TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Streamlined Process--Fast, Easy & Helpful! I remember in the past filing taxes was such a daunting experience for me. It was confusing, loaded with legal jargon I didn't understand, and I always waited until the very last minute to do it. A few years ago TurboTax completely revamped the process, and WOW! It took me 20 minutes this year from the time I opened the site to the time I'm now typing this review, and that's with me being a bit distracted during the process! That is how fast it is! They have little links next to confusing words to explain what they mean/what they are, offer paid options if your taxes are a little more difficult than a plain W2 (as mine are), so you can get professional help at a tenth of what you'd pay going into a brick & mortar tax business (I'm remembering one that took about 20% of my return years ago and I made VERY little money back then). If you aren't already using TurboTax it's time to make the switch!
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax Live Immediate phone response to my issue. Identified the problem and resolved it quickly!
Date published: 2023-03-25
Rated 4 out of 5 by from Thorough Long but worth it I think Turbo Tax is a thorough and tedious process but its absolutely worth it.
Date published: 2023-03-25
Rated 5 out of 5 by from TurboTax is quick and easy We have been using TurboTax for years since we switched over from using a popular tax service H&***** TurboTax is much more affordable and easy to use. We really feel good that they have a protection adit coverage it gives us a sound piece of mind. We recommend using to TurboTax to all.
Date published: 2023-03-25
Rated 3 out of 5 by from amending a return is confusing I had to run turbo tax 4 times to amend my return correctly. Finally finished but there is no file option and it wants me to print out 160 pages and send to the government -all for an additional $16 taxes.
Date published: 2023-03-25
Rated 5 out of 5 by from TurboTax I've used TurboTax for over 10 years and never have had any problems
Date published: 2023-03-25
Rated 1 out of 5 by from Bull$hit Don't click the wrong one you'll get charged 300 dollars no way to go back and do it over tired for 2 hours
Date published: 2023-03-25
Rated 5 out of 5 by from TURBO TAX IS SO EASY AND RELIABLE IF YOU USE TURBO TAX THEY KNOW ALL THE QUESTIONS TO ASK ABOUT YOUR RETURN .,AND THEY KNOW ALL THE DEDUCTIONS .YOU JUST GO STEP BY STEP
Date published: 2023-03-25
Rated 5 out of 5 by from Great Service I have been using TurboTax for 8 years and have any issues with their services. A+ in my book.
Date published: 2023-03-25
Rated 5 out of 5 by from easy and quick Thorough, answered most of my questions, easy to use and understand.
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 5412
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Streamlined Process--Fast, Easy & Helpful! I remember in the past filing taxes was such a daunting experience for me. It was confusing, loaded with legal jargon I didn't understand, and I always waited until the very last minute to do it. A few years ago TurboTax completely revamped the process, and WOW! It took me 20 minutes this year from the time I opened the site to the time I'm now typing this review, and that's with me being a bit distracted during the process! That is how fast it is! They have little links next to confusing words to explain what they mean/what they are, offer paid options if your taxes are a little more difficult than a plain W2 (as mine are), so you can get professional help at a tenth of what you'd pay going into a brick & mortar tax business (I'm remembering one that took about 20% of my return years ago and I made VERY little money back then). If you aren't already using TurboTax it's time to make the switch!
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax Live Immediate phone response to my issue. Identified the problem and resolved it quickly!
Date published: 2023-03-25
Rated 4 out of 5 by from Thorough Long but worth it I think Turbo Tax is a thorough and tedious process but its absolutely worth it.
Date published: 2023-03-25
Rated 5 out of 5 by from TurboTax is quick and easy We have been using TurboTax for years since we switched over from using a popular tax service H&***** TurboTax is much more affordable and easy to use. We really feel good that they have a protection adit coverage it gives us a sound piece of mind. We recommend using to TurboTax to all.
Date published: 2023-03-25
Rated 3 out of 5 by from amending a return is confusing I had to run turbo tax 4 times to amend my return correctly. Finally finished but there is no file option and it wants me to print out 160 pages and send to the government -all for an additional $16 taxes.
Date published: 2023-03-25
Rated 5 out of 5 by from TurboTax I've used TurboTax for over 10 years and never have had any problems
Date published: 2023-03-25
Rated 1 out of 5 by from Bull$hit Don't click the wrong one you'll get charged 300 dollars no way to go back and do it over tired for 2 hours
Date published: 2023-03-25
Rated 5 out of 5 by from TURBO TAX IS SO EASY AND RELIABLE IF YOU USE TURBO TAX THEY KNOW ALL THE QUESTIONS TO ASK ABOUT YOUR RETURN .,AND THEY KNOW ALL THE DEDUCTIONS .YOU JUST GO STEP BY STEP
Date published: 2023-03-25
Rated 5 out of 5 by from Great Service I have been using TurboTax for 8 years and have any issues with their services. A+ in my book.
Date published: 2023-03-25
Rated 5 out of 5 by from easy and quick Thorough, answered most of my questions, easy to use and understand.
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 5412