TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo Tax is awesome Very easy to file and will use Turbo Tax each year.
Date published: 2023-03-25
Rated 5 out of 5 by from Very intuitive and error proofing I had used TurboTax years ago when my taxes were very simple when I was an early career professional, having just graduated from grad school. I then felt more intimidated with the amount of details as i progressed in my career and started using an accountant. This year, I decided to give a try again and to my surprise, TurboTax remained as friendly and error proofing as it was back in the day. I felt that i could continue to trust it no matter in what stage of my life I am.
Date published: 2023-03-25
Rated 3 out of 5 by from Harder this year This year was harder I wasn’t sure how to fill everything out I had extra forms. I used FMLA last year and for some reason I had a lot of trouble with the insurance which has never happened before. I figured it out but it took forever because I was waiting for my insurance company to resend my tax form (which they still have yet to do) and then nothing was clickable in the insurance section. Nightmare!
Date published: 2023-03-25
Rated 4 out of 5 by from Great Value on federal returns Great value for 5 people but wish there was more state return included in bought program. Only 1 state return filing included and another charge to electronically send it. Otherwise great value. Search bar was great for questions about investments.
Date published: 2023-03-25
Rated 5 out of 5 by from TurboTax makes your life easier Fast, easy way to do your taxes. I've been using TurboTax for many years and I keep coming back. It hasn't disappointed thus far. 10/10 recommend!
Date published: 2023-03-25
Rated 5 out of 5 by from TurboTax makes it simple TurboTax makes it simple. I have nothing else to say but thank you.
Date published: 2023-03-25
Rated 5 out of 5 by from Easy to use Most tax-sites tend to be confusing and hard to use or they make you answer the same 10 questions, but this site hadn't done that to me, easy to use and simple as well.
Date published: 2023-03-25
Rated 5 out of 5 by from Enjoyed using for six years It's time consuming but Turbotax leads you through it one step at a time. Great that you can stop and resume work so that pace yourself. JUST don't wait until the last minute to file. There are going to be some minor frustrations along the way, but the fault lies not with Turbotax.
Date published: 2023-03-25
Rated 5 out of 5 by from First Time Using Turbo Tax First time using, it was very easy and user friendly
Date published: 2023-03-25
Rated 4 out of 5 by from Easy to file with There were a bit hiccup especially around getting logged out for no good reasons and forced password update and logging out repeatedly.
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 5416
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is awesome Very easy to file and will use Turbo Tax each year.
Date published: 2023-03-25
Rated 5 out of 5 by from Very intuitive and error proofing I had used TurboTax years ago when my taxes were very simple when I was an early career professional, having just graduated from grad school. I then felt more intimidated with the amount of details as i progressed in my career and started using an accountant. This year, I decided to give a try again and to my surprise, TurboTax remained as friendly and error proofing as it was back in the day. I felt that i could continue to trust it no matter in what stage of my life I am.
Date published: 2023-03-25
Rated 3 out of 5 by from Harder this year This year was harder I wasn’t sure how to fill everything out I had extra forms. I used FMLA last year and for some reason I had a lot of trouble with the insurance which has never happened before. I figured it out but it took forever because I was waiting for my insurance company to resend my tax form (which they still have yet to do) and then nothing was clickable in the insurance section. Nightmare!
Date published: 2023-03-25
Rated 4 out of 5 by from Great Value on federal returns Great value for 5 people but wish there was more state return included in bought program. Only 1 state return filing included and another charge to electronically send it. Otherwise great value. Search bar was great for questions about investments.
Date published: 2023-03-25
Rated 5 out of 5 by from TurboTax makes your life easier Fast, easy way to do your taxes. I've been using TurboTax for many years and I keep coming back. It hasn't disappointed thus far. 10/10 recommend!
Date published: 2023-03-25
Rated 5 out of 5 by from TurboTax makes it simple TurboTax makes it simple. I have nothing else to say but thank you.
Date published: 2023-03-25
Rated 5 out of 5 by from Easy to use Most tax-sites tend to be confusing and hard to use or they make you answer the same 10 questions, but this site hadn't done that to me, easy to use and simple as well.
Date published: 2023-03-25
Rated 5 out of 5 by from Enjoyed using for six years It's time consuming but Turbotax leads you through it one step at a time. Great that you can stop and resume work so that pace yourself. JUST don't wait until the last minute to file. There are going to be some minor frustrations along the way, but the fault lies not with Turbotax.
Date published: 2023-03-25
Rated 5 out of 5 by from First Time Using Turbo Tax First time using, it was very easy and user friendly
Date published: 2023-03-25
Rated 4 out of 5 by from Easy to file with There were a bit hiccup especially around getting logged out for no good reasons and forced password update and logging out repeatedly.
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 5416