TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Easy and Friendly Using the portal is very easy and friendly. For a first time user and first time filing, I was terrified on NOT knowing HOW to file my tax return. BUT came along Turbo Tax. Now I can do my taxes with confidence.
Date published: 2023-03-31
Rated 1 out of 5 by from I didn't get to file for free and nothing changed. TurboTax is known for free filing and I've been using it for a while now and this time it charged me even though I made the lowest income ever in my time working.
Date published: 2023-03-31
Rated 5 out of 5 by from Excellent tool Easy and fast, the system knows most of my stuff, I feel we are good friends already
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo Tax is user friendly and fairly quick I've used Turbo Tax for the past few years and it has been very helpful and cost effective.
Date published: 2023-03-31
Rated 4 out of 5 by from Turbotax is good, but with some glitches The problems came in the end when paying for state tax filing. The system froze for several minutes. I restarted; then legitimate credit cards were not accepted. My address was corrected and the corrected version was "unverifiable". Even in this review I cannot not enter a nickname because "...already used".
Date published: 2023-03-31
Rated 3 out of 5 by from Eh Did ok........................................................
Date published: 2023-03-31
Rated 2 out of 5 by from 1031 Exchange Was Complicated This is my first time doing a 1031 Exchange and the process was not easy. It kept trying to show the sell of my rental as income and took me forever to get it corrected. Plus it seems that the cost of using Turbo Tax is increasing.
Date published: 2023-03-31
Rated 2 out of 5 by from Too many hoops to jump through I find it slow with too much emphasis on exceptional conditions. Also can't you import 1095 ACA data?
Date published: 2023-03-31
Rated 5 out of 5 by from Awesomeness totally fast Fast and easy as usual! A must do for every year? Five stars.
Date published: 2023-03-31
Rated 4 out of 5 by from Super Helpful... but sneaky Overall, this was pretty easy and I wasn't going to do any other way. However, it was originally advertised for free tax filing, but as you go along they find things you have to pay for and I ended up spending about $250 just for their services. Of course I'm going to pay anyways because I certainly don't how to do my taxes.
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 5300
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy and Friendly Using the portal is very easy and friendly. For a first time user and first time filing, I was terrified on NOT knowing HOW to file my tax return. BUT came along Turbo Tax. Now I can do my taxes with confidence.
Date published: 2023-03-31
Rated 1 out of 5 by from I didn't get to file for free and nothing changed. TurboTax is known for free filing and I've been using it for a while now and this time it charged me even though I made the lowest income ever in my time working.
Date published: 2023-03-31
Rated 5 out of 5 by from Excellent tool Easy and fast, the system knows most of my stuff, I feel we are good friends already
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo Tax is user friendly and fairly quick I've used Turbo Tax for the past few years and it has been very helpful and cost effective.
Date published: 2023-03-31
Rated 4 out of 5 by from Turbotax is good, but with some glitches The problems came in the end when paying for state tax filing. The system froze for several minutes. I restarted; then legitimate credit cards were not accepted. My address was corrected and the corrected version was "unverifiable". Even in this review I cannot not enter a nickname because "...already used".
Date published: 2023-03-31
Rated 3 out of 5 by from Eh Did ok........................................................
Date published: 2023-03-31
Rated 2 out of 5 by from 1031 Exchange Was Complicated This is my first time doing a 1031 Exchange and the process was not easy. It kept trying to show the sell of my rental as income and took me forever to get it corrected. Plus it seems that the cost of using Turbo Tax is increasing.
Date published: 2023-03-31
Rated 2 out of 5 by from Too many hoops to jump through I find it slow with too much emphasis on exceptional conditions. Also can't you import 1095 ACA data?
Date published: 2023-03-31
Rated 5 out of 5 by from Awesomeness totally fast Fast and easy as usual! A must do for every year? Five stars.
Date published: 2023-03-31
Rated 4 out of 5 by from Super Helpful... but sneaky Overall, this was pretty easy and I wasn't going to do any other way. However, it was originally advertised for free tax filing, but as you go along they find things you have to pay for and I ended up spending about $250 just for their services. Of course I'm going to pay anyways because I certainly don't how to do my taxes.
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 5300