process down .it was easy to use and the comment section was very helpfull It explained alot about taxes.
Date published: 2023-03-24
Rated 4 out of 5 by from Confusing but resolved with expert assistance For several years in a row, there has been an error for K-1 1065 line 20 Z 199A Amount. If I enter an amount, It say I haven't entered an amount. Thank heavens for the assistance of Kathy T! We just deleted the line 20 info on my 1065 K-1 and finally, it let me file.
Date published: 2023-03-24
Rated 4 out of 5 by from TURBO TAX WAS GREAT BUT EXPENSIVE THANKS, I GOT HELP AND IT WAS FRIENDLY. IT WOULD BE GREAT IF TUBO COULD LOWER THEIR PRICES
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 5514
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I have used turbo tax for 10 years Love turbo tax. never done me wrong yet. I will continue to use them.
Date published: 2023-03-24
Rated 2 out of 5 by from Turbo Tax has flaws with E-file validation Turbo Tax has flaws with E-file validation. My E-file was rejected twice. 1st time: Turbo Tax solution was to to ask me to confirm my name and social security number. I confirmed and was rejected again. 2nd time: I looked at the print out and noticed my entire name was in the last name section and my SS was incorrect.
Date published: 2023-03-24
Rated 5 out of 5 by from turbotax is amazing turbotax is the best site to file my taxes this year
Date published: 2023-03-24
Rated 5 out of 5 by from Quick & Easy This is so much easier and quicker than other alternative methods of doing taxes. Very much appreciate the automatic reminders that it's time to do taxes and automatic download of previous year's information. The program is well organized , thorough and easy to understand.
Date published: 2023-03-24
Rated 5 out of 5 by from Alway fast and convenient!! I have been using Turbo Tax for over 15 years and it had always been the most convenient way for me to do my taxes. The self-pace setup is another positive aspect for me and my schedule.
Date published: 2023-03-24
Rated 5 out of 5 by from Great Easy and simple to use so I rate it with 5 stars. I hope everyone has the same experience. Just be sure to have all your forms in front of you to start.
Date published: 2023-03-24
Rated 4 out of 5 by from Problem paying to efile state return Using INTUIT to charge credit card to efile state would show a screen but the blue button/box for CONTINUE and PLACE ORDER were not shown on my laptop screen (they were an inch below the bottom of the viewable screen and INTUIT scroll function was not working to allow scrolling to the bottom of the screen! Otherwise Turbo Tax worked well!
Date published: 2023-03-24
Rated 4 out of 5 by from Once I got the hang of the new process it was very Again once I got the process down .it was easy to use and the comment section was very helpfull It explained alot about taxes.
Date published: 2023-03-24
Rated 4 out of 5 by from Confusing but resolved with expert assistance For several years in a row, there has been an error for K-1 1065 line 20 Z 199A Amount. If I enter an amount, It say I haven't entered an amount. Thank heavens for the assistance of Kathy T! We just deleted the line 20 info on my 1065 K-1 and finally, it let me file.
Date published: 2023-03-24
Rated 4 out of 5 by from TURBO TAX WAS GREAT BUT EXPENSIVE THANKS, I GOT HELP AND IT WAS FRIENDLY. IT WOULD BE GREAT IF TUBO COULD LOWER THEIR PRICES
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 5514