TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Easy, well explained! Is a program that is well explained. It give you all the explanation to your questions. Love it!
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax was great! Turbo tax was easy and very understandable. I had no problem preparing my taxes. Thank you Turbo Tax!
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax ROCKS! i've been doing my taxes faithfully with Turbo Tax for years! i feel very safe and secure knowing a live expert is one click away to assist me if i need them. makes me feel 100% safe and secure
Date published: 2023-03-25
Rated 5 out of 5 by from AWESOME It was quick and easy thanks so much turbo tax you were amaszing
Date published: 2023-03-25
Rated 5 out of 5 by from That was great I liked just being able to click answers and have it fill out for me
Date published: 2023-03-25
Rated 3 out of 5 by from Works as intended but expensive Interface was a little confusing at times and the price to file has gone too far up. 26% is too much from such a small amount for a return
Date published: 2023-03-25
Rated 4 out of 5 by from Easy to use Very easy. Guides you well. Also gives you tips as you need them.
Date published: 2023-03-25
Rated 1 out of 5 by from Terrible TERRIBLE SERVICE!!!! You made me enter my phone number when I did not want to provide that information to your company. Forcing me to do so after charging me for using the service even through it was not required prior to that. TERRIBLE SERVICE!!!!
Date published: 2023-03-25
Rated 4 out of 5 by from Turbo to tax day This year seemed a little easier, but still took longer to do the State tax. However, I believe the state was late telling Turbo tax. Overall it was good!
Date published: 2023-03-25
Rated 2 out of 5 by from Now a "former" FAN of TurboTax I paid $82 for Turbotax Premier for use on my iMac, plus $37 for an additional state. But I couldn't enter all my info into this version, especially data about the sale of an inherited house (1099S form). So, I switched to Turbotax online, which worked better--however, I spent an additional $306. I paid for the MAX benefits but chose not to allow a third party access to our secure data, such as our SSNs. Then, Turbotax gave a rude message about "you've paid for it, don't lose it". How about explaining the third party access in advance of the purchase. So, I'd like $69 refunded for the MAX, $82 refunded for the desktop version of Premier, and $37 for the additional state. Gotta look for that Costco receipt! Not my best experience with TurboTax. (BTW, we took our father's estate taxes to HR Block this year.)
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 5494
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy, well explained! Is a program that is well explained. It give you all the explanation to your questions. Love it!
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax was great! Turbo tax was easy and very understandable. I had no problem preparing my taxes. Thank you Turbo Tax!
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax ROCKS! i've been doing my taxes faithfully with Turbo Tax for years! i feel very safe and secure knowing a live expert is one click away to assist me if i need them. makes me feel 100% safe and secure
Date published: 2023-03-25
Rated 5 out of 5 by from AWESOME It was quick and easy thanks so much turbo tax you were amaszing
Date published: 2023-03-25
Rated 5 out of 5 by from That was great I liked just being able to click answers and have it fill out for me
Date published: 2023-03-25
Rated 3 out of 5 by from Works as intended but expensive Interface was a little confusing at times and the price to file has gone too far up. 26% is too much from such a small amount for a return
Date published: 2023-03-25
Rated 4 out of 5 by from Easy to use Very easy. Guides you well. Also gives you tips as you need them.
Date published: 2023-03-25
Rated 1 out of 5 by from Terrible TERRIBLE SERVICE!!!! You made me enter my phone number when I did not want to provide that information to your company. Forcing me to do so after charging me for using the service even through it was not required prior to that. TERRIBLE SERVICE!!!!
Date published: 2023-03-25
Rated 4 out of 5 by from Turbo to tax day This year seemed a little easier, but still took longer to do the State tax. However, I believe the state was late telling Turbo tax. Overall it was good!
Date published: 2023-03-25
Rated 2 out of 5 by from Now a "former" FAN of TurboTax I paid $82 for Turbotax Premier for use on my iMac, plus $37 for an additional state. But I couldn't enter all my info into this version, especially data about the sale of an inherited house (1099S form). So, I switched to Turbotax online, which worked better--however, I spent an additional $306. I paid for the MAX benefits but chose not to allow a third party access to our secure data, such as our SSNs. Then, Turbotax gave a rude message about "you've paid for it, don't lose it". How about explaining the third party access in advance of the purchase. So, I'd like $69 refunded for the MAX, $82 refunded for the desktop version of Premier, and $37 for the additional state. Gotta look for that Costco receipt! Not my best experience with TurboTax. (BTW, we took our father's estate taxes to HR Block this year.)
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 5494