TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo Tax Easy to use for a novice or expert. Guidance along the way, prompts are fantastic
Date published: 2023-03-26
Rated 5 out of 5 by from Very easy Very easy to navigate for a simple tax return I missed the W-2 picture part in the beginning but quickly found it and straightened it out overall very easy
Date published: 2023-03-26
Rated 5 out of 5 by from Way to go Turbo! This is my third year in a row using Turbo tax, the step by step process is great and easy to understand!
Date published: 2023-03-26
Rated 2 out of 5 by from Paid for phone upgrade for wrong advice Turbotax continues to be the best software to use, especially as you go year over year and it keeps info. This year I had a question about if we'd be better off filing separately due to atypical tax situation. The very nice tax expert ran a scenario for me and said we'd be better of separately. Well after entering it all into the system separately this proved wrong and we had to go back and do jointly. Lot's of wasted effort and now an extra charge for the upgraded product which sent me down this wrong path.
Date published: 2023-03-26
Rated 5 out of 5 by from The go to self tax doer Every year taxes could be annoying UNLESS you use turbotax. Easy, fast, and straight to the point.
Date published: 2023-03-26
Rated 5 out of 5 by from Easy to use Was very easy to use helpful all the way from start to finish
Date published: 2023-03-26
Rated 3 out of 5 by from Couldn't go back to basic I've used turbo tax for many years. Last year I upgraded to premium because of some stocks I invested in. I had none of those extras on my taxes this year, but I couldn't go back to the basic version, or at least something a bit cheaper. Every company needs to make their money, so I get paying, but having to put in the most basic information; $120 felt a bit too steep. Still the easier option.
Date published: 2023-03-26
Rated 5 out of 5 by from Easy to use This is my eighth year using TurboTax and it seems to get easier every year.
Date published: 2023-03-26
Rated 5 out of 5 by from Easy to Use, Accurate Filing I've used Turbo Tax for many, many years. Never had any problem. Easy to Use, Convenient.
Date published: 2023-03-26
Rated 5 out of 5 by from Easy to use This tax application is easy to use. This is my seventh year. Thanks
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 5304
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Easy to use for a novice or expert. Guidance along the way, prompts are fantastic
Date published: 2023-03-26
Rated 5 out of 5 by from Very easy Very easy to navigate for a simple tax return I missed the W-2 picture part in the beginning but quickly found it and straightened it out overall very easy
Date published: 2023-03-26
Rated 5 out of 5 by from Way to go Turbo! This is my third year in a row using Turbo tax, the step by step process is great and easy to understand!
Date published: 2023-03-26
Rated 2 out of 5 by from Paid for phone upgrade for wrong advice Turbotax continues to be the best software to use, especially as you go year over year and it keeps info. This year I had a question about if we'd be better off filing separately due to atypical tax situation. The very nice tax expert ran a scenario for me and said we'd be better of separately. Well after entering it all into the system separately this proved wrong and we had to go back and do jointly. Lot's of wasted effort and now an extra charge for the upgraded product which sent me down this wrong path.
Date published: 2023-03-26
Rated 5 out of 5 by from The go to self tax doer Every year taxes could be annoying UNLESS you use turbotax. Easy, fast, and straight to the point.
Date published: 2023-03-26
Rated 5 out of 5 by from Easy to use Was very easy to use helpful all the way from start to finish
Date published: 2023-03-26
Rated 3 out of 5 by from Couldn't go back to basic I've used turbo tax for many years. Last year I upgraded to premium because of some stocks I invested in. I had none of those extras on my taxes this year, but I couldn't go back to the basic version, or at least something a bit cheaper. Every company needs to make their money, so I get paying, but having to put in the most basic information; $120 felt a bit too steep. Still the easier option.
Date published: 2023-03-26
Rated 5 out of 5 by from Easy to use This is my eighth year using TurboTax and it seems to get easier every year.
Date published: 2023-03-26
Rated 5 out of 5 by from Easy to Use, Accurate Filing I've used Turbo Tax for many, many years. Never had any problem. Easy to Use, Convenient.
Date published: 2023-03-26
Rated 5 out of 5 by from Easy to use This tax application is easy to use. This is my seventh year. Thanks
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 5304