TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Pretty Easy Was pretty easy to use, although a couple of the questions were not that clear
Date published: 2023-03-28
Rated 5 out of 5 by from Yeah, I liked it! Easy to use and very intuitive. Just a couple of small issues, nothing crazy. Of course, if I get audited, I’ll come back and give this a 1 star rating.
Date published: 2023-03-28
Rated 5 out of 5 by from TURBO TAX IS AWESOME It was my first time filing taxes by myself and it was super easy to follow.
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo tax is Great Turbo tax helped me with my tax return from start to finish and everything was very easy to understand
Date published: 2023-03-28
Rated 5 out of 5 by from Exceptionally User Friendly The flow between sections was greatly appreciated, and it was really nice to be able to pause, sign out, and come back easily, when I needed to gather a bit more information. The security seems really efficient, and the efficacy of the program is on par with the walk in stations. All from the convenience of your own living room or office. The explanations of each section are also very helpful, especially if you are not certain if you qualify for a certain exemption, or need to mention an expense, etc. Most everything has a "drop-down" with information, sources, or other places you can look for more expansive reasons, or methods to contact a live agent.
Date published: 2023-03-28
Rated 5 out of 5 by from TurboTax is so awesome!!! Very easy to maneuver through site. I've enjoyed using this site for the past several years.
Date published: 2023-03-28
Rated 5 out of 5 by from Phenomenal Job! I had a seamless filing experience with TurboTax!!
Date published: 2023-03-28
Rated 5 out of 5 by from So easy! This has been the best way to do taxes by far! We especially liked the desktop version.
Date published: 2023-03-28
Rated 4 out of 5 by from Quick and Easy Even with relatively complex issues, Turbo Tax was quick and efficient.
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo Tax is the best My first time using turbo tax I get to file for free. I used their service 3 straight year. This is is my 3rd year and i was charged this year because i added my side hustle as a business. The fee is okay because i am getting back more than what i was charged. Also this platform takes you through all the NOOKS and CRANNIES to make sure that you get back all the money you can get that is owed to you or is available for you to claim. I do recommend Turbo Tax.
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 5498
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Pretty Easy Was pretty easy to use, although a couple of the questions were not that clear
Date published: 2023-03-28
Rated 5 out of 5 by from Yeah, I liked it! Easy to use and very intuitive. Just a couple of small issues, nothing crazy. Of course, if I get audited, I’ll come back and give this a 1 star rating.
Date published: 2023-03-28
Rated 5 out of 5 by from TURBO TAX IS AWESOME It was my first time filing taxes by myself and it was super easy to follow.
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo tax is Great Turbo tax helped me with my tax return from start to finish and everything was very easy to understand
Date published: 2023-03-28
Rated 5 out of 5 by from Exceptionally User Friendly The flow between sections was greatly appreciated, and it was really nice to be able to pause, sign out, and come back easily, when I needed to gather a bit more information. The security seems really efficient, and the efficacy of the program is on par with the walk in stations. All from the convenience of your own living room or office. The explanations of each section are also very helpful, especially if you are not certain if you qualify for a certain exemption, or need to mention an expense, etc. Most everything has a "drop-down" with information, sources, or other places you can look for more expansive reasons, or methods to contact a live agent.
Date published: 2023-03-28
Rated 5 out of 5 by from TurboTax is so awesome!!! Very easy to maneuver through site. I've enjoyed using this site for the past several years.
Date published: 2023-03-28
Rated 5 out of 5 by from Phenomenal Job! I had a seamless filing experience with TurboTax!!
Date published: 2023-03-28
Rated 5 out of 5 by from So easy! This has been the best way to do taxes by far! We especially liked the desktop version.
Date published: 2023-03-28
Rated 4 out of 5 by from Quick and Easy Even with relatively complex issues, Turbo Tax was quick and efficient.
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo Tax is the best My first time using turbo tax I get to file for free. I used their service 3 straight year. This is is my 3rd year and i was charged this year because i added my side hustle as a business. The fee is okay because i am getting back more than what i was charged. Also this platform takes you through all the NOOKS and CRANNIES to make sure that you get back all the money you can get that is owed to you or is available for you to claim. I do recommend Turbo Tax.
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 5498