TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Too confusing TurboTax has gotten too confusing for me. Next year I'm going to a tax preparer and pay more.
Date published: 2023-03-24
Rated 5 out of 5 by from Soooo easy..... Very straightforward and easy to use. A bit expensive but I'll continue to use it.
Date published: 2023-03-24
Rated 5 out of 5 by from Wonderful Excellent way to handle and finalize everything myself
Date published: 2023-03-24
Rated 1 out of 5 by from Horrible Awful, let this be a seamless process instead of juicing the life out of consumers once a year
Date published: 2023-03-24
Rated 3 out of 5 by from TT has been great but not this year (2022) As unhappy as I was with TT this year, I will consider trying a different software next year (after 20+ years of TT).
Date published: 2023-03-24
Rated 4 out of 5 by from Bright You have to have done your own taxes to better respond to Turbo questions. I find it somewhat of a challenge but I like how fast it is and the E-filing.
Date published: 2023-03-24
Rated 5 out of 5 by from I Love TurboTax!! But I hate the additional fees!! I Love using TurboTax and don't mind paying for the help!! What I hate is the additional fees for processing!! I may choose a different route in the future.
Date published: 2023-03-24
Rated 3 out of 5 by from Turbo was easy I didn't give it more stars as I'm not sure why I had to pay for Assisted Premier as I never really used it, the system was easy to use but I never talked with anyone and it made me pay more. The system is so easy to use for taxes, however.
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo tax is great I love turbo tax. Very easy to navigate and understand.
Date published: 2023-03-24
Rated 5 out of 5 by from Back for Another Great Year with TTax Efficient, Encouragement throughout the process, thorough, especially for moderately complex returns such as rental property and new home acquisition.
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 5507
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Too confusing TurboTax has gotten too confusing for me. Next year I'm going to a tax preparer and pay more.
Date published: 2023-03-24
Rated 5 out of 5 by from Soooo easy..... Very straightforward and easy to use. A bit expensive but I'll continue to use it.
Date published: 2023-03-24
Rated 5 out of 5 by from Wonderful Excellent way to handle and finalize everything myself
Date published: 2023-03-24
Rated 1 out of 5 by from Horrible Awful, let this be a seamless process instead of juicing the life out of consumers once a year
Date published: 2023-03-24
Rated 3 out of 5 by from TT has been great but not this year (2022) As unhappy as I was with TT this year, I will consider trying a different software next year (after 20+ years of TT).
Date published: 2023-03-24
Rated 4 out of 5 by from Bright You have to have done your own taxes to better respond to Turbo questions. I find it somewhat of a challenge but I like how fast it is and the E-filing.
Date published: 2023-03-24
Rated 5 out of 5 by from I Love TurboTax!! But I hate the additional fees!! I Love using TurboTax and don't mind paying for the help!! What I hate is the additional fees for processing!! I may choose a different route in the future.
Date published: 2023-03-24
Rated 3 out of 5 by from Turbo was easy I didn't give it more stars as I'm not sure why I had to pay for Assisted Premier as I never really used it, the system was easy to use but I never talked with anyone and it made me pay more. The system is so easy to use for taxes, however.
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo tax is great I love turbo tax. Very easy to navigate and understand.
Date published: 2023-03-24
Rated 5 out of 5 by from Back for Another Great Year with TTax Efficient, Encouragement throughout the process, thorough, especially for moderately complex returns such as rental property and new home acquisition.
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 5507