TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from great i had questions they answered them efficiently. Reliable
Date published: 2023-03-27
Rated 1 out of 5 by from has turned into the worst tax tool out there All they care about is upselling. I couldn't get through the windows without some charge being added. Absolutely ridiculous!
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo tax is awesome Fast and so super easy and FREEE!! They are the greatest in the whole world ever , rave , rave rave , rave so happy happy happy!!
Date published: 2023-03-27
Rated 3 out of 5 by from Not happy this year. had to file a amendment. Every year it has me review the same forms. i always file a PFD i am an Alaska resident. This year it didn't ask me to review the same forms i file every year.
Date published: 2023-03-27
Rated 5 out of 5 by from The only tax software I have used for over 30 yrs. I first used Turbo Tax over 30 years ago in Dayton, Ohio. I purchased the professional version because I had a small tax prep business with about 150 customers. In 1998 I received a job transfer to Orlando, Florida and I left the tax business to a friend in Ohio. I continued to use Turbo Tax but on a smaller scale for family and friends and I still do today. I use Turbo Tax Home & Business because I have never had a client, family member or friend audited or questioned by the IRS during these past 30 years. The program is so very user friendly and leads you completely through the process for any type of return and customer service is quick, easy and knowledgeable. Even the most detailed forms are easy to complete and the calculations are always correct, from dependents to depreciation. The transfer of information from year to year is so time saving and eliminates input errors. I love this tax program and would not ever think of trying another product.
Date published: 2023-03-27
Rated 5 out of 5 by from Confident filing every year Taxes seem more complex each yea but I have confidence that TurboTax has all my bases covered.
Date published: 2023-03-27
Rated 5 out of 5 by from LOVE TT EASY to use for my simple taxes! Would recommend to anyone!!
Date published: 2023-03-27
Rated 5 out of 5 by from First Time, Worked Great Easy for a college student to learn how to do their own taxes! they walk you through each step
Date published: 2023-03-27
Rated 1 out of 5 by from Had to pay premium Had to pay for services even though I didn't request to. Was unable to change this and I am upset to pay along with the taxes that I do owe. Would appreciate being able to change what I pay for at the very end.
Date published: 2023-03-27
Rated 1 out of 5 by from Costs a lot for people with simple taxes Costs too much, doesn't save me anything. It used to cost a lot less.
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 5282
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from great i had questions they answered them efficiently. Reliable
Date published: 2023-03-27
Rated 1 out of 5 by from has turned into the worst tax tool out there All they care about is upselling. I couldn't get through the windows without some charge being added. Absolutely ridiculous!
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo tax is awesome Fast and so super easy and FREEE!! They are the greatest in the whole world ever , rave , rave rave , rave so happy happy happy!!
Date published: 2023-03-27
Rated 3 out of 5 by from Not happy this year. had to file a amendment. Every year it has me review the same forms. i always file a PFD i am an Alaska resident. This year it didn't ask me to review the same forms i file every year.
Date published: 2023-03-27
Rated 5 out of 5 by from The only tax software I have used for over 30 yrs. I first used Turbo Tax over 30 years ago in Dayton, Ohio. I purchased the professional version because I had a small tax prep business with about 150 customers. In 1998 I received a job transfer to Orlando, Florida and I left the tax business to a friend in Ohio. I continued to use Turbo Tax but on a smaller scale for family and friends and I still do today. I use Turbo Tax Home & Business because I have never had a client, family member or friend audited or questioned by the IRS during these past 30 years. The program is so very user friendly and leads you completely through the process for any type of return and customer service is quick, easy and knowledgeable. Even the most detailed forms are easy to complete and the calculations are always correct, from dependents to depreciation. The transfer of information from year to year is so time saving and eliminates input errors. I love this tax program and would not ever think of trying another product.
Date published: 2023-03-27
Rated 5 out of 5 by from Confident filing every year Taxes seem more complex each yea but I have confidence that TurboTax has all my bases covered.
Date published: 2023-03-27
Rated 5 out of 5 by from LOVE TT EASY to use for my simple taxes! Would recommend to anyone!!
Date published: 2023-03-27
Rated 5 out of 5 by from First Time, Worked Great Easy for a college student to learn how to do their own taxes! they walk you through each step
Date published: 2023-03-27
Rated 1 out of 5 by from Had to pay premium Had to pay for services even though I didn't request to. Was unable to change this and I am upset to pay along with the taxes that I do owe. Would appreciate being able to change what I pay for at the very end.
Date published: 2023-03-27
Rated 1 out of 5 by from Costs a lot for people with simple taxes Costs too much, doesn't save me anything. It used to cost a lot less.
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 5282