TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 4 out of 5 by
Jeanne and Bob from
Easy to use, friendly
This was our first time with a fairly complicated return. It all seemed to be straightforward and questions were answered in the pop-up or drop-down boxes. Hope we did it right. Still don't get the difference between pension payments and RMD's.
Date published: 2023-03-25
Rated 2 out of 5 by
SimpleSimon123 from
Turbo Tax doesn't give me the free filing anymore
I used premium one time a few years ago and now I don't get the option not to use it. My taxes are so simple, so it's like free money for them to over-charge me for such a simple service. I think next year I may use another service that doesn't charge me so much. The software is easy to use but they should offer a free/cheaper version for simple tax reporting. Feeling ripped off.
Date published: 2023-03-25
Rated 4 out of 5 by
Deedeeonturbotax from
Turbo tax is usually awesome
So I had a little trouble with my Turbo tax experience this year. Not sure why there was a 0 on my 1099 form but it caused a delay in filing my taxes but I was able to get help which I am very grateful for. Otherwise I would have given a awesome rating instead of good. I will use Turbo Tax. It is very convenient and simple to use
Date published: 2023-03-25
Rated 5 out of 5 by
ArtificialIntelligence from
Very convenient product
The app is fast and the fact that you upload your documents as pictures and part of the info is already stored saves you time and anxiety
Date published: 2023-03-25
Rated 5 out of 5 by
TrustingtheLord from
Turbo Tax is amazingly fast and very efficient!!
Everything went smoothly and I actually recurve more money back because they were so thorough!
Date published: 2023-03-25
Rated 5 out of 5 by
jill1010101 from
Easy and Fast!
It gives you all the information you need and if you don't know the answer to something it will explain it to you.
Date published: 2023-03-25
Rated 3 out of 5 by
Steve020406 from
Turbo Tax has gotten WAY too Expensive!
Turbo Tax has gotten WAY too expensive! The increase in the cost of the last few years is extremely excessive.
Date published: 2023-03-25
Rated 3 out of 5 by
Dave and Betsy from
Turbo Tax was difficult
filing the 1099Rs was a mess. the experts were not much help.
Date published: 2023-03-25
Rated 5 out of 5 by
KLSW from
Turbo Tax is great!
I have always been very happy with Turbo Tax - I feel confident, my taxes have been done correctly and securely
Date published: 2023-03-25
Rated 5 out of 5 by
omalyn4 from
Turbotax is the best!
I've used Turbotax for years and it makes filing taxes easy. I can save my work, come back later and everything is still there. We are retired now and have a special situation, Turbotax walked me through the whole thing. Even though I'm familiar with the program, I still let it walk me through so I don't forget anything. One thing i appreciate, if you used it the year before it will bring up last year's figures for comparison. That saved me from omitting a small item this year.
All TurboTax® Offerings Reviews - Page 5438
Date published: 2023-03-25
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Jeanne and Bob from
Easy to use, friendly
This was our first time with a fairly complicated return. It all seemed to be straightforward and questions were answered in the pop-up or drop-down boxes. Hope we did it right. Still don't get the difference between pension payments and RMD's.
Date published: 2023-03-25
Rated 2 out of 5 by
SimpleSimon123 from
Turbo Tax doesn't give me the free filing anymore
I used premium one time a few years ago and now I don't get the option not to use it. My taxes are so simple, so it's like free money for them to over-charge me for such a simple service. I think next year I may use another service that doesn't charge me so much. The software is easy to use but they should offer a free/cheaper version for simple tax reporting. Feeling ripped off.
Date published: 2023-03-25
Rated 4 out of 5 by
Deedeeonturbotax from
Turbo tax is usually awesome
So I had a little trouble with my Turbo tax experience this year. Not sure why there was a 0 on my 1099 form but it caused a delay in filing my taxes but I was able to get help which I am very grateful for. Otherwise I would have given a awesome rating instead of good. I will use Turbo Tax. It is very convenient and simple to use
Date published: 2023-03-25
Rated 5 out of 5 by
ArtificialIntelligence from
Very convenient product
The app is fast and the fact that you upload your documents as pictures and part of the info is already stored saves you time and anxiety
Date published: 2023-03-25
Rated 5 out of 5 by
TrustingtheLord from
Turbo Tax is amazingly fast and very efficient!!
Everything went smoothly and I actually recurve more money back because they were so thorough!
Date published: 2023-03-25
Rated 5 out of 5 by
jill1010101 from
Easy and Fast!
It gives you all the information you need and if you don't know the answer to something it will explain it to you.
Date published: 2023-03-25
Rated 3 out of 5 by
Steve020406 from
Turbo Tax has gotten WAY too Expensive!
Turbo Tax has gotten WAY too expensive! The increase in the cost of the last few years is extremely excessive.
Date published: 2023-03-25
Rated 3 out of 5 by
Dave and Betsy from
Turbo Tax was difficult
filing the 1099Rs was a mess. the experts were not much help.
Date published: 2023-03-25
Rated 5 out of 5 by
KLSW from
Turbo Tax is great!
I have always been very happy with Turbo Tax - I feel confident, my taxes have been done correctly and securely
Date published: 2023-03-25
Rated 5 out of 5 by
omalyn4 from
Turbotax is the best!
I've used Turbotax for years and it makes filing taxes easy. I can save my work, come back later and everything is still there. We are retired now and have a special situation, Turbotax walked me through the whole thing. Even though I'm familiar with the program, I still let it walk me through so I don't forget anything. One thing i appreciate, if you used it the year before it will bring up last year's figures for comparison. That saved me from omitting a small item this year.
All TurboTax® Offerings Reviews - Page 5438
Date published: 2023-03-25