TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from TurboTax makes filing taxes easy and ... fun? It took me one hour to file my 2022 taxes, including federal and state taxes for income, investment capital losses (le sigh), retirement contributions, HSA contributions, savings account interest, and charitable donations. Instead of staring at forms with numbered boxes and trying to decode it all, I got to be guided through the experience with easy-to-understand prompts, encouragement (!), and game-like steps. Best of all, it's quick and secure.
Date published: 2023-03-26
Rated 5 out of 5 by from Tubo Tax is convenient and accurate It's easy to use and thorough. Provides peace of mind.
Date published: 2023-03-26
Rated 1 out of 5 by from Too Complex It was far too complicated and waaay too many questions for such a simple return. The IRA kept looping - finally entered it manually. For $119 next year I am going to download IRS forms and do it myself.
Date published: 2023-03-26
Rated 3 out of 5 by from Had problems this year Information from 2021 did not carry over to 2022. Files were saved and on the same computer. Could not figure out how to recover to get five year summary and some carryover information. Had to enter some carryover items manually that were automatically carried over in the past. Perhaps files only saved as pdf?
Date published: 2023-03-26
Rated 1 out of 5 by from How to file for more Cost The cost of filing taxes that our Treasury knows the correct number already is Shocking. Every other page was about how to increase the cost of filing. In the end, just the cheapest route is over $160. Now multiply that by every household filing. Other countries get a card in the mail. Pay this Or here is your refund. Simple. This is my last year using Turbotax.
Date published: 2023-03-26
Rated 5 out of 5 by from Easy Way to File Taxes My family has been using TurboTax to file our taxes for years now and it's the easiest way to organize everything and submit. It takes out the stress of doing taxes.
Date published: 2023-03-26
Rated 5 out of 5 by from TurboTax Review...it was so easy! My taxes this year were straightforward and TurboTax make it even quick and easy to get it filed! I used the TurboTax Live assistance and it was great! I did the majority of the form and the live expert quickly answered any questions I had. I loved this service!
Date published: 2023-03-26
Rated 2 out of 5 by from Wish this was at least free Kind of sad we have to pay for this service that's also taxed that we are basically filling out ourselves. We are taxed on so many things it's ridiculous.
Date published: 2023-03-26
Rated 4 out of 5 by from good service but..... good service and easy to use format. BUT to charge an extra $39.00 to pay for refund service is not good!
Date published: 2023-03-26
Rated 5 out of 5 by from GREAT fast and easy ghhghghghghghghghghghghghghghghghghg
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 5369
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax makes filing taxes easy and ... fun? It took me one hour to file my 2022 taxes, including federal and state taxes for income, investment capital losses (le sigh), retirement contributions, HSA contributions, savings account interest, and charitable donations. Instead of staring at forms with numbered boxes and trying to decode it all, I got to be guided through the experience with easy-to-understand prompts, encouragement (!), and game-like steps. Best of all, it's quick and secure.
Date published: 2023-03-26
Rated 5 out of 5 by from Tubo Tax is convenient and accurate It's easy to use and thorough. Provides peace of mind.
Date published: 2023-03-26
Rated 1 out of 5 by from Too Complex It was far too complicated and waaay too many questions for such a simple return. The IRA kept looping - finally entered it manually. For $119 next year I am going to download IRS forms and do it myself.
Date published: 2023-03-26
Rated 3 out of 5 by from Had problems this year Information from 2021 did not carry over to 2022. Files were saved and on the same computer. Could not figure out how to recover to get five year summary and some carryover information. Had to enter some carryover items manually that were automatically carried over in the past. Perhaps files only saved as pdf?
Date published: 2023-03-26
Rated 1 out of 5 by from How to file for more Cost The cost of filing taxes that our Treasury knows the correct number already is Shocking. Every other page was about how to increase the cost of filing. In the end, just the cheapest route is over $160. Now multiply that by every household filing. Other countries get a card in the mail. Pay this Or here is your refund. Simple. This is my last year using Turbotax.
Date published: 2023-03-26
Rated 5 out of 5 by from Easy Way to File Taxes My family has been using TurboTax to file our taxes for years now and it's the easiest way to organize everything and submit. It takes out the stress of doing taxes.
Date published: 2023-03-26
Rated 5 out of 5 by from TurboTax Review...it was so easy! My taxes this year were straightforward and TurboTax make it even quick and easy to get it filed! I used the TurboTax Live assistance and it was great! I did the majority of the form and the live expert quickly answered any questions I had. I loved this service!
Date published: 2023-03-26
Rated 2 out of 5 by from Wish this was at least free Kind of sad we have to pay for this service that's also taxed that we are basically filling out ourselves. We are taxed on so many things it's ridiculous.
Date published: 2023-03-26
Rated 4 out of 5 by from good service but..... good service and easy to use format. BUT to charge an extra $39.00 to pay for refund service is not good!
Date published: 2023-03-26
Rated 5 out of 5 by from GREAT fast and easy ghhghghghghghghghghghghghghghghghghg
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 5369