TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from TurboTax is quick and easy! Easy, fast, and simple when it comes to doing your taxes. Help in every step of your way.
Date published: 2023-03-26
Rated 3 out of 5 by from Had to redo and resubmit AND pay more TurboTax did its accuracy text and said my returns were ready. Then my submission was rejected by the IRS, and TurboTax told me to submit a 1095-A form. Why didn't that come up the first time it checked my taxes?
Date published: 2023-03-26
Rated 5 out of 5 by from Excellent Tax Website Always an excellent website when it comes to tax return. Thank you as always
Date published: 2023-03-26
Rated 4 out of 5 by from Mr Turbo Tax is a great program. My only issue is I was unable to find a way to run Turbo Tax without downloading updates first.
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo Tax is the best wat for me I have filed this way for several years and never a problem. I highly reccomend
Date published: 2023-03-26
Rated 5 out of 5 by from easy and simple Can't believe I paid people for so long. Thankful for TurboTax
Date published: 2023-03-26
Rated 5 out of 5 by from Seamless Tax Preperation Using My experience using Turbo Tax was easy, detailed, and quick
Date published: 2023-03-26
Rated 3 out of 5 by from Problem with the software on Minnesota form M1W My taxes are finished but I cannot file electronically because of a software glitch on Minnesota form M1W. I get to the "send forms now" screen, and it loops be back to the form, which I have corrected, but it still wants more entries that do not exist. I only have 3 1099 forms where Minnesota tax has been withheld for my wife and I
Date published: 2023-03-26
Rated 5 out of 5 by from The explanations were so clear. There were many areas I was unclear of terminology and the explanation links were helpful to clarify the terminology. I felt there were many options for those who are challenged with the upload options.
Date published: 2023-03-26
Rated 4 out of 5 by from Best way to calculate taxes keeping up with change Have been using this software for many years and noticed when you have a particular issue (usually state) , next year there is a fix. Last year I couldn't get the program to update or save to the usual Document folder; support spent hours trying to figure out why on a new WIN11 system. Had to use another PC to load, run, and complete taxes from the same TurboTax CD. This year it loaded and ran like a champ on the WIN11 system; they fixed "something" ??? Massachusetts returns can cause problems finding out where or how to enter particular variations to documents, or why they won't issue corrected forms to fix errors leaving you with trying to figure out how TurboTax will take it. The girl from support couldn't figure it out and hung up on me; bet next year they have a way...lol
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 5358
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is quick and easy! Easy, fast, and simple when it comes to doing your taxes. Help in every step of your way.
Date published: 2023-03-26
Rated 3 out of 5 by from Had to redo and resubmit AND pay more TurboTax did its accuracy text and said my returns were ready. Then my submission was rejected by the IRS, and TurboTax told me to submit a 1095-A form. Why didn't that come up the first time it checked my taxes?
Date published: 2023-03-26
Rated 5 out of 5 by from Excellent Tax Website Always an excellent website when it comes to tax return. Thank you as always
Date published: 2023-03-26
Rated 4 out of 5 by from Mr Turbo Tax is a great program. My only issue is I was unable to find a way to run Turbo Tax without downloading updates first.
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo Tax is the best wat for me I have filed this way for several years and never a problem. I highly reccomend
Date published: 2023-03-26
Rated 5 out of 5 by from easy and simple Can't believe I paid people for so long. Thankful for TurboTax
Date published: 2023-03-26
Rated 5 out of 5 by from Seamless Tax Preperation Using My experience using Turbo Tax was easy, detailed, and quick
Date published: 2023-03-26
Rated 3 out of 5 by from Problem with the software on Minnesota form M1W My taxes are finished but I cannot file electronically because of a software glitch on Minnesota form M1W. I get to the "send forms now" screen, and it loops be back to the form, which I have corrected, but it still wants more entries that do not exist. I only have 3 1099 forms where Minnesota tax has been withheld for my wife and I
Date published: 2023-03-26
Rated 5 out of 5 by from The explanations were so clear. There were many areas I was unclear of terminology and the explanation links were helpful to clarify the terminology. I felt there were many options for those who are challenged with the upload options.
Date published: 2023-03-26
Rated 4 out of 5 by from Best way to calculate taxes keeping up with change Have been using this software for many years and noticed when you have a particular issue (usually state) , next year there is a fix. Last year I couldn't get the program to update or save to the usual Document folder; support spent hours trying to figure out why on a new WIN11 system. Had to use another PC to load, run, and complete taxes from the same TurboTax CD. This year it loaded and ran like a champ on the WIN11 system; they fixed "something" ??? Massachusetts returns can cause problems finding out where or how to enter particular variations to documents, or why they won't issue corrected forms to fix errors leaving you with trying to figure out how TurboTax will take it. The girl from support couldn't figure it out and hung up on me; bet next year they have a way...lol
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 5358