TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax - e- filing instructions not complete Your e-filing instructions are incorrect. The required PIN should be the IP PIN from IRS. Alos 1099-OID reported by institution and expected by TurboTax are not in sync.
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo was smooth... Easy to file and good support from Turbo Tax. Thank You
Date published: 2023-03-26
Rated 5 out of 5 by from Good times! The product made for an incredibly simply process - get in and get out... fast 'n easy. Good times!
Date published: 2023-03-26
Rated 4 out of 5 by from Taxes 2023 Reviewing the forms for investments is painful. Instead of having to check off multiple boxes on multiple forms where conditions don't apply, why not add a box that says "None of these apply"? This caused me additional time to complete a simple return.
Date published: 2023-03-26
Rated 5 out of 5 by from Great product Have used TurboTax for years. Always accurate and easy to use.
Date published: 2023-03-26
Rated 5 out of 5 by from fast and easy we have been with Turbo Tax for several years. They make it so easy to file and their experts are always there to answer our questions. Happy with their service and ease of program.
Date published: 2023-03-26
Rated 2 out of 5 by from This year was not the best... Purchased the software from Costco instead of doing it all on line, but was unable to transfer all of my information from TurboTax into the software. Instead of wasting my time manually inputting all of the information TurboTax has had for over 8 years, I chose to use the online version, which cost me not only the cost of the software, but the price to use online. Yes, this was my decision and my fault for assuming TurboTax would be able to communicate with itself through different platforms. Now I'm out $80 (plus the money to use online filing) but at least I didn't have to spend an hour moving my info over. Another issue this year is I had to actually manually search for my rental information. Normally TurboTax holds my hand and walks me through to make sure nothing has changed. It was a bit frustrating since I'm used to it being so simple. I actually had to work this year and know something about filing. Normally with TurboTax, anyone can file with confidence. I'm not feeling confident this year, but one year out of almost 20 isn't bad... even though I have much more to lose than I did when I first started filing with TurboTax.
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo Tax was helpful and a great experience Peter walked us through the Tax return and explained various aspects. He alsso provided tips to make the tax payments in a better way for next year.
Date published: 2023-03-26
Rated 5 out of 5 by from greatest thing since sliced bread makes it easy and affordable easy to navigate love it
Date published: 2023-03-26
Rated 5 out of 5 by from AMAING PRODUCT USER FRIENDLY. I WOULD RECOMMEND TUBRO TAX TO A FRIEND.
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 5352
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax - e- filing instructions not complete Your e-filing instructions are incorrect. The required PIN should be the IP PIN from IRS. Alos 1099-OID reported by institution and expected by TurboTax are not in sync.
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo was smooth... Easy to file and good support from Turbo Tax. Thank You
Date published: 2023-03-26
Rated 5 out of 5 by from Good times! The product made for an incredibly simply process - get in and get out... fast 'n easy. Good times!
Date published: 2023-03-26
Rated 4 out of 5 by from Taxes 2023 Reviewing the forms for investments is painful. Instead of having to check off multiple boxes on multiple forms where conditions don't apply, why not add a box that says "None of these apply"? This caused me additional time to complete a simple return.
Date published: 2023-03-26
Rated 5 out of 5 by from Great product Have used TurboTax for years. Always accurate and easy to use.
Date published: 2023-03-26
Rated 5 out of 5 by from fast and easy we have been with Turbo Tax for several years. They make it so easy to file and their experts are always there to answer our questions. Happy with their service and ease of program.
Date published: 2023-03-26
Rated 2 out of 5 by from This year was not the best... Purchased the software from Costco instead of doing it all on line, but was unable to transfer all of my information from TurboTax into the software. Instead of wasting my time manually inputting all of the information TurboTax has had for over 8 years, I chose to use the online version, which cost me not only the cost of the software, but the price to use online. Yes, this was my decision and my fault for assuming TurboTax would be able to communicate with itself through different platforms. Now I'm out $80 (plus the money to use online filing) but at least I didn't have to spend an hour moving my info over. Another issue this year is I had to actually manually search for my rental information. Normally TurboTax holds my hand and walks me through to make sure nothing has changed. It was a bit frustrating since I'm used to it being so simple. I actually had to work this year and know something about filing. Normally with TurboTax, anyone can file with confidence. I'm not feeling confident this year, but one year out of almost 20 isn't bad... even though I have much more to lose than I did when I first started filing with TurboTax.
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo Tax was helpful and a great experience Peter walked us through the Tax return and explained various aspects. He alsso provided tips to make the tax payments in a better way for next year.
Date published: 2023-03-26
Rated 5 out of 5 by from greatest thing since sliced bread makes it easy and affordable easy to navigate love it
Date published: 2023-03-26
Rated 5 out of 5 by from AMAING PRODUCT USER FRIENDLY. I WOULD RECOMMEND TUBRO TAX TO A FRIEND.
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 5352