TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
PRCoqui from
Easy, well explained!
Is a program that is well explained. It give you all the explanation to your questions. Love it!
Date published: 2023-03-25
Rated 5 out of 5 by
Tony Bolognie from
Turbo Tax was great!
Turbo tax was easy and very understandable. I had no problem preparing my taxes. Thank you Turbo Tax!
Date published: 2023-03-25
Rated 5 out of 5 by
Wright0071 from
Turbo Tax ROCKS!
i've been doing my taxes faithfully with Turbo Tax for years! i feel very safe and secure knowing a live expert is one click away to assist me if i need them. makes me feel 100% safe and secure
Date published: 2023-03-25
Rated 5 out of 5 by
Kaylawins55 from
AWESOME
It was quick and easy thanks so much turbo tax you were amaszing
Date published: 2023-03-25
Rated 5 out of 5 by
NM Fredrick from
That was great
I liked just being able to click answers and have it fill out for me
Date published: 2023-03-25
Rated 3 out of 5 by
mrocha847 from
Works as intended but expensive
Interface was a little confusing at times and the price to file has gone too far up. 26% is too much from such a small amount for a return
Date published: 2023-03-25
Rated 4 out of 5 by
Alejman from
Easy to use
Very easy. Guides you well. Also gives you tips as you need them.
Date published: 2023-03-25
Rated 1 out of 5 by
Unsatisfied__customer from
Terrible
TERRIBLE SERVICE!!!! You made me enter my phone number when I did not want to provide that information to your company. Forcing me to do so after charging me for using the service even through it was not required prior to that. TERRIBLE SERVICE!!!!
Date published: 2023-03-25
Rated 4 out of 5 by
Crash 8 from
Turbo to tax day
This year seemed a little easier, but still took longer to do the State tax. However, I believe the state was late telling Turbo tax. Overall it was good!
Date published: 2023-03-25
Rated 2 out of 5 by
No_longer_a_fan from
Now a "former" FAN of TurboTax
I paid $82 for Turbotax Premier for use on my iMac, plus $37 for an additional state. But I couldn't enter all my info into this version, especially data about the sale of an inherited house (1099S form). So, I switched to Turbotax online, which worked better--however, I spent an additional $306. I paid for the MAX benefits but chose not to allow a third party access to our secure data, such as our SSNs. Then, Turbotax gave a rude message about "you've paid for it, don't lose it". How about explaining the third party access in advance of the purchase. So, I'd like $69 refunded for the MAX, $82 refunded for the desktop version of Premier, and $37 for the additional state. Gotta look for that Costco receipt! Not my best experience with TurboTax. (BTW, we took our father's estate taxes to HR Block this year.)
All TurboTax® Offerings Reviews - Page 5494
Date published: 2023-03-25
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
PRCoqui from
Easy, well explained!
Is a program that is well explained. It give you all the explanation to your questions. Love it!
Date published: 2023-03-25
Rated 5 out of 5 by
Tony Bolognie from
Turbo Tax was great!
Turbo tax was easy and very understandable. I had no problem preparing my taxes. Thank you Turbo Tax!
Date published: 2023-03-25
Rated 5 out of 5 by
Wright0071 from
Turbo Tax ROCKS!
i've been doing my taxes faithfully with Turbo Tax for years! i feel very safe and secure knowing a live expert is one click away to assist me if i need them. makes me feel 100% safe and secure
Date published: 2023-03-25
Rated 5 out of 5 by
Kaylawins55 from
AWESOME
It was quick and easy thanks so much turbo tax you were amaszing
Date published: 2023-03-25
Rated 5 out of 5 by
NM Fredrick from
That was great
I liked just being able to click answers and have it fill out for me
Date published: 2023-03-25
Rated 3 out of 5 by
mrocha847 from
Works as intended but expensive
Interface was a little confusing at times and the price to file has gone too far up. 26% is too much from such a small amount for a return
Date published: 2023-03-25
Rated 4 out of 5 by
Alejman from
Easy to use
Very easy. Guides you well. Also gives you tips as you need them.
Date published: 2023-03-25
Rated 1 out of 5 by
Unsatisfied__customer from
Terrible
TERRIBLE SERVICE!!!! You made me enter my phone number when I did not want to provide that information to your company. Forcing me to do so after charging me for using the service even through it was not required prior to that. TERRIBLE SERVICE!!!!
Date published: 2023-03-25
Rated 4 out of 5 by
Crash 8 from
Turbo to tax day
This year seemed a little easier, but still took longer to do the State tax. However, I believe the state was late telling Turbo tax. Overall it was good!
Date published: 2023-03-25
Rated 2 out of 5 by
No_longer_a_fan from
Now a "former" FAN of TurboTax
I paid $82 for Turbotax Premier for use on my iMac, plus $37 for an additional state. But I couldn't enter all my info into this version, especially data about the sale of an inherited house (1099S form). So, I switched to Turbotax online, which worked better--however, I spent an additional $306. I paid for the MAX benefits but chose not to allow a third party access to our secure data, such as our SSNs. Then, Turbotax gave a rude message about "you've paid for it, don't lose it". How about explaining the third party access in advance of the purchase. So, I'd like $69 refunded for the MAX, $82 refunded for the desktop version of Premier, and $37 for the additional state. Gotta look for that Costco receipt! Not my best experience with TurboTax. (BTW, we took our father's estate taxes to HR Block this year.)
All TurboTax® Offerings Reviews - Page 5494
Date published: 2023-03-25