TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from Was not a great experience this year Turbo tax kept losing connection to their servers. Especially when attempting to pay for e-filing. Took an extra two hours to do taxes this year.
Date published: 2023-03-26
Rated 5 out of 5 by from Very Easy and Friendly to Use Filing process was very simple and straightforward while also being informative and helpful. Very easy to understand for someone who is relatively new to tax filing.
Date published: 2023-03-26
Rated 2 out of 5 by from turbotax scammmm So much for turbotax being free, they make you get the deluxe version if you have to file for child care credits
Date published: 2023-03-26
Rated 3 out of 5 by from Average The program works very well. Charging $45 for a second state program when the original program costs about $65 is rather ridiculous. I may review other options for next year.
Date published: 2023-03-26
Rated 5 out of 5 by from easy to use, affordable and easy to use. Very self explanatory!
Date published: 2023-03-26
Rated 5 out of 5 by from EASY TO USE This is my 8th year using Turbo Tax, and I wouldn't use any other service!
Date published: 2023-03-26
Rated 4 out of 5 by from Very easy to use, and helpful tips. I appreciate how simple it is to use. And the help is easy to understand. Thank you.
Date published: 2023-03-26
Rated 3 out of 5 by from Turbo tax not the most helpful I had an IP PIN and have had one every year, but Turbo tax let me submit all my taxes; get them rejected; and then still not take me to the place to put in the pin. Same for some other things . . . it feels like the software is getting less useful instead of learning from previous years.
Date published: 2023-03-26
Rated 5 out of 5 by from Love turbotax I talked to a live representative, and the experience was very successful. Very friendly staff, and fixed my issue immediately...thank you
Date published: 2023-03-26
Rated 5 out of 5 by from Awesome Awesome Awe someA wes omeA weso meAwesomeAwesomeAwes ome
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 5300
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Was not a great experience this year Turbo tax kept losing connection to their servers. Especially when attempting to pay for e-filing. Took an extra two hours to do taxes this year.
Date published: 2023-03-26
Rated 5 out of 5 by from Very Easy and Friendly to Use Filing process was very simple and straightforward while also being informative and helpful. Very easy to understand for someone who is relatively new to tax filing.
Date published: 2023-03-26
Rated 2 out of 5 by from turbotax scammmm So much for turbotax being free, they make you get the deluxe version if you have to file for child care credits
Date published: 2023-03-26
Rated 3 out of 5 by from Average The program works very well. Charging $45 for a second state program when the original program costs about $65 is rather ridiculous. I may review other options for next year.
Date published: 2023-03-26
Rated 5 out of 5 by from easy to use, affordable and easy to use. Very self explanatory!
Date published: 2023-03-26
Rated 5 out of 5 by from EASY TO USE This is my 8th year using Turbo Tax, and I wouldn't use any other service!
Date published: 2023-03-26
Rated 4 out of 5 by from Very easy to use, and helpful tips. I appreciate how simple it is to use. And the help is easy to understand. Thank you.
Date published: 2023-03-26
Rated 3 out of 5 by from Turbo tax not the most helpful I had an IP PIN and have had one every year, but Turbo tax let me submit all my taxes; get them rejected; and then still not take me to the place to put in the pin. Same for some other things . . . it feels like the software is getting less useful instead of learning from previous years.
Date published: 2023-03-26
Rated 5 out of 5 by from Love turbotax I talked to a live representative, and the experience was very successful. Very friendly staff, and fixed my issue immediately...thank you
Date published: 2023-03-26
Rated 5 out of 5 by from Awesome Awesome Awe someA wes omeA weso meAwesomeAwesomeAwes ome
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 5300