TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from too many sales pitches If you are going to raise prices on people, stop trying to sell them upgrades and other services so often
Date published: 2023-03-26
Rated 3 out of 5 by from Glad to get the taxes done... not the price Overall, Turbotax does a nice job with asking questions to ensure that the doc is filled out properly. There are some misses when it comes to filing K1 and some other forms. You have to go into the help section to find out where those areas are. I also do not appreciate having to pay a significantly high price to do my fed and state taxes without the help of a live person. I understand about profitability but Turbotax is about to price me out of using them. Also do not like the fact that there is no option to put in a discount code just before paying.
Date published: 2023-03-26
Rated 5 out of 5 by from Easy to use Everything went smoothly, it's easy too use, I recommend
Date published: 2023-03-26
Rated 5 out of 5 by from Took a while but I save some cash doing it myself! The program is very easy to use and the search function is great. There are educational topics on everything. I thought I might pay someone to do it this year, but decided not to and I save some money! I'm glad this product exists!
Date published: 2023-03-26
Rated 3 out of 5 by from Easy to use Turbo tax is easy to use and follow and doesn't take much time. However, they keep upping the price every year so getting a refund is pointless when such a huge amount goes to them.
Date published: 2023-03-26
Rated 3 out of 5 by from Great, but too expensive!!!! Quick and simple, my return was very simple, but too expensive
Date published: 2023-03-26
Rated 5 out of 5 by from turbo tax is awesome great service thank you turbo tax easy to use very accurate
Date published: 2023-03-26
Rated 4 out of 5 by from TT Premier Review TT Premier - used for filing my federal and state tax
Date published: 2023-03-26
Rated 5 out of 5 by from Awesome Easy to file tax returns even for first time filers
Date published: 2023-03-26
Rated 4 out of 5 by from TurboTax is effective, when it works. I was unable to e-file last year because the AGI from the previous year was not accepted. Yet, I e-filed with TurboTax both years.
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 5315
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from too many sales pitches If you are going to raise prices on people, stop trying to sell them upgrades and other services so often
Date published: 2023-03-26
Rated 3 out of 5 by from Glad to get the taxes done... not the price Overall, Turbotax does a nice job with asking questions to ensure that the doc is filled out properly. There are some misses when it comes to filing K1 and some other forms. You have to go into the help section to find out where those areas are. I also do not appreciate having to pay a significantly high price to do my fed and state taxes without the help of a live person. I understand about profitability but Turbotax is about to price me out of using them. Also do not like the fact that there is no option to put in a discount code just before paying.
Date published: 2023-03-26
Rated 5 out of 5 by from Easy to use Everything went smoothly, it's easy too use, I recommend
Date published: 2023-03-26
Rated 5 out of 5 by from Took a while but I save some cash doing it myself! The program is very easy to use and the search function is great. There are educational topics on everything. I thought I might pay someone to do it this year, but decided not to and I save some money! I'm glad this product exists!
Date published: 2023-03-26
Rated 3 out of 5 by from Easy to use Turbo tax is easy to use and follow and doesn't take much time. However, they keep upping the price every year so getting a refund is pointless when such a huge amount goes to them.
Date published: 2023-03-26
Rated 3 out of 5 by from Great, but too expensive!!!! Quick and simple, my return was very simple, but too expensive
Date published: 2023-03-26
Rated 5 out of 5 by from turbo tax is awesome great service thank you turbo tax easy to use very accurate
Date published: 2023-03-26
Rated 4 out of 5 by from TT Premier Review TT Premier - used for filing my federal and state tax
Date published: 2023-03-26
Rated 5 out of 5 by from Awesome Easy to file tax returns even for first time filers
Date published: 2023-03-26
Rated 4 out of 5 by from TurboTax is effective, when it works. I was unable to e-file last year because the AGI from the previous year was not accepted. Yet, I e-filed with TurboTax both years.
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 5315