TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo Tax Survey Turbo Tax, like usual, was very easy and walked through all steps.
Date published: 2023-03-25
Rated 5 out of 5 by from Quick and Easy Seems to get better every year. I wish it would break down why my return decreased when I added a second job for instance. It would help me to better prepare for next year to maybe increase my withholdings. Other than that, great job by the team at TT.
Date published: 2023-03-25
Rated 5 out of 5 by from Make it happen, apply updates and get it done with Been using Turbo Tax for over 20 years, makes filing taxes a lot simpler. I love being able to import data from prior year to save typing and speed process along. Also, it is nice that they keep up with changes to taxes and constantly update their product.
Date published: 2023-03-25
Rated 5 out of 5 by from Awesome but, pricey Turbo Tax has been fast and accurate for all the years we've used it. They are unfortunately the most expensive out there other than using an accountant.
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax makes it easy The prompts make it easy and the explanations make sense. Having an expert you can talk to about questions is also helpful,
Date published: 2023-03-25
Rated 4 out of 5 by from Overall good produce. I did however have trouble locating entry for Form RRB-1099R.
Date published: 2023-03-25
Rated 5 out of 5 by from GREAT WORK I NEEDED HELP WITH A EXPERT AND THEY WERE ABLE TO HELP LITTLE TO NO TIME ANS SOLVE THE ISSUE!
Date published: 2023-03-25
Rated 4 out of 5 by from Easy to use with onboard tutorials. Easy to use with onboard tutorials. I had a number of things I had to look up to support filing for my rental properties. Made it fairly painless working as I am new to doing my own taxes.
Date published: 2023-03-25
Rated 5 out of 5 by from Great & Easy to Use! Great & easy to use! The steps are straightforward and easy to understand.
Date published: 2023-03-25
Rated 4 out of 5 by from Good but feeling tricked We bought the premium CD version from Costco which was for Federal and State tax. The process of preparing and filing was very simple. However, it they charged us $15 towards the end for state tax which we were not informed till the very end.
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 5474
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Survey Turbo Tax, like usual, was very easy and walked through all steps.
Date published: 2023-03-25
Rated 5 out of 5 by from Quick and Easy Seems to get better every year. I wish it would break down why my return decreased when I added a second job for instance. It would help me to better prepare for next year to maybe increase my withholdings. Other than that, great job by the team at TT.
Date published: 2023-03-25
Rated 5 out of 5 by from Make it happen, apply updates and get it done with Been using Turbo Tax for over 20 years, makes filing taxes a lot simpler. I love being able to import data from prior year to save typing and speed process along. Also, it is nice that they keep up with changes to taxes and constantly update their product.
Date published: 2023-03-25
Rated 5 out of 5 by from Awesome but, pricey Turbo Tax has been fast and accurate for all the years we've used it. They are unfortunately the most expensive out there other than using an accountant.
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax makes it easy The prompts make it easy and the explanations make sense. Having an expert you can talk to about questions is also helpful,
Date published: 2023-03-25
Rated 4 out of 5 by from Overall good produce. I did however have trouble locating entry for Form RRB-1099R.
Date published: 2023-03-25
Rated 5 out of 5 by from GREAT WORK I NEEDED HELP WITH A EXPERT AND THEY WERE ABLE TO HELP LITTLE TO NO TIME ANS SOLVE THE ISSUE!
Date published: 2023-03-25
Rated 4 out of 5 by from Easy to use with onboard tutorials. Easy to use with onboard tutorials. I had a number of things I had to look up to support filing for my rental properties. Made it fairly painless working as I am new to doing my own taxes.
Date published: 2023-03-25
Rated 5 out of 5 by from Great & Easy to Use! Great & easy to use! The steps are straightforward and easy to understand.
Date published: 2023-03-25
Rated 4 out of 5 by from Good but feeling tricked We bought the premium CD version from Costco which was for Federal and State tax. The process of preparing and filing was very simple. However, it they charged us $15 towards the end for state tax which we were not informed till the very end.
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 5474