TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
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Rated 4 out of 5 by
fbwhite from
General Review
Good experience overall. Just some confusion with royalty income and where it should go.
Date published: 2023-03-24
Rated 5 out of 5 by
WL575 from
Another Tax Filing Year Via Turbo Tax
Only one thing to say: Efficient. Thanks, Turbo Tax. I don't have complicated returns to file, so year after year you make it easy-peasy.
Date published: 2023-03-24
Rated 4 out of 5 by
Aloha Oye from
Helpful always.
It was helpful this time to have a live aid help me with something I didn't understand. I like that we can ask questions. I have been using Turbo for years now and it has been very positive. I do not like paperwork, so they make it easier to do each year.
Date published: 2023-03-24
Rated 5 out of 5 by
TECHWIFE from
GREAT PROGRAM!
THE ENTIRE PROGRAM WAS VERY EASY TO USE AND EXTREMELY FAST TO SUBMIT. WOULD CAUGHT ANY ERROR YOU MAY HAVE HAD. USED FOR SEVERAL YEARS NOW,
Date published: 2023-03-24
Rated 3 out of 5 by
Lorvpun from
Problem with update
When I went to check my figures and hit the updater, I noticed it read, "updating California'-I LIVE IN COLORADO!. I didn't know if the wrong state was updated on my Colorado tax forms or if they were the same info wanted. Called Turbo Tax & talked to Amber who said it shouldn't have made a difference. I was concerned that when I FIRST did the update, that it entered the wrong state but as I wasn't in front of my computer when it was updating, I didn't know. She said it "Should" be ok. I HOPE SO!! Other item of concern was that I printed copies for me to keep and to file by mail but the cover for state tax had on form that I had already submitted electronically. I never received confirmation as hadn't put in bank info, etc. but now will probably just e-file the state and hope it didn't go thru before when I was printing copies for myself and not ready to e-file or file by mail..
Date published: 2023-03-24
Rated 5 out of 5 by
Cocopoco from
Easy for an elderly person to navigate.
Got a reject notice on my first try and heard from Turbo Tax in less than an hour. It was simply an extra "0" in a number
Date published: 2023-03-24
Rated 5 out of 5 by
karendawn from
makes filing easy.....thank you
I will continue to use this service. I need the added support I am filing correctly.
Date published: 2023-03-24
Rated 5 out of 5 by
Fawfunny from
Turbo Tax is awesome, easy use good explanation
N/A did not use any assistance, just followed through the instructions
Date published: 2023-03-24
Rated 5 out of 5 by
Guce from
Turbo tax
Turbo Tax is a very helpful product. It is user friendly.
Date published: 2023-03-24
Rated 5 out of 5 by
Jericho Drumm from
Fast and Easyj
Really Quick And Straight To The Point. Had No Problems
All TurboTax® Offerings Reviews - Page 5469
Date published: 2023-03-24
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
fbwhite from
General Review
Good experience overall. Just some confusion with royalty income and where it should go.
Date published: 2023-03-24
Rated 5 out of 5 by
WL575 from
Another Tax Filing Year Via Turbo Tax
Only one thing to say: Efficient. Thanks, Turbo Tax. I don't have complicated returns to file, so year after year you make it easy-peasy.
Date published: 2023-03-24
Rated 4 out of 5 by
Aloha Oye from
Helpful always.
It was helpful this time to have a live aid help me with something I didn't understand. I like that we can ask questions. I have been using Turbo for years now and it has been very positive. I do not like paperwork, so they make it easier to do each year.
Date published: 2023-03-24
Rated 5 out of 5 by
TECHWIFE from
GREAT PROGRAM!
THE ENTIRE PROGRAM WAS VERY EASY TO USE AND EXTREMELY FAST TO SUBMIT. WOULD CAUGHT ANY ERROR YOU MAY HAVE HAD. USED FOR SEVERAL YEARS NOW,
Date published: 2023-03-24
Rated 3 out of 5 by
Lorvpun from
Problem with update
When I went to check my figures and hit the updater, I noticed it read, "updating California'-I LIVE IN COLORADO!. I didn't know if the wrong state was updated on my Colorado tax forms or if they were the same info wanted. Called Turbo Tax & talked to Amber who said it shouldn't have made a difference. I was concerned that when I FIRST did the update, that it entered the wrong state but as I wasn't in front of my computer when it was updating, I didn't know. She said it "Should" be ok. I HOPE SO!! Other item of concern was that I printed copies for me to keep and to file by mail but the cover for state tax had on form that I had already submitted electronically. I never received confirmation as hadn't put in bank info, etc. but now will probably just e-file the state and hope it didn't go thru before when I was printing copies for myself and not ready to e-file or file by mail..
Date published: 2023-03-24
Rated 5 out of 5 by
Cocopoco from
Easy for an elderly person to navigate.
Got a reject notice on my first try and heard from Turbo Tax in less than an hour. It was simply an extra "0" in a number
Date published: 2023-03-24
Rated 5 out of 5 by
karendawn from
makes filing easy.....thank you
I will continue to use this service. I need the added support I am filing correctly.
Date published: 2023-03-24
Rated 5 out of 5 by
Fawfunny from
Turbo Tax is awesome, easy use good explanation
N/A did not use any assistance, just followed through the instructions
Date published: 2023-03-24
Rated 5 out of 5 by
Guce from
Turbo tax
Turbo Tax is a very helpful product. It is user friendly.
Date published: 2023-03-24
Rated 5 out of 5 by
Jericho Drumm from
Fast and Easyj
Really Quick And Straight To The Point. Had No Problems
All TurboTax® Offerings Reviews - Page 5469
Date published: 2023-03-24