TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from So easy! I've been using Turbo Tax for years. Leeds me right through the process.
Date published: 2023-03-24
Rated 4 out of 5 by from needs a shortcut When entering gamming income why can't we enter the casino information (name address phone tax id etc) once for multiple 1099 G's from same casino??? same thing with multiple stock transactions from same broker? Used to be able to copy and past some info and you removed that option! to make it more dificult!
Date published: 2023-03-24
Rated 3 out of 5 by from Turbotax 2022 -- Not Good There were some good things in 2022, especially foreign tax credit. Also it was easier in a lot of ways, like doing the non AZ exempt dividends first thing and getting it out of the way. But I had a lot of problems with filing. I paid the state with my credit card and then continued to the next page which gave me the option to pay by direct debit or by mailing a check. I couldn't continue so I chose pay by mailing a check. I finally filed both state and federal that way. Wasn't going to pay twice. Also your screens are difficult.
Date published: 2023-03-24
Rated 5 out of 5 by from Premier 2022 Now with Turbo Tax 20 years. Turbo Tax Live and Live Experts give me confidense and make filing easy!
Date published: 2023-03-24
Rated 4 out of 5 by from amazing to use i have no problem with following the instructions of turbo tax.
Date published: 2023-03-24
Rated 2 out of 5 by from Yikes Every year I use this site and every year they charge me more money to file. Yet, every year my fiance uses this site and never gets charged, even though he is the one filing my taxes (the same way he files his own). I just can't seem to understand why the site would charge me but not my fiance, especially after advertising itself as a free site. Only reason it's not receiving one star is because it is very easy to use.
Date published: 2023-03-24
Rated 5 out of 5 by from Great Turbotax Easy to use and helpful. Great product. Recommend for sure.
Date published: 2023-03-24
Rated 5 out of 5 by from TURBOTAX IS AMAZING!!! BEST EXPERIENCE EVER, I TOTALLY RECCOMEND IT! I WAS ABLE TO PREPARE MY TAXES ON MY BUSY SCHEDULE.
Date published: 2023-03-24
Rated 5 out of 5 by from Fantastic Experience using TT! Roxanne was fantastic and really helped me through the process answering all of my questions! Thank you Roxanne - looking forward to using Turbo Tax AGAIN next year because of her and the friendly interface. Thanks for making this task a straight forward one!
Date published: 2023-03-24
Rated 2 out of 5 by from turbotax not great with over contributions to Roth It could not handle the proper way to enter this. Also, had to ask for addresses of 1099R payers multiple times. Wasted a lot of my time. Could have done this by hand more quickly and efficiently.
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 5483
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from So easy! I've been using Turbo Tax for years. Leeds me right through the process.
Date published: 2023-03-24
Rated 4 out of 5 by from needs a shortcut When entering gamming income why can't we enter the casino information (name address phone tax id etc) once for multiple 1099 G's from same casino??? same thing with multiple stock transactions from same broker? Used to be able to copy and past some info and you removed that option! to make it more dificult!
Date published: 2023-03-24
Rated 3 out of 5 by from Turbotax 2022 -- Not Good There were some good things in 2022, especially foreign tax credit. Also it was easier in a lot of ways, like doing the non AZ exempt dividends first thing and getting it out of the way. But I had a lot of problems with filing. I paid the state with my credit card and then continued to the next page which gave me the option to pay by direct debit or by mailing a check. I couldn't continue so I chose pay by mailing a check. I finally filed both state and federal that way. Wasn't going to pay twice. Also your screens are difficult.
Date published: 2023-03-24
Rated 5 out of 5 by from Premier 2022 Now with Turbo Tax 20 years. Turbo Tax Live and Live Experts give me confidense and make filing easy!
Date published: 2023-03-24
Rated 4 out of 5 by from amazing to use i have no problem with following the instructions of turbo tax.
Date published: 2023-03-24
Rated 2 out of 5 by from Yikes Every year I use this site and every year they charge me more money to file. Yet, every year my fiance uses this site and never gets charged, even though he is the one filing my taxes (the same way he files his own). I just can't seem to understand why the site would charge me but not my fiance, especially after advertising itself as a free site. Only reason it's not receiving one star is because it is very easy to use.
Date published: 2023-03-24
Rated 5 out of 5 by from Great Turbotax Easy to use and helpful. Great product. Recommend for sure.
Date published: 2023-03-24
Rated 5 out of 5 by from TURBOTAX IS AMAZING!!! BEST EXPERIENCE EVER, I TOTALLY RECCOMEND IT! I WAS ABLE TO PREPARE MY TAXES ON MY BUSY SCHEDULE.
Date published: 2023-03-24
Rated 5 out of 5 by from Fantastic Experience using TT! Roxanne was fantastic and really helped me through the process answering all of my questions! Thank you Roxanne - looking forward to using Turbo Tax AGAIN next year because of her and the friendly interface. Thanks for making this task a straight forward one!
Date published: 2023-03-24
Rated 2 out of 5 by from turbotax not great with over contributions to Roth It could not handle the proper way to enter this. Also, had to ask for addresses of 1099R payers multiple times. Wasted a lot of my time. Could have done this by hand more quickly and efficiently.
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 5483