TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from Pay with refund It wouldn’t let me pay with my federal refund return so now im $177.00 short on rent
Date published: 2023-03-25
Rated 4 out of 5 by from Much Easier to Understand I moved from other tax platform to TurboTax because I had headache to file my tax, especially their tax pro issues. Not respond and no replies for one week. I was so worried the due date is close, and decided to try the most expensive one. Now I am done my tax filing and can enjoy my spring break vacation with kid.
Date published: 2023-03-25
Rated 5 out of 5 by from _TURBO TAX IS THE BEST FOR PERSONAL TAX EXCELENT IS AMAZING SYSTEM FOR TAX. lo recomiendo ampliamente
Date published: 2023-03-25
Rated 5 out of 5 by from TurboTax is easy I’ve used turbo tax the last three years it easy to use the step by step plus the options to speak to a live representative is amazing!
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax is best tax program on the market. I HAVE BEEN USING TURBOTAX FOR THE LAST 25YEARS, OR MORE. IT IS EASY TO USE AND THIS IS THE ONLY TAX PROGRAM I PLAN TO EVE TURBOTAX IS THE BEST TAX PROGRAM ON THE MARKET. I HAVE USED THIS PROGRAM FOR AT LEAST 25 YEARS. THE BEST PROGRAM ON THE MARKET.
Date published: 2023-03-25
Rated 5 out of 5 by from Easy and Simple Step by Step easy with very easy to follow full details. Expert assistance if needed.
Date published: 2023-03-25
Rated 4 out of 5 by from Turbo Tax sent me to Premium I was surprised to find that I was paying for Premium when I wanted Deluxe. I dislike the constant screens that come up trying to get you to move to a more expensive option. I probably agreed to Premium but found no easy way to reject it.
Date published: 2023-03-25
Rated 5 out of 5 by from Easy! I set up an account quickly and easily entered my information. 20 minutes later I was done.
Date published: 2023-03-25
Rated 1 out of 5 by from Complex and annoying this year Import of my 1099s was all weird. I spent a gazillion clicks trying to get it to accept something for a cost-basis for a bunch of $5 and $6 capital gains transactions, like dudes, I don't care, the entire 1099-B was sixty bucks, just tax it, it's costing more in time than I can possibly save. The whole thing was so annoying that I'm seriously considering just going back to paper next year.
Date published: 2023-03-25
Rated 4 out of 5 by from I like using Turbo Tax I had a good exchange with Tamika. She understood my problem right away and resolved the problem soon afterwards.
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 5462
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Pay with refund It wouldn’t let me pay with my federal refund return so now im $177.00 short on rent
Date published: 2023-03-25
Rated 4 out of 5 by from Much Easier to Understand I moved from other tax platform to TurboTax because I had headache to file my tax, especially their tax pro issues. Not respond and no replies for one week. I was so worried the due date is close, and decided to try the most expensive one. Now I am done my tax filing and can enjoy my spring break vacation with kid.
Date published: 2023-03-25
Rated 5 out of 5 by from _TURBO TAX IS THE BEST FOR PERSONAL TAX EXCELENT IS AMAZING SYSTEM FOR TAX. lo recomiendo ampliamente
Date published: 2023-03-25
Rated 5 out of 5 by from TurboTax is easy I’ve used turbo tax the last three years it easy to use the step by step plus the options to speak to a live representative is amazing!
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax is best tax program on the market. I HAVE BEEN USING TURBOTAX FOR THE LAST 25YEARS, OR MORE. IT IS EASY TO USE AND THIS IS THE ONLY TAX PROGRAM I PLAN TO EVE TURBOTAX IS THE BEST TAX PROGRAM ON THE MARKET. I HAVE USED THIS PROGRAM FOR AT LEAST 25 YEARS. THE BEST PROGRAM ON THE MARKET.
Date published: 2023-03-25
Rated 5 out of 5 by from Easy and Simple Step by Step easy with very easy to follow full details. Expert assistance if needed.
Date published: 2023-03-25
Rated 4 out of 5 by from Turbo Tax sent me to Premium I was surprised to find that I was paying for Premium when I wanted Deluxe. I dislike the constant screens that come up trying to get you to move to a more expensive option. I probably agreed to Premium but found no easy way to reject it.
Date published: 2023-03-25
Rated 5 out of 5 by from Easy! I set up an account quickly and easily entered my information. 20 minutes later I was done.
Date published: 2023-03-25
Rated 1 out of 5 by from Complex and annoying this year Import of my 1099s was all weird. I spent a gazillion clicks trying to get it to accept something for a cost-basis for a bunch of $5 and $6 capital gains transactions, like dudes, I don't care, the entire 1099-B was sixty bucks, just tax it, it's costing more in time than I can possibly save. The whole thing was so annoying that I'm seriously considering just going back to paper next year.
Date published: 2023-03-25
Rated 4 out of 5 by from I like using Turbo Tax I had a good exchange with Tamika. She understood my problem right away and resolved the problem soon afterwards.
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 5462