TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Quick Painless and Resourcful Simple fast, resourceful and most of all PAINLESS TurboTax is all we use for the past 4 years
Date published: 2023-03-30
Rated 5 out of 5 by from Thank You Turbo Tax! Really great user-friendly help! Thank you for all the categorized help to sort out all my business expenses
Date published: 2023-03-30
Rated 5 out of 5 by from great help fast and easy to understand everything was very informal
Date published: 2023-03-30
Rated 4 out of 5 by from 2022 Income Tax Returns Overall, pretty good - nice to have reference information with just a "click"
Date published: 2023-03-30
Rated 5 out of 5 by from TurboTax does it all every year i think my taxes will get too complex for Turbotax. investing and writing options contracts. covered. took zero extra time. standing up a rental property. involved but covered. standing up a side business. covered - and walked me through EVERYTHING. It takes a good bit of time but i guarantee i would spend way more time and more money having to explain everything to a tax adviser. Add the audit protection and sleep soundly until its time to do this again next year!
Date published: 2023-03-30
Rated 2 out of 5 by from We need Turbotax Business for MAC! We need turbotax business for MAC. I can't believe we are still waiting for this.
Date published: 2023-03-30
Rated 1 out of 5 by from Easily takes your money I have been using TurboTax for 15 years. It has always been an easy to use product. They always advertise free e-file. I even paid at $80 for my software at the store. Yet... i still get charged for state e-file.
Date published: 2023-03-30
Rated 5 out of 5 by from Turbo Tax is Great and Easy It is easy when I got stuck it was easy to get a live expert on phone to walk me threw the problems
Date published: 2023-03-30
Rated 4 out of 5 by from it works better than other tax systems I've used it's easy to use, and it asks the right questions.
Date published: 2023-03-30
Rated 1 out of 5 by from A waste of money There is very little that this service can actually do for free. They don't give you any information they just ask you questions that aren't very helpful. Every few steps they try to upsell you in a way that makes it seem like you must pay to continue. Most of the steps could be done by myself for free. I paid $170+ this year because I had investment dividends. This just feels like robbery. My dividends were like $50. The extra to file the tax was $70 I think. Just ridiculous! I hope to never give them another penny. I feel used and lied to.
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 5286
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Quick Painless and Resourcful Simple fast, resourceful and most of all PAINLESS TurboTax is all we use for the past 4 years
Date published: 2023-03-30
Rated 5 out of 5 by from Thank You Turbo Tax! Really great user-friendly help! Thank you for all the categorized help to sort out all my business expenses
Date published: 2023-03-30
Rated 5 out of 5 by from great help fast and easy to understand everything was very informal
Date published: 2023-03-30
Rated 4 out of 5 by from 2022 Income Tax Returns Overall, pretty good - nice to have reference information with just a "click"
Date published: 2023-03-30
Rated 5 out of 5 by from TurboTax does it all every year i think my taxes will get too complex for Turbotax. investing and writing options contracts. covered. took zero extra time. standing up a rental property. involved but covered. standing up a side business. covered - and walked me through EVERYTHING. It takes a good bit of time but i guarantee i would spend way more time and more money having to explain everything to a tax adviser. Add the audit protection and sleep soundly until its time to do this again next year!
Date published: 2023-03-30
Rated 2 out of 5 by from We need Turbotax Business for MAC! We need turbotax business for MAC. I can't believe we are still waiting for this.
Date published: 2023-03-30
Rated 1 out of 5 by from Easily takes your money I have been using TurboTax for 15 years. It has always been an easy to use product. They always advertise free e-file. I even paid at $80 for my software at the store. Yet... i still get charged for state e-file.
Date published: 2023-03-30
Rated 5 out of 5 by from Turbo Tax is Great and Easy It is easy when I got stuck it was easy to get a live expert on phone to walk me threw the problems
Date published: 2023-03-30
Rated 4 out of 5 by from it works better than other tax systems I've used it's easy to use, and it asks the right questions.
Date published: 2023-03-30
Rated 1 out of 5 by from A waste of money There is very little that this service can actually do for free. They don't give you any information they just ask you questions that aren't very helpful. Every few steps they try to upsell you in a way that makes it seem like you must pay to continue. Most of the steps could be done by myself for free. I paid $170+ this year because I had investment dividends. This just feels like robbery. My dividends were like $50. The extra to file the tax was $70 I think. Just ridiculous! I hope to never give them another penny. I feel used and lied to.
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 5286