TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Easy to use. 5 stars all the way Got my word done in under 2 hours this year. That's how easy Turbo Tax is to use
Date published: 2023-03-26
Rated 2 out of 5 by from Turbo tax is getting worse over time I could not get a PDF view of my returns, I waited for a long time to get this but it never showed up. I entered data from the wrong year once and it was never flagged. This is basic check the year of the document and at least warn the user that they maybe making a mistake. Because of the above figuring out what forms to delete was not easy
Date published: 2023-03-26
Rated 4 out of 5 by from Too expensive I love TurboTax but it just keeps getting more and more expensive.
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo Tax saved more than TaxAct I had more income than last year, and had to pay. The data import with TurboTax is significantly more robust and helped calculate taxes better. I'll stick with TurboTax in the future
Date published: 2023-03-26
Rated 5 out of 5 by from Easy Easy and quick, will use next year blah blah blah blah blah
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo Tax is excellent for complicated returns Our return for 2022 was much more complicated than most prior years and I needed quite a few explanations from the live chat representatives. I got immediate responses and they asked additional questions to be sure I understood the answers.
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo Tax is great! Turbo Tax makes my experience easy and painless. I will use their services every year.
Date published: 2023-03-26
Rated 5 out of 5 by from Quick and Easy Quick, easy and made taxes a breeze. I have used Turbo Tax for many years and it just gets easier each year!
Date published: 2023-03-26
Rated 5 out of 5 by from The turbo tax people who help and the site All of the people who helped me were patient, guided me through any issues I have, and I like the graphics of the site and how easy it is to use
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo Tax Experience I have been using Turbo ax for over 10 years and is a very helpful tool in preparing my tax return.
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 5339
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use. 5 stars all the way Got my word done in under 2 hours this year. That's how easy Turbo Tax is to use
Date published: 2023-03-26
Rated 2 out of 5 by from Turbo tax is getting worse over time I could not get a PDF view of my returns, I waited for a long time to get this but it never showed up. I entered data from the wrong year once and it was never flagged. This is basic check the year of the document and at least warn the user that they maybe making a mistake. Because of the above figuring out what forms to delete was not easy
Date published: 2023-03-26
Rated 4 out of 5 by from Too expensive I love TurboTax but it just keeps getting more and more expensive.
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo Tax saved more than TaxAct I had more income than last year, and had to pay. The data import with TurboTax is significantly more robust and helped calculate taxes better. I'll stick with TurboTax in the future
Date published: 2023-03-26
Rated 5 out of 5 by from Easy Easy and quick, will use next year blah blah blah blah blah
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo Tax is excellent for complicated returns Our return for 2022 was much more complicated than most prior years and I needed quite a few explanations from the live chat representatives. I got immediate responses and they asked additional questions to be sure I understood the answers.
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo Tax is great! Turbo Tax makes my experience easy and painless. I will use their services every year.
Date published: 2023-03-26
Rated 5 out of 5 by from Quick and Easy Quick, easy and made taxes a breeze. I have used Turbo Tax for many years and it just gets easier each year!
Date published: 2023-03-26
Rated 5 out of 5 by from The turbo tax people who help and the site All of the people who helped me were patient, guided me through any issues I have, and I like the graphics of the site and how easy it is to use
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo Tax Experience I have been using Turbo ax for over 10 years and is a very helpful tool in preparing my tax return.
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 5339