TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from expensive and almost as frustrating as the IRS expensive, hard to navigate, poor explanations, annoying sales prompts
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax helps with clarity Although we had to pay, Turbo Tax explains everything thoroughly. The live chat is extremely helpful. I believe her name was Donna. She was patient and helped me understand that I was using some wrong information.
Date published: 2023-04-19
Rated 5 out of 5 by from Always a must Breezy as always I love using this software straight foward
Date published: 2023-04-19
Rated 5 out of 5 by from OUTSTANDING This was a Great Service. Easy to follow and easy to fix during review.
Date published: 2023-04-19
Rated 5 out of 5 by from Fast and easy Always a quick and painless experience! Helpful links to click on when explanation is needed. Will be using again next year.
Date published: 2023-04-19
Rated 5 out of 5 by from Convenient! Easy and convenient. Helpful information, any questions I have are answered. Thank you for your service!
Date published: 2023-04-19
Rated 3 out of 5 by from Love the software, but... This year the price of the software has made this the last year I will likely be using your services - At nearly $500, I can have someone local do them.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is easy to use Very easy to use and fast. Lots of helpful links and questions
Date published: 2023-04-19
Rated 4 out of 5 by from Easy but getting expensive great to use, simple and fast but getting way too expensive
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax is Great! Easy simple steps to follow, easy navigation on platform. Makes life simple.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 538
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from expensive and almost as frustrating as the IRS expensive, hard to navigate, poor explanations, annoying sales prompts
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax helps with clarity Although we had to pay, Turbo Tax explains everything thoroughly. The live chat is extremely helpful. I believe her name was Donna. She was patient and helped me understand that I was using some wrong information.
Date published: 2023-04-19
Rated 5 out of 5 by from Always a must Breezy as always I love using this software straight foward
Date published: 2023-04-19
Rated 5 out of 5 by from OUTSTANDING This was a Great Service. Easy to follow and easy to fix during review.
Date published: 2023-04-19
Rated 5 out of 5 by from Fast and easy Always a quick and painless experience! Helpful links to click on when explanation is needed. Will be using again next year.
Date published: 2023-04-19
Rated 5 out of 5 by from Convenient! Easy and convenient. Helpful information, any questions I have are answered. Thank you for your service!
Date published: 2023-04-19
Rated 3 out of 5 by from Love the software, but... This year the price of the software has made this the last year I will likely be using your services - At nearly $500, I can have someone local do them.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is easy to use Very easy to use and fast. Lots of helpful links and questions
Date published: 2023-04-19
Rated 4 out of 5 by from Easy but getting expensive great to use, simple and fast but getting way too expensive
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax is Great! Easy simple steps to follow, easy navigation on platform. Makes life simple.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 538