TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
IndiraM from
Good service
Proper support to complete every step.of the process.
Date published: 2023-03-27
Rated 5 out of 5 by
MauiMan18 from
Great product
Easy to use and navigate. Lets me be in charge of my return.
Date published: 2023-03-27
Rated 4 out of 5 by
TonySeb from
Turbo tax is awesome
Great step by step procedure, gives you maximum refund
Date published: 2023-03-27
Rated 2 out of 5 by
Kit2022 from
TurboTax has developed several problems
I was unable to use TurboTax to file my state return because much of the information supposedly transferred from my federal return was wildly inaccurate. The amount of taxable interest from U.S. government obligations on my state return was $6,400 more than reported on my federal return. And TurboTax would let me change it. TurboTax also failed to transfer any of the estimated payments that I made for state taxes, even though the amounts were included in the "total estimated taxes" listed on my federal summary. When I tried to get help for these problems, I received generic responses that didn't address the problems.
Date published: 2023-03-27
Rated 5 out of 5 by
GreyCee2311 from
Turbo Tax is UBER Awesome!
Super Easy for someone living the single and lame life.
Date published: 2023-03-27
Rated 5 out of 5 by
CNN2023 from
It was fast and easy, with no stress at all
I do not know why I didn't use this service before. Turbo Tax make this process easy and with no stress. They did help to get some money back. This is the 1st time I get some money back.
Date published: 2023-03-27
Rated 4 out of 5 by
Hctidos from
Overall Good (Takes Time!)
My overall exepience was good. It takes longer than you think, even though I did not have much to fill out. The cost, for me, was not worth it to pay someone to do it. I like that it keeps all my information, and I loved how I could scan a QR code with my phone to snap a photo!
Date published: 2023-03-27
Rated 1 out of 5 by
jburris96 from
Trash
So many glitches in the software. Had so many errors that I could not complete all of my state returns and have to finish things elsewhere. Won't be using TurboTax anymore.
Date published: 2023-03-27
Rated 5 out of 5 by
Charlie 151 from
FRIENDLY SYSTEM
IN GENERAL WAS A GOOD EXPERIENCE. SINCE FOR THE FIRST TIME WE PAID NY STATE TAXES FOR "ADDITIONAL INCOME TAXED BY NY" (S125 ) I STILL DON'T UNDERSTAND WHY THIS INSURANCE MY WIFE PAID WAS TAXED
Date published: 2023-03-27
Rated 5 out of 5 by
randythatsme from
awesome
went well as usual. been using Turbo Tax for 20+ years
All TurboTax® Offerings Reviews - Page 5283
Date published: 2023-03-27
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
IndiraM from
Good service
Proper support to complete every step.of the process.
Date published: 2023-03-27
Rated 5 out of 5 by
MauiMan18 from
Great product
Easy to use and navigate. Lets me be in charge of my return.
Date published: 2023-03-27
Rated 4 out of 5 by
TonySeb from
Turbo tax is awesome
Great step by step procedure, gives you maximum refund
Date published: 2023-03-27
Rated 2 out of 5 by
Kit2022 from
TurboTax has developed several problems
I was unable to use TurboTax to file my state return because much of the information supposedly transferred from my federal return was wildly inaccurate. The amount of taxable interest from U.S. government obligations on my state return was $6,400 more than reported on my federal return. And TurboTax would let me change it. TurboTax also failed to transfer any of the estimated payments that I made for state taxes, even though the amounts were included in the "total estimated taxes" listed on my federal summary. When I tried to get help for these problems, I received generic responses that didn't address the problems.
Date published: 2023-03-27
Rated 5 out of 5 by
GreyCee2311 from
Turbo Tax is UBER Awesome!
Super Easy for someone living the single and lame life.
Date published: 2023-03-27
Rated 5 out of 5 by
CNN2023 from
It was fast and easy, with no stress at all
I do not know why I didn't use this service before. Turbo Tax make this process easy and with no stress. They did help to get some money back. This is the 1st time I get some money back.
Date published: 2023-03-27
Rated 4 out of 5 by
Hctidos from
Overall Good (Takes Time!)
My overall exepience was good. It takes longer than you think, even though I did not have much to fill out. The cost, for me, was not worth it to pay someone to do it. I like that it keeps all my information, and I loved how I could scan a QR code with my phone to snap a photo!
Date published: 2023-03-27
Rated 1 out of 5 by
jburris96 from
Trash
So many glitches in the software. Had so many errors that I could not complete all of my state returns and have to finish things elsewhere. Won't be using TurboTax anymore.
Date published: 2023-03-27
Rated 5 out of 5 by
Charlie 151 from
FRIENDLY SYSTEM
IN GENERAL WAS A GOOD EXPERIENCE. SINCE FOR THE FIRST TIME WE PAID NY STATE TAXES FOR "ADDITIONAL INCOME TAXED BY NY" (S125 ) I STILL DON'T UNDERSTAND WHY THIS INSURANCE MY WIFE PAID WAS TAXED
Date published: 2023-03-27
Rated 5 out of 5 by
randythatsme from
awesome
went well as usual. been using Turbo Tax for 20+ years
All TurboTax® Offerings Reviews - Page 5283
Date published: 2023-03-27