TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from My Review* Turbo Tax is effective and accurate. However, I am not a fan of racer mode as it seems to mock the seriousness of preparing taxes and the implications of unintentionally leaving out or skipping important tax income and deduction. Overall the turbo tax intuit process is amazing and the import process is quick and easy.
Date published: 2023-03-24
Rated 3 out of 5 by from Turbo Tax is Expensive Works well but I may use a cheaper service next time.
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo Tax experience Having to file with a W-2 and being self-employed Turbo Tax makes it much easier and simplifies the process of guess work as to what can be taken off on taxes and getting the most out of my business deductions. Some deductions that I didn't even know existed.
Date published: 2023-03-24
Rated 3 out of 5 by from NO STATE PRINT FILING At the point of filing, the software asks to efile Federal and State. When opting NOT to efile State, there is no further guidance or printing of the State return. After more than 30 years, your developers should not have missed that.
Date published: 2023-03-24
Rated 5 out of 5 by from Wonderful Experience Turbo Tax allowed me to really understand taxes. I have always been afraid of tax season and was willing to pay to let someone else take the responsibility. Needless to say, I will use Turbo Tax in the future
Date published: 2023-03-24
Rated 5 out of 5 by from best money spent I was frustrated when I did my taxes and found out, I have to pay more than 3k. Somehow I made some error and I cannot file it right away, i got connected with Ruby. she was amazing. Fast, thorough, her attention to detail is excellent and she just wonderful "like an angel" . Getting turbo tax max is one of the best decision I made and I'm just soo happy right now.
Date published: 2023-03-24
Rated 5 out of 5 by from Simple to use Quick and ez use and they provide help if u get stuck while filing your taxes. Might use again next year thanks turbotax
Date published: 2023-03-24
Rated 2 out of 5 by from difficult for community property state easier than doing it by hand by have to do side calculations to make it work for a community property state - married filing separately
Date published: 2023-03-24
Rated 5 out of 5 by from Quick and Easy! I love how everything is broken down into small sections so it doesn't feel overwhelming. The site is easy to navigate. I like that they ask all the questions to make sure I'm not missing anything.
Date published: 2023-03-24
Rated 5 out of 5 by from Helpful My returns got rejected because I was missing and IP pen. I had no idea how to get one and I had just moved so the letter that the IRS sent I did not receive. They help me figure out how to get it online so I could resubmit my taxes.
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 5512
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from My Review* Turbo Tax is effective and accurate. However, I am not a fan of racer mode as it seems to mock the seriousness of preparing taxes and the implications of unintentionally leaving out or skipping important tax income and deduction. Overall the turbo tax intuit process is amazing and the import process is quick and easy.
Date published: 2023-03-24
Rated 3 out of 5 by from Turbo Tax is Expensive Works well but I may use a cheaper service next time.
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo Tax experience Having to file with a W-2 and being self-employed Turbo Tax makes it much easier and simplifies the process of guess work as to what can be taken off on taxes and getting the most out of my business deductions. Some deductions that I didn't even know existed.
Date published: 2023-03-24
Rated 3 out of 5 by from NO STATE PRINT FILING At the point of filing, the software asks to efile Federal and State. When opting NOT to efile State, there is no further guidance or printing of the State return. After more than 30 years, your developers should not have missed that.
Date published: 2023-03-24
Rated 5 out of 5 by from Wonderful Experience Turbo Tax allowed me to really understand taxes. I have always been afraid of tax season and was willing to pay to let someone else take the responsibility. Needless to say, I will use Turbo Tax in the future
Date published: 2023-03-24
Rated 5 out of 5 by from best money spent I was frustrated when I did my taxes and found out, I have to pay more than 3k. Somehow I made some error and I cannot file it right away, i got connected with Ruby. she was amazing. Fast, thorough, her attention to detail is excellent and she just wonderful "like an angel" . Getting turbo tax max is one of the best decision I made and I'm just soo happy right now.
Date published: 2023-03-24
Rated 5 out of 5 by from Simple to use Quick and ez use and they provide help if u get stuck while filing your taxes. Might use again next year thanks turbotax
Date published: 2023-03-24
Rated 2 out of 5 by from difficult for community property state easier than doing it by hand by have to do side calculations to make it work for a community property state - married filing separately
Date published: 2023-03-24
Rated 5 out of 5 by from Quick and Easy! I love how everything is broken down into small sections so it doesn't feel overwhelming. The site is easy to navigate. I like that they ask all the questions to make sure I'm not missing anything.
Date published: 2023-03-24
Rated 5 out of 5 by from Helpful My returns got rejected because I was missing and IP pen. I had no idea how to get one and I had just moved so the letter that the IRS sent I did not receive. They help me figure out how to get it online so I could resubmit my taxes.
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 5512