TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Not as good as it used to be. I have been using Turbo Tax for about twenty years and for the first time I have found it difficult to work with. One feature that was of value was to be able to download your investment information directly from your broker. Now you have to log into Intuit first which requires that you have a username and password for your company and when I got that information i found that I still could not download the information. I tried several times and finally gave up and entered the data manually which was quite an ordeal. I have spoken with others who had the same problem. I will reconsider using Turbo Tax next year.
Date published: 2023-03-29
Rated 5 out of 5 by from Easy to use and understand Thanks for helping me do this easily and step by step
Date published: 2023-03-29
Rated 5 out of 5 by from Best ever, I love how easy they make it !!! Love this website , they make it so easy and help is amazing!!!
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax download A lot happened in 2021, so I'm only just now filing for that year.. I downloaded the Turbo Tax Deluxe. They still filled in my w-2 for me & made it really easy to get them done!
Date published: 2023-03-29
Rated 5 out of 5 by from Works Quickly and accurately files taxes. I've used for a decade almost.
Date published: 2023-03-29
Rated 5 out of 5 by from LIfesaver for people like me! Thank you for being so detailed! There were so many deductions that I was able to take that I would have never known about!
Date published: 2023-03-29
Rated 5 out of 5 by from Turbotax is easy to use I have used Turbotax twice now. It has been easy for me. The instructions are straight forward and the website provides 'live-help' and explanation click-ons when I needed more clarification.
Date published: 2023-03-29
Rated 5 out of 5 by from Painless and Easy to Use Super easy and fast! I love that Turbo Tax was able to import my W-2's simply by entering the employer's ID. The step by step directions made filing effortless. I had a question, and a Live representative was available to help me within 60 seconds! It was a quick fix and I was able to e-file without delay.
Date published: 2023-03-29
Rated 5 out of 5 by from Was Easy to use, Gave me peace of mind I worked with Susan. She was very thorough and extremly helpfuld and couteous
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo tax is awesome No I didn’t review w anyone .turbo tax seems great
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 5419
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Not as good as it used to be. I have been using Turbo Tax for about twenty years and for the first time I have found it difficult to work with. One feature that was of value was to be able to download your investment information directly from your broker. Now you have to log into Intuit first which requires that you have a username and password for your company and when I got that information i found that I still could not download the information. I tried several times and finally gave up and entered the data manually which was quite an ordeal. I have spoken with others who had the same problem. I will reconsider using Turbo Tax next year.
Date published: 2023-03-29
Rated 5 out of 5 by from Easy to use and understand Thanks for helping me do this easily and step by step
Date published: 2023-03-29
Rated 5 out of 5 by from Best ever, I love how easy they make it !!! Love this website , they make it so easy and help is amazing!!!
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax download A lot happened in 2021, so I'm only just now filing for that year.. I downloaded the Turbo Tax Deluxe. They still filled in my w-2 for me & made it really easy to get them done!
Date published: 2023-03-29
Rated 5 out of 5 by from Works Quickly and accurately files taxes. I've used for a decade almost.
Date published: 2023-03-29
Rated 5 out of 5 by from LIfesaver for people like me! Thank you for being so detailed! There were so many deductions that I was able to take that I would have never known about!
Date published: 2023-03-29
Rated 5 out of 5 by from Turbotax is easy to use I have used Turbotax twice now. It has been easy for me. The instructions are straight forward and the website provides 'live-help' and explanation click-ons when I needed more clarification.
Date published: 2023-03-29
Rated 5 out of 5 by from Painless and Easy to Use Super easy and fast! I love that Turbo Tax was able to import my W-2's simply by entering the employer's ID. The step by step directions made filing effortless. I had a question, and a Live representative was available to help me within 60 seconds! It was a quick fix and I was able to e-file without delay.
Date published: 2023-03-29
Rated 5 out of 5 by from Was Easy to use, Gave me peace of mind I worked with Susan. She was very thorough and extremly helpfuld and couteous
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo tax is awesome No I didn’t review w anyone .turbo tax seems great
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 5419