TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Good service Proper support to complete every step.of the process.
Date published: 2023-03-27
Rated 5 out of 5 by from Great product Easy to use and navigate. Lets me be in charge of my return.
Date published: 2023-03-27
Rated 4 out of 5 by from Turbo tax is awesome Great step by step procedure, gives you maximum refund
Date published: 2023-03-27
Rated 2 out of 5 by from TurboTax has developed several problems I was unable to use TurboTax to file my state return because much of the information supposedly transferred from my federal return was wildly inaccurate. The amount of taxable interest from U.S. government obligations on my state return was $6,400 more than reported on my federal return. And TurboTax would let me change it. TurboTax also failed to transfer any of the estimated payments that I made for state taxes, even though the amounts were included in the "total estimated taxes" listed on my federal summary. When I tried to get help for these problems, I received generic responses that didn't address the problems.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax is UBER Awesome! Super Easy for someone living the single and lame life.
Date published: 2023-03-27
Rated 5 out of 5 by from It was fast and easy, with no stress at all I do not know why I didn't use this service before. Turbo Tax make this process easy and with no stress. They did help to get some money back. This is the 1st time I get some money back.
Date published: 2023-03-27
Rated 4 out of 5 by from Overall Good (Takes Time!) My overall exepience was good. It takes longer than you think, even though I did not have much to fill out. The cost, for me, was not worth it to pay someone to do it. I like that it keeps all my information, and I loved how I could scan a QR code with my phone to snap a photo!
Date published: 2023-03-27
Rated 1 out of 5 by from Trash So many glitches in the software. Had so many errors that I could not complete all of my state returns and have to finish things elsewhere. Won't be using TurboTax anymore.
Date published: 2023-03-27
Rated 5 out of 5 by from FRIENDLY SYSTEM IN GENERAL WAS A GOOD EXPERIENCE. SINCE FOR THE FIRST TIME WE PAID NY STATE TAXES FOR "ADDITIONAL INCOME TAXED BY NY" (S125 ) I STILL DON'T UNDERSTAND WHY THIS INSURANCE MY WIFE PAID WAS TAXED
Date published: 2023-03-27
Rated 5 out of 5 by from awesome went well as usual. been using Turbo Tax for 20+ years
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 5283
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Good service Proper support to complete every step.of the process.
Date published: 2023-03-27
Rated 5 out of 5 by from Great product Easy to use and navigate. Lets me be in charge of my return.
Date published: 2023-03-27
Rated 4 out of 5 by from Turbo tax is awesome Great step by step procedure, gives you maximum refund
Date published: 2023-03-27
Rated 2 out of 5 by from TurboTax has developed several problems I was unable to use TurboTax to file my state return because much of the information supposedly transferred from my federal return was wildly inaccurate. The amount of taxable interest from U.S. government obligations on my state return was $6,400 more than reported on my federal return. And TurboTax would let me change it. TurboTax also failed to transfer any of the estimated payments that I made for state taxes, even though the amounts were included in the "total estimated taxes" listed on my federal summary. When I tried to get help for these problems, I received generic responses that didn't address the problems.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax is UBER Awesome! Super Easy for someone living the single and lame life.
Date published: 2023-03-27
Rated 5 out of 5 by from It was fast and easy, with no stress at all I do not know why I didn't use this service before. Turbo Tax make this process easy and with no stress. They did help to get some money back. This is the 1st time I get some money back.
Date published: 2023-03-27
Rated 4 out of 5 by from Overall Good (Takes Time!) My overall exepience was good. It takes longer than you think, even though I did not have much to fill out. The cost, for me, was not worth it to pay someone to do it. I like that it keeps all my information, and I loved how I could scan a QR code with my phone to snap a photo!
Date published: 2023-03-27
Rated 1 out of 5 by from Trash So many glitches in the software. Had so many errors that I could not complete all of my state returns and have to finish things elsewhere. Won't be using TurboTax anymore.
Date published: 2023-03-27
Rated 5 out of 5 by from FRIENDLY SYSTEM IN GENERAL WAS A GOOD EXPERIENCE. SINCE FOR THE FIRST TIME WE PAID NY STATE TAXES FOR "ADDITIONAL INCOME TAXED BY NY" (S125 ) I STILL DON'T UNDERSTAND WHY THIS INSURANCE MY WIFE PAID WAS TAXED
Date published: 2023-03-27
Rated 5 out of 5 by from awesome went well as usual. been using Turbo Tax for 20+ years
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 5283