TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
engirl from
so easy
this was my first time doing my own taxes. As a busy college student, it was really hard to find the time and money to try and find the service to do my own taxes. The self-prepared version is a wonderful service for those that may not be able to afford to have expert review, but it is still easy to use for those of us in which it is a new process.
Date published: 2023-03-26
Rated 1 out of 5 by
joevalerio3 from
Deceptive Marketing Tactics
Horrible marketing tactics advertising a free service. Spent an hour doing everything only to find out i'd have to pay them $200 (which is the cost of a CPA). Didn't have time, so I paid it, but will never use them again and don't recommend them to anyone.
Date published: 2023-03-26
Rated 1 out of 5 by
Patrick12w34 from
The Cost is a total Scam 178 for filing only
WAY TO Much to pay for a online service will do it with accountant next time.
Date published: 2023-03-26
Rated 5 out of 5 by
AlST23 from
Excellent all around
Makes the experience painless. Essentially a flawless product
Date published: 2023-03-26
Rated 5 out of 5 by
null from
Turbo tax us okay
Its was a good way to file online. With the help of a tax expert.
Date published: 2023-03-26
Rated 4 out of 5 by
KatieZach2023 from
turbotax
user friendly, mostly not confusing, easy, comfortable
Date published: 2023-03-26
Rated 4 out of 5 by
TTABA from
Turbo Tax 2022
Overall a good product with logical progression. For the State returns there needs to be more clear language for military members and their spouse who are residents on a state, but stationed in another state.
Date published: 2023-03-26
Rated 3 out of 5 by
ChiChibean from
Decent, but not great
Doesn't handle foreign taxes well. Gives tons of error message after importing documents.
Date published: 2023-03-26
Rated 5 out of 5 by
Wilburthecutie from
Great Product
Easy, quick and accurate. Sure beats paying a service to prepare this for me.
Date published: 2023-03-26
Rated 5 out of 5 by
bpainter01 from
Everything was easy and straight-forward
I've been using TaxAct for years with no issues, but decided to give TurboTax a try. I won't go back to TaxAct. TurboTax improved my overall tax experience by lowering the stress and increasing the return. Well done!
All TurboTax® Offerings Reviews - Page 5337
Date published: 2023-03-26
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
engirl from
so easy
this was my first time doing my own taxes. As a busy college student, it was really hard to find the time and money to try and find the service to do my own taxes. The self-prepared version is a wonderful service for those that may not be able to afford to have expert review, but it is still easy to use for those of us in which it is a new process.
Date published: 2023-03-26
Rated 1 out of 5 by
joevalerio3 from
Deceptive Marketing Tactics
Horrible marketing tactics advertising a free service. Spent an hour doing everything only to find out i'd have to pay them $200 (which is the cost of a CPA). Didn't have time, so I paid it, but will never use them again and don't recommend them to anyone.
Date published: 2023-03-26
Rated 1 out of 5 by
Patrick12w34 from
The Cost is a total Scam 178 for filing only
WAY TO Much to pay for a online service will do it with accountant next time.
Date published: 2023-03-26
Rated 5 out of 5 by
AlST23 from
Excellent all around
Makes the experience painless. Essentially a flawless product
Date published: 2023-03-26
Rated 5 out of 5 by
null from
Turbo tax us okay
Its was a good way to file online. With the help of a tax expert.
Date published: 2023-03-26
Rated 4 out of 5 by
KatieZach2023 from
turbotax
user friendly, mostly not confusing, easy, comfortable
Date published: 2023-03-26
Rated 4 out of 5 by
TTABA from
Turbo Tax 2022
Overall a good product with logical progression. For the State returns there needs to be more clear language for military members and their spouse who are residents on a state, but stationed in another state.
Date published: 2023-03-26
Rated 3 out of 5 by
ChiChibean from
Decent, but not great
Doesn't handle foreign taxes well. Gives tons of error message after importing documents.
Date published: 2023-03-26
Rated 5 out of 5 by
Wilburthecutie from
Great Product
Easy, quick and accurate. Sure beats paying a service to prepare this for me.
Date published: 2023-03-26
Rated 5 out of 5 by
bpainter01 from
Everything was easy and straight-forward
I've been using TaxAct for years with no issues, but decided to give TurboTax a try. I won't go back to TaxAct. TurboTax improved my overall tax experience by lowering the stress and increasing the return. Well done!
All TurboTax® Offerings Reviews - Page 5337
Date published: 2023-03-26