TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from DISAPPOINTED In the past i was able to use turbo tax free or with a small fee.... This year you automatically charged me over 200.00 for nothing....
Date published: 2023-04-19
Rated 1 out of 5 by from too costly This site is an absolute rip off. They lobby the government so that they do not create a free service to do this!
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo tax is the company Great job turbo use this online company wonderful results
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax is amazing Great experience !! Will come back next year!!! Very easy
Date published: 2023-04-19
Rated 5 out of 5 by from Great Updated Information on Taxes - Easy to use - Guided step-by-step process - Highligthed key areas to review
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo is Excellent I love Turbo because it's simple to follow but this year there were too many questions and an increased in filling fee.
Date published: 2023-04-19
Rated 5 out of 5 by from Better every year I have used TurboTax for years... seems it is getting better, in the questions it asks, particularly since I am a US citizen living abroad, having special tax issues. Easy to use.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax still crushing it. Tax filing easy mode. Many years ago, I used to go through all the forms and pubs, check various sites for tax info etc., and manually file my taxes. Curious about TurboTax, I started using it to check my results, then one year it found a deduction I missed. After that, I became a customer and never wasted any more time with filing taxes. I drag and drop my documents, W-2's, various 1099's (stocks, dividends, interest), CSV's for crypto, etc. I just follow the prompts, fill in any blanks, and get my taxes filed with minimal effort. Other than gathering the documents, and performing a diligent review, I let TurboTax do it's thing and it still finds it all.
Date published: 2023-04-19
Rated 1 out of 5 by from It’s different It changed this year!!! It’s harder. State taxes are hard. You can’t flag things to go back to.
Date published: 2023-04-19
Rated 5 out of 5 by from There are cheaper alternatives, but I trust TT. Always accurate, reliable, user friendly. About 1/3-1/4 of what my accountant would charge.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 536
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from DISAPPOINTED In the past i was able to use turbo tax free or with a small fee.... This year you automatically charged me over 200.00 for nothing....
Date published: 2023-04-19
Rated 1 out of 5 by from too costly This site is an absolute rip off. They lobby the government so that they do not create a free service to do this!
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo tax is the company Great job turbo use this online company wonderful results
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax is amazing Great experience !! Will come back next year!!! Very easy
Date published: 2023-04-19
Rated 5 out of 5 by from Great Updated Information on Taxes - Easy to use - Guided step-by-step process - Highligthed key areas to review
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo is Excellent I love Turbo because it's simple to follow but this year there were too many questions and an increased in filling fee.
Date published: 2023-04-19
Rated 5 out of 5 by from Better every year I have used TurboTax for years... seems it is getting better, in the questions it asks, particularly since I am a US citizen living abroad, having special tax issues. Easy to use.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax still crushing it. Tax filing easy mode. Many years ago, I used to go through all the forms and pubs, check various sites for tax info etc., and manually file my taxes. Curious about TurboTax, I started using it to check my results, then one year it found a deduction I missed. After that, I became a customer and never wasted any more time with filing taxes. I drag and drop my documents, W-2's, various 1099's (stocks, dividends, interest), CSV's for crypto, etc. I just follow the prompts, fill in any blanks, and get my taxes filed with minimal effort. Other than gathering the documents, and performing a diligent review, I let TurboTax do it's thing and it still finds it all.
Date published: 2023-04-19
Rated 1 out of 5 by from It’s different It changed this year!!! It’s harder. State taxes are hard. You can’t flag things to go back to.
Date published: 2023-04-19
Rated 5 out of 5 by from There are cheaper alternatives, but I trust TT. Always accurate, reliable, user friendly. About 1/3-1/4 of what my accountant would charge.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 536