TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from TurboTax is better than H&R Block online Super easy to use. Simple to follow. Easier than H&R Block
Date published: 2023-03-26
Rated 3 out of 5 by from Awfully expensive for a government Form OK... Crunched numbers I guess like it supposed to. I am just upset that we have to pay a professional to figure out how much tax we owe. It just seems intuitive that any reasonably sentient persons should be able to do this without help.
Date published: 2023-03-26
Rated 5 out of 5 by from Simple to use Great prompts and helpful tips along the way. All my questions answered.
Date published: 2023-03-26
Rated 5 out of 5 by from Great job! Easy to use and I didn't have to file online with the IRS form which is crazy and confusing!!
Date published: 2023-03-26
Rated 5 out of 5 by from THANK YOU!!! Thanks especially to Rose for helping me figure this out.
Date published: 2023-03-26
Rated 5 out of 5 by from TurboTax is Amazing!! The features throughout the process made it extremely easy to navigate and complete my taxes. They also offer extra help and several reviews to obtain accurate information. With the step by step method, you are guaranteed not to leave off any extra savings or deductions. I am pleased with this years returns.
Date published: 2023-03-26
Rated 3 out of 5 by from Turbox Tax had issues, more than in previous years Had to verify a lot information that in previous years wasn't necessary I had to enter W-2 information for myself and spouse for some reason during verification and then the program said there were duplicate W-2s so I deleted the second set of W-2s. Kind of frustrating. Also was asked many questions about the mortgage interest. Didn't matter as I was not itemizing my deductions. Seems like there is a bug with the program. Managed to work through all of the verifications, but not as smooth of a process as in past years.
Date published: 2023-03-26
Rated 4 out of 5 by from That was easy This was much easier than I thought doing taxes was
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo Tax is the way to go! The step by step question and answer approach is easy and similar to having a tax preparer do your return, but much less expensive. Throughout the process, it has LEARN MORE highlighted so you can find out more about the particular item. I used that feature a few times and it was very helpful.
Date published: 2023-03-26
Rated 5 out of 5 by from Thank you Very helpful and informative throughout entire process.
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 5360
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is better than H&R Block online Super easy to use. Simple to follow. Easier than H&R Block
Date published: 2023-03-26
Rated 3 out of 5 by from Awfully expensive for a government Form OK... Crunched numbers I guess like it supposed to. I am just upset that we have to pay a professional to figure out how much tax we owe. It just seems intuitive that any reasonably sentient persons should be able to do this without help.
Date published: 2023-03-26
Rated 5 out of 5 by from Simple to use Great prompts and helpful tips along the way. All my questions answered.
Date published: 2023-03-26
Rated 5 out of 5 by from Great job! Easy to use and I didn't have to file online with the IRS form which is crazy and confusing!!
Date published: 2023-03-26
Rated 5 out of 5 by from THANK YOU!!! Thanks especially to Rose for helping me figure this out.
Date published: 2023-03-26
Rated 5 out of 5 by from TurboTax is Amazing!! The features throughout the process made it extremely easy to navigate and complete my taxes. They also offer extra help and several reviews to obtain accurate information. With the step by step method, you are guaranteed not to leave off any extra savings or deductions. I am pleased with this years returns.
Date published: 2023-03-26
Rated 3 out of 5 by from Turbox Tax had issues, more than in previous years Had to verify a lot information that in previous years wasn't necessary I had to enter W-2 information for myself and spouse for some reason during verification and then the program said there were duplicate W-2s so I deleted the second set of W-2s. Kind of frustrating. Also was asked many questions about the mortgage interest. Didn't matter as I was not itemizing my deductions. Seems like there is a bug with the program. Managed to work through all of the verifications, but not as smooth of a process as in past years.
Date published: 2023-03-26
Rated 4 out of 5 by from That was easy This was much easier than I thought doing taxes was
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo Tax is the way to go! The step by step question and answer approach is easy and similar to having a tax preparer do your return, but much less expensive. Throughout the process, it has LEARN MORE highlighted so you can find out more about the particular item. I used that feature a few times and it was very helpful.
Date published: 2023-03-26
Rated 5 out of 5 by from Thank you Very helpful and informative throughout entire process.
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 5360