TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 2 out of 5 by from Fees getting out of control I have been using turbo tax for years and never had to deal with being “upgraded” to higher levels to file my returns. Nothing has changed in my financial filing over the years yet they now deemed I need to be upgraded.
Date published: 2023-03-26
Rated 5 out of 5 by from TurboTax is Simply the Best! I've been using TurboTax for over a decade. It's simply the best tax software available. It's user-friendly and allows you to pick and choose what you enter and how you enter it. It does all the calculations and guarantees the result. And all in the convenience of your own home.
Date published: 2023-03-26
Rated 5 out of 5 by from TURBO TAX MAKES IT EASY EASY PROCESS. when i had questions the pop up help screen was easy to understand and helped with the timeliness of the process
Date published: 2023-03-26
Rated 5 out of 5 by from Easy to use if one knows what they are doing Had to call on an issued, got best assistance and problem was solved.
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo Tax is super easy to use If you can read and follow simple instructions, you can file your own taxes. Super easy and fast.
Date published: 2023-03-26
Rated 5 out of 5 by from so much better than free filing I used the IRS free file recommended companies last year and it was so awful and cost me so much more. This was a breeze.
Date published: 2023-03-26
Rated 5 out of 5 by from Makes Life Easier Thank you Turbo tax, for making another year of my life easier. Can't imagine the world without TurboTax!!
Date published: 2023-03-26
Rated 2 out of 5 by from confusing for retirement pensions product is confusing in entering data for pension forms 1099r 1099rrb and state pension types also pricing is too high
Date published: 2023-03-26
Rated 4 out of 5 by from Easy to use We had difficulty with the business miles but otherwise ok
Date published: 2023-03-26
Rated 4 out of 5 by from Turbo is Useful Turbo needs to lower filing price and make things easier for Self-Employed filers,
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 5310
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Fees getting out of control I have been using turbo tax for years and never had to deal with being “upgraded” to higher levels to file my returns. Nothing has changed in my financial filing over the years yet they now deemed I need to be upgraded.
Date published: 2023-03-26
Rated 5 out of 5 by from TurboTax is Simply the Best! I've been using TurboTax for over a decade. It's simply the best tax software available. It's user-friendly and allows you to pick and choose what you enter and how you enter it. It does all the calculations and guarantees the result. And all in the convenience of your own home.
Date published: 2023-03-26
Rated 5 out of 5 by from TURBO TAX MAKES IT EASY EASY PROCESS. when i had questions the pop up help screen was easy to understand and helped with the timeliness of the process
Date published: 2023-03-26
Rated 5 out of 5 by from Easy to use if one knows what they are doing Had to call on an issued, got best assistance and problem was solved.
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo Tax is super easy to use If you can read and follow simple instructions, you can file your own taxes. Super easy and fast.
Date published: 2023-03-26
Rated 5 out of 5 by from so much better than free filing I used the IRS free file recommended companies last year and it was so awful and cost me so much more. This was a breeze.
Date published: 2023-03-26
Rated 5 out of 5 by from Makes Life Easier Thank you Turbo tax, for making another year of my life easier. Can't imagine the world without TurboTax!!
Date published: 2023-03-26
Rated 2 out of 5 by from confusing for retirement pensions product is confusing in entering data for pension forms 1099r 1099rrb and state pension types also pricing is too high
Date published: 2023-03-26
Rated 4 out of 5 by from Easy to use We had difficulty with the business miles but otherwise ok
Date published: 2023-03-26
Rated 4 out of 5 by from Turbo is Useful Turbo needs to lower filing price and make things easier for Self-Employed filers,
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 5310