TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from so easy this was my first time doing my own taxes. As a busy college student, it was really hard to find the time and money to try and find the service to do my own taxes. The self-prepared version is a wonderful service for those that may not be able to afford to have expert review, but it is still easy to use for those of us in which it is a new process.
Date published: 2023-03-26
Rated 1 out of 5 by from Deceptive Marketing Tactics Horrible marketing tactics advertising a free service. Spent an hour doing everything only to find out i'd have to pay them $200 (which is the cost of a CPA). Didn't have time, so I paid it, but will never use them again and don't recommend them to anyone.
Date published: 2023-03-26
Rated 1 out of 5 by from The Cost is a total Scam 178 for filing only WAY TO Much to pay for a online service will do it with accountant next time.
Date published: 2023-03-26
Rated 5 out of 5 by from Excellent all around Makes the experience painless. Essentially a flawless product
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo tax us okay Its was a good way to file online. With the help of a tax expert.
Date published: 2023-03-26
Rated 4 out of 5 by from turbotax user friendly, mostly not confusing, easy, comfortable
Date published: 2023-03-26
Rated 4 out of 5 by from Turbo Tax 2022 Overall a good product with logical progression. For the State returns there needs to be more clear language for military members and their spouse who are residents on a state, but stationed in another state.
Date published: 2023-03-26
Rated 3 out of 5 by from Decent, but not great Doesn't handle foreign taxes well. Gives tons of error message after importing documents.
Date published: 2023-03-26
Rated 5 out of 5 by from Great Product Easy, quick and accurate. Sure beats paying a service to prepare this for me.
Date published: 2023-03-26
Rated 5 out of 5 by from Everything was easy and straight-forward I've been using TaxAct for years with no issues, but decided to give TurboTax a try. I won't go back to TaxAct. TurboTax improved my overall tax experience by lowering the stress and increasing the return. Well done!
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 5337
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from so easy this was my first time doing my own taxes. As a busy college student, it was really hard to find the time and money to try and find the service to do my own taxes. The self-prepared version is a wonderful service for those that may not be able to afford to have expert review, but it is still easy to use for those of us in which it is a new process.
Date published: 2023-03-26
Rated 1 out of 5 by from Deceptive Marketing Tactics Horrible marketing tactics advertising a free service. Spent an hour doing everything only to find out i'd have to pay them $200 (which is the cost of a CPA). Didn't have time, so I paid it, but will never use them again and don't recommend them to anyone.
Date published: 2023-03-26
Rated 1 out of 5 by from The Cost is a total Scam 178 for filing only WAY TO Much to pay for a online service will do it with accountant next time.
Date published: 2023-03-26
Rated 5 out of 5 by from Excellent all around Makes the experience painless. Essentially a flawless product
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo tax us okay Its was a good way to file online. With the help of a tax expert.
Date published: 2023-03-26
Rated 4 out of 5 by from turbotax user friendly, mostly not confusing, easy, comfortable
Date published: 2023-03-26
Rated 4 out of 5 by from Turbo Tax 2022 Overall a good product with logical progression. For the State returns there needs to be more clear language for military members and their spouse who are residents on a state, but stationed in another state.
Date published: 2023-03-26
Rated 3 out of 5 by from Decent, but not great Doesn't handle foreign taxes well. Gives tons of error message after importing documents.
Date published: 2023-03-26
Rated 5 out of 5 by from Great Product Easy, quick and accurate. Sure beats paying a service to prepare this for me.
Date published: 2023-03-26
Rated 5 out of 5 by from Everything was easy and straight-forward I've been using TaxAct for years with no issues, but decided to give TurboTax a try. I won't go back to TaxAct. TurboTax improved my overall tax experience by lowering the stress and increasing the return. Well done!
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 5337