TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from I love TurboTax TurboTax is easy to use and very efficient! If you to get the largest refund back, go with TurboTax.
Date published: 2021-05-18
Rated 5 out of 5 by from Great experience. Wonderful user experience and detailed description on all my inquiries, very helpful and thorough service.
Date published: 2021-05-18
Rated 1 out of 5 by from Awful this year It kept my 1099 NEC in 2 separate places and wouldn't let me move forward until I deleted it 4 separate times and the chat person couldn't figure it out after 45 minutes so I finally had to work even harder on it. Terrible experience. This was my 5th year using it but clearly they didn't figure their own glitches out.
Date published: 2021-05-18
Rated 1 out of 5 by from Misleading product marketing and add-ons The $50 Costco version included 5 federal e files and 1 state mail-in return. It threw in upsell offers for additional services during the experience. The instructions offering state e-file said it would be $20 more to e-file the state return. Upon paying online in Intuit, the price jumped to $25. I was disappointed in my experience.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is so easy and educational! Worth every penny and I received an education on taxes that I have never had before. It was easy to understand and follow.
Date published: 2021-05-18
Rated 5 out of 5 by from Always a great experience! Everything is so easy with turbotax. No appointments or taking numbers just file away!
Date published: 2021-05-18
Rated 5 out of 5 by from Really appreciated the help with crypto We struggled to figure out how to deal with crytpocurrency transactions last year. I would have saved countless hours had I known how easy this would be using TurboTax.
Date published: 2021-05-18
Rated 3 out of 5 by from My Experience Overall Turbo Tax is easy to use to most everyone. I'm just not happy with it not being free anymore for me and had to pay 2 separate charges, and its basically like its forced that you have to chose a filing charge.
Date published: 2021-05-18
Rated 3 out of 5 by from Finding More Reasons To Charge You! I'll begin by saying that I love TurboTax, and it has assisted me in my taxing (no pun intended) troubles for over 8 years now. That being said, I do find it a bit irksome that the pricing for the exact same services they have been providing me have slowly increased to an absurd amount over the past years. I understand that it is a business, and that some of the increased costs are necessary to maintain the services provided. I just can't comprehend why I've gone from paying $50 to do my own taxes online has now increased to $250....
Date published: 2021-05-18
Rated 5 out of 5 by from Detailed to ad nauseam but for my benefit. Been using for years. More user friendly than other tax software.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 551
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from I love TurboTax TurboTax is easy to use and very efficient! If you to get the largest refund back, go with TurboTax.
Date published: 2021-05-18
Rated 5 out of 5 by from Great experience. Wonderful user experience and detailed description on all my inquiries, very helpful and thorough service.
Date published: 2021-05-18
Rated 1 out of 5 by from Awful this year It kept my 1099 NEC in 2 separate places and wouldn't let me move forward until I deleted it 4 separate times and the chat person couldn't figure it out after 45 minutes so I finally had to work even harder on it. Terrible experience. This was my 5th year using it but clearly they didn't figure their own glitches out.
Date published: 2021-05-18
Rated 1 out of 5 by from Misleading product marketing and add-ons The $50 Costco version included 5 federal e files and 1 state mail-in return. It threw in upsell offers for additional services during the experience. The instructions offering state e-file said it would be $20 more to e-file the state return. Upon paying online in Intuit, the price jumped to $25. I was disappointed in my experience.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is so easy and educational! Worth every penny and I received an education on taxes that I have never had before. It was easy to understand and follow.
Date published: 2021-05-18
Rated 5 out of 5 by from Always a great experience! Everything is so easy with turbotax. No appointments or taking numbers just file away!
Date published: 2021-05-18
Rated 5 out of 5 by from Really appreciated the help with crypto We struggled to figure out how to deal with crytpocurrency transactions last year. I would have saved countless hours had I known how easy this would be using TurboTax.
Date published: 2021-05-18
Rated 3 out of 5 by from My Experience Overall Turbo Tax is easy to use to most everyone. I'm just not happy with it not being free anymore for me and had to pay 2 separate charges, and its basically like its forced that you have to chose a filing charge.
Date published: 2021-05-18
Rated 3 out of 5 by from Finding More Reasons To Charge You! I'll begin by saying that I love TurboTax, and it has assisted me in my taxing (no pun intended) troubles for over 8 years now. That being said, I do find it a bit irksome that the pricing for the exact same services they have been providing me have slowly increased to an absurd amount over the past years. I understand that it is a business, and that some of the increased costs are necessary to maintain the services provided. I just can't comprehend why I've gone from paying $50 to do my own taxes online has now increased to $250....
Date published: 2021-05-18
Rated 5 out of 5 by from Detailed to ad nauseam but for my benefit. Been using for years. More user friendly than other tax software.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 551