TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Fast and easy, especially with past year import! The tool is very easy to use, every year i put of doing my taxes becuause i feel like its going to be a PITA, but afterwords i realize how easy it was. I really like your ability to import my W2 and pull my past years turbo-tax details. The ONLY thing i dont like is how the CD Key works, it said we can do five taxes but it would only let me install once. Very hard to deal with when each family member has their own laptop - seriously think about fixing this as its going to be a dealbreaker on future uses.
Date published: 2023-03-29
Rated 5 out of 5 by from Great Easiest way to file my taxes every year and convenient
Date published: 2023-03-29
Rated 4 out of 5 by from Turbo tax is a good way to do it yourself This year i felt turbo tax was a little confusing in some areas. Some questions were not clear as to how i should answer them. It all worked out in the end. I will see how next years taxes come out. The pricing since 2012 when i first started has more than tripled. Hopefully that will slow down a little.
Date published: 2023-03-29
Rated 1 out of 5 by from Very predatory Accidently clicking an option to upgrade results in you having to figure out how to delete your entire return and start over again, the charge is for both federal and state tax so you should think of it as 2X as much as it says
Date published: 2023-03-29
Rated 5 out of 5 by from I'm here TurboTax is the best ever TurboTax is so darn great. I couldn't imagine using anything else to file my taxes. I don't know what I would do without TurboTax. I will use them forever and ever.
Date published: 2023-03-29
Rated 5 out of 5 by from Love Turbo Tax Been using Turbo Tax for almost 20 years now and love it every time. Never have any problems, always helpful, and easy to use.
Date published: 2023-03-29
Rated 5 out of 5 by from Tax expert forgot her name The tax person that helped me was awesome - very patient and helpful.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax is very easy to use and the Experts are Started my return and it went very smoothly with help on one area from Team Matt/Expert!
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax and so Time Saving The search Q & A section of Turbo Tax and extremely helpful
Date published: 2023-03-29
Rated 5 out of 5 by from TurboTax made doing my taxes easy. I was afraid of all the paperwork. Turbo tax made it easy. I clicked on the questions and explain buttons but all the info was there. Very easy
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 5421
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Fast and easy, especially with past year import! The tool is very easy to use, every year i put of doing my taxes becuause i feel like its going to be a PITA, but afterwords i realize how easy it was. I really like your ability to import my W2 and pull my past years turbo-tax details. The ONLY thing i dont like is how the CD Key works, it said we can do five taxes but it would only let me install once. Very hard to deal with when each family member has their own laptop - seriously think about fixing this as its going to be a dealbreaker on future uses.
Date published: 2023-03-29
Rated 5 out of 5 by from Great Easiest way to file my taxes every year and convenient
Date published: 2023-03-29
Rated 4 out of 5 by from Turbo tax is a good way to do it yourself This year i felt turbo tax was a little confusing in some areas. Some questions were not clear as to how i should answer them. It all worked out in the end. I will see how next years taxes come out. The pricing since 2012 when i first started has more than tripled. Hopefully that will slow down a little.
Date published: 2023-03-29
Rated 1 out of 5 by from Very predatory Accidently clicking an option to upgrade results in you having to figure out how to delete your entire return and start over again, the charge is for both federal and state tax so you should think of it as 2X as much as it says
Date published: 2023-03-29
Rated 5 out of 5 by from I'm here TurboTax is the best ever TurboTax is so darn great. I couldn't imagine using anything else to file my taxes. I don't know what I would do without TurboTax. I will use them forever and ever.
Date published: 2023-03-29
Rated 5 out of 5 by from Love Turbo Tax Been using Turbo Tax for almost 20 years now and love it every time. Never have any problems, always helpful, and easy to use.
Date published: 2023-03-29
Rated 5 out of 5 by from Tax expert forgot her name The tax person that helped me was awesome - very patient and helpful.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax is very easy to use and the Experts are Started my return and it went very smoothly with help on one area from Team Matt/Expert!
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax and so Time Saving The search Q & A section of Turbo Tax and extremely helpful
Date published: 2023-03-29
Rated 5 out of 5 by from TurboTax made doing my taxes easy. I was afraid of all the paperwork. Turbo tax made it easy. I clicked on the questions and explain buttons but all the info was there. Very easy
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 5421