TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from helpful for first time tax return helpful for first time tax return - thank you for your help
Date published: 2023-03-24
Rated 5 out of 5 by from First Time Using Turbo Tax Great! Don't know why I waited so long to use it..
Date published: 2023-03-24
Rated 4 out of 5 by from Reliable experience I have been using TurboTax for the past three years, and every year they have made my tax return easy to navigate and understand
Date published: 2023-03-24
Rated 3 out of 5 by from Disappointed I had to buy the more expensive version just because I had one income that was a bond or stock or retirement, I think it was a ripoff. There goes my whole refund.
Date published: 2023-03-24
Rated 5 out of 5 by from Old Friend, been helping with taxes for decades! As my taxes have gotten harder over the years, pension income, dividends and foreign taxes paid, TurboTax takes the complexity out of the process.
Date published: 2023-03-24
Rated 4 out of 5 by from Turbo Tax Saved Me Some Time The process was pretty straight forward. There was a little confusion in the "income" section, but I figured it out. And there was confusion at the very end pertaining to filing. But I chatted with someone named Maria, who was very helpful.
Date published: 2023-03-24
Rated 5 out of 5 by from Filing Taxes Made Easy The live Turbo Tax Expert put my mind at ease after I questioned whether I entered values correctly. Not all banks provide concise data.
Date published: 2023-03-24
Rated 5 out of 5 by from Live agent was great! Program is amazing! Linda was very helpful, and I was able to complete my taxes during my lunch break.
Date published: 2023-03-24
Rated 1 out of 5 by from Cheap, only thing it has going for it This product messed up my 2021 return so bad I lost out on thousands of owed to be taxes. Tried emailing and calling, nothing.
Date published: 2023-03-24
Rated 3 out of 5 by from Pricing is getting way out of line I've been using Turbo Tax for many years. I also use it for state returns. The app itself is reliable and easy to use. The price has risen about 15% each year and is up 60% just since 2019. For an app where I do all the data entry myself, all the error correction and review, the price is over $190 for the basic product. I'd expect my taxes to be done professionally for that amount.
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 5509
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from helpful for first time tax return helpful for first time tax return - thank you for your help
Date published: 2023-03-24
Rated 5 out of 5 by from First Time Using Turbo Tax Great! Don't know why I waited so long to use it..
Date published: 2023-03-24
Rated 4 out of 5 by from Reliable experience I have been using TurboTax for the past three years, and every year they have made my tax return easy to navigate and understand
Date published: 2023-03-24
Rated 3 out of 5 by from Disappointed I had to buy the more expensive version just because I had one income that was a bond or stock or retirement, I think it was a ripoff. There goes my whole refund.
Date published: 2023-03-24
Rated 5 out of 5 by from Old Friend, been helping with taxes for decades! As my taxes have gotten harder over the years, pension income, dividends and foreign taxes paid, TurboTax takes the complexity out of the process.
Date published: 2023-03-24
Rated 4 out of 5 by from Turbo Tax Saved Me Some Time The process was pretty straight forward. There was a little confusion in the "income" section, but I figured it out. And there was confusion at the very end pertaining to filing. But I chatted with someone named Maria, who was very helpful.
Date published: 2023-03-24
Rated 5 out of 5 by from Filing Taxes Made Easy The live Turbo Tax Expert put my mind at ease after I questioned whether I entered values correctly. Not all banks provide concise data.
Date published: 2023-03-24
Rated 5 out of 5 by from Live agent was great! Program is amazing! Linda was very helpful, and I was able to complete my taxes during my lunch break.
Date published: 2023-03-24
Rated 1 out of 5 by from Cheap, only thing it has going for it This product messed up my 2021 return so bad I lost out on thousands of owed to be taxes. Tried emailing and calling, nothing.
Date published: 2023-03-24
Rated 3 out of 5 by from Pricing is getting way out of line I've been using Turbo Tax for many years. I also use it for state returns. The app itself is reliable and easy to use. The price has risen about 15% each year and is up 60% just since 2019. For an app where I do all the data entry myself, all the error correction and review, the price is over $190 for the basic product. I'd expect my taxes to be done professionally for that amount.
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 5509