TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Great TurboTax experience Easy to follow, fast expert help…highly recommend this way to file taxes
Date published: 2023-03-25
Rated 5 out of 5 by from easy to understand This is 15th year in a row I've used TT. My employer gives me a $20 discount
Date published: 2023-03-25
Rated 5 out of 5 by from TURBOTAX IS AWESOME GREAT STEP BY STEP PROCESS, ALLOWS THOUROUGH COMPLETION PROCESS
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax Software 2022 The software was easy to download and use. I wish the price of your software was cheaper though.
Date published: 2023-03-25
Rated 5 out of 5 by from SATISFIED CUSTOMER I HAVE BEEN USING TURBO TAX FOR OVER 3O YEARS. IT HAS ALWAYS BEEN GRAT TO WORK WITH AND CONTINUES TO IMPROVE EACH YEAR.
Date published: 2023-03-25
Rated 3 out of 5 by from Turbotax Business - for Trust I did engage with turbotax support. First individual did not appear to understand the issue and transferred to a second. The second identified how to make the correction. Unfortunately, TurboTax business for trusts does not properly handle amended returns in terms of precious payments or refunds. The only way to correct the amended return was to change the estimated tax payments to incorrect values.
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax is Great I appreciate that Turbo Tax asks for so many various details, it helps me to make sure I have entered all needed documentation.
Date published: 2023-03-25
Rated 4 out of 5 by from Worked Well for me My return is very simple - there are no real problems I needed help with. I was disappointed that my state return had an additional fee, however.
Date published: 2023-03-25
Rated 3 out of 5 by from Frustrating endless loops I got stuck in an endless loop of being asked to review information, doing so, then being asked to review it again. I finally solved it by manually going through every entry, then finding and correcting an incorrect entry. But how hard would it be to just tell me that in the first place? I man, the software knew there was an incorrect entry; just tell me which one.
Date published: 2023-03-25
Rated 5 out of 5 by from Amazing experience TurboTax is easy to use, and I can file my taxes quickly without waiting for an accountant to do my taxes. Tax experts are always waiting to help you and answer your questions.
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 5414
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great TurboTax experience Easy to follow, fast expert help…highly recommend this way to file taxes
Date published: 2023-03-25
Rated 5 out of 5 by from easy to understand This is 15th year in a row I've used TT. My employer gives me a $20 discount
Date published: 2023-03-25
Rated 5 out of 5 by from TURBOTAX IS AWESOME GREAT STEP BY STEP PROCESS, ALLOWS THOUROUGH COMPLETION PROCESS
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax Software 2022 The software was easy to download and use. I wish the price of your software was cheaper though.
Date published: 2023-03-25
Rated 5 out of 5 by from SATISFIED CUSTOMER I HAVE BEEN USING TURBO TAX FOR OVER 3O YEARS. IT HAS ALWAYS BEEN GRAT TO WORK WITH AND CONTINUES TO IMPROVE EACH YEAR.
Date published: 2023-03-25
Rated 3 out of 5 by from Turbotax Business - for Trust I did engage with turbotax support. First individual did not appear to understand the issue and transferred to a second. The second identified how to make the correction. Unfortunately, TurboTax business for trusts does not properly handle amended returns in terms of precious payments or refunds. The only way to correct the amended return was to change the estimated tax payments to incorrect values.
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax is Great I appreciate that Turbo Tax asks for so many various details, it helps me to make sure I have entered all needed documentation.
Date published: 2023-03-25
Rated 4 out of 5 by from Worked Well for me My return is very simple - there are no real problems I needed help with. I was disappointed that my state return had an additional fee, however.
Date published: 2023-03-25
Rated 3 out of 5 by from Frustrating endless loops I got stuck in an endless loop of being asked to review information, doing so, then being asked to review it again. I finally solved it by manually going through every entry, then finding and correcting an incorrect entry. But how hard would it be to just tell me that in the first place? I man, the software knew there was an incorrect entry; just tell me which one.
Date published: 2023-03-25
Rated 5 out of 5 by from Amazing experience TurboTax is easy to use, and I can file my taxes quickly without waiting for an accountant to do my taxes. Tax experts are always waiting to help you and answer your questions.
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 5414