TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
Keith2025 from
My Review*
Turbo Tax is effective and accurate. However, I am not a fan of racer mode as it seems to mock the seriousness of preparing taxes and the implications of unintentionally leaving out or skipping important tax income and deduction. Overall the turbo tax intuit process is amazing and the import process is quick and easy.
Date published: 2023-03-24
Rated 3 out of 5 by
Dan G 103 from
Turbo Tax is Expensive
Works well but I may use a cheaper service next time.
Date published: 2023-03-24
Rated 5 out of 5 by
moore03 from
Turbo Tax experience
Having to file with a W-2 and being self-employed Turbo Tax makes it much easier and simplifies the process of guess work as to what can be taken off on taxes and getting the most out of my business deductions. Some deductions that I didn't even know existed.
Date published: 2023-03-24
Rated 3 out of 5 by
1234rp from
NO STATE PRINT FILING
At the point of filing, the software asks to efile Federal and State. When opting NOT to efile State, there is no further guidance or printing of the State return. After more than 30 years, your developers should not have missed that.
Date published: 2023-03-24
Rated 5 out of 5 by
Big Sandy from
Wonderful Experience
Turbo Tax allowed me to really understand taxes. I have always been afraid of tax season and was willing to pay to let someone else take the responsibility. Needless to say, I will use Turbo Tax in the future
Date published: 2023-03-24
Rated 5 out of 5 by
ellen750 from
best money spent
I was frustrated when I did my taxes and found out, I have to pay more than 3k. Somehow I made some error and I cannot file it right away, i got connected with Ruby. she was amazing. Fast, thorough, her attention to detail is excellent and she just wonderful "like an angel" . Getting turbo tax max is one of the best decision I made and I'm just soo happy right now.
Date published: 2023-03-24
Rated 5 out of 5 by
LouMaldo from
Simple to use
Quick and ez use and they provide help if u get stuck while filing your taxes. Might use again next year thanks turbotax
Date published: 2023-03-24
Rated 2 out of 5 by
greg3000000 from
difficult for community property state
easier than doing it by hand by have to do side calculations to make it work for a community property state - married filing separately
Date published: 2023-03-24
Rated 5 out of 5 by
Taxy77 from
Quick and Easy!
I love how everything is broken down into small sections so it doesn't feel overwhelming. The site is easy to navigate. I like that they ask all the questions to make sure I'm not missing anything.
Date published: 2023-03-24
Rated 5 out of 5 by
NewMinni22 from
Helpful
My returns got rejected because I was missing and IP pen. I had no idea how to get one and I had just moved so the letter that the IRS sent I did not receive. They help me figure out how to get it online so I could resubmit my taxes.
All TurboTax® Offerings Reviews - Page 5512
Date published: 2023-03-24
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Keith2025 from
My Review*
Turbo Tax is effective and accurate. However, I am not a fan of racer mode as it seems to mock the seriousness of preparing taxes and the implications of unintentionally leaving out or skipping important tax income and deduction. Overall the turbo tax intuit process is amazing and the import process is quick and easy.
Date published: 2023-03-24
Rated 3 out of 5 by
Dan G 103 from
Turbo Tax is Expensive
Works well but I may use a cheaper service next time.
Date published: 2023-03-24
Rated 5 out of 5 by
moore03 from
Turbo Tax experience
Having to file with a W-2 and being self-employed Turbo Tax makes it much easier and simplifies the process of guess work as to what can be taken off on taxes and getting the most out of my business deductions. Some deductions that I didn't even know existed.
Date published: 2023-03-24
Rated 3 out of 5 by
1234rp from
NO STATE PRINT FILING
At the point of filing, the software asks to efile Federal and State. When opting NOT to efile State, there is no further guidance or printing of the State return. After more than 30 years, your developers should not have missed that.
Date published: 2023-03-24
Rated 5 out of 5 by
Big Sandy from
Wonderful Experience
Turbo Tax allowed me to really understand taxes. I have always been afraid of tax season and was willing to pay to let someone else take the responsibility. Needless to say, I will use Turbo Tax in the future
Date published: 2023-03-24
Rated 5 out of 5 by
ellen750 from
best money spent
I was frustrated when I did my taxes and found out, I have to pay more than 3k. Somehow I made some error and I cannot file it right away, i got connected with Ruby. she was amazing. Fast, thorough, her attention to detail is excellent and she just wonderful "like an angel" . Getting turbo tax max is one of the best decision I made and I'm just soo happy right now.
Date published: 2023-03-24
Rated 5 out of 5 by
LouMaldo from
Simple to use
Quick and ez use and they provide help if u get stuck while filing your taxes. Might use again next year thanks turbotax
Date published: 2023-03-24
Rated 2 out of 5 by
greg3000000 from
difficult for community property state
easier than doing it by hand by have to do side calculations to make it work for a community property state - married filing separately
Date published: 2023-03-24
Rated 5 out of 5 by
Taxy77 from
Quick and Easy!
I love how everything is broken down into small sections so it doesn't feel overwhelming. The site is easy to navigate. I like that they ask all the questions to make sure I'm not missing anything.
Date published: 2023-03-24
Rated 5 out of 5 by
NewMinni22 from
Helpful
My returns got rejected because I was missing and IP pen. I had no idea how to get one and I had just moved so the letter that the IRS sent I did not receive. They help me figure out how to get it online so I could resubmit my taxes.
All TurboTax® Offerings Reviews - Page 5512
Date published: 2023-03-24