TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from TurboTax is great Very easy to file with TurboTax. Step by step guidance is great.
Date published: 2023-03-31
Rated 5 out of 5 by from Great Tax Tool I have used Turbo Tax for many years, and although, taxes are a pain int the neck, Turbo Tax has made it easier for me, and I'm sure, many others, to complete my taxes accurately and completely.
Date published: 2023-03-31
Rated 5 out of 5 by from Love TurboTax I have been using it since active duty and have continued to use it since retiring from military. I love the flexibility and ease of being able to do taxes no matter where I'm located. Plus have the option to chat with tax experts.
Date published: 2023-03-31
Rated 4 out of 5 by from Turbo Tax Sometimes I still get a little confused, but not so much as when I first used this !
Date published: 2023-03-31
Rated 3 out of 5 by from TT can be annoying Constantly asking for information every time I start it up. Annoying updates every time I start it up. Help is seldom helpful.
Date published: 2023-03-31
Rated 2 out of 5 by from Tricked by Turbo/Tax this year 1) I was REQUIRED to upgrade to the Premium version or else I could NOT file my mother's taxes, even though I did my taxes with Deluxe and our circumstances are similar 2) I was offered a Service Code for my 'inconvenience', yet the code was not accepted at checkout! 3) I bought the turbo/tax deluxe which should have given me the ability to file 5 Federal taxes, but it would not accept my Product License 1st time in 30 years of using TurboTax that I had so many issues!! NOT HAPPY
Date published: 2023-03-31
Rated 5 out of 5 by from TurboTax is the way to go! Was always intimidated to attempt filing on my own, finally took the leap with the help of TurboTax this year. So easy and intuitive. The callback service was almost immediate. Such a surprise and relief. You've gained a customer for life.
Date published: 2023-03-31
Rated 5 out of 5 by from TurboTax is just great! A lot of improvements over the years has made it really friendly. Keep making it really easy to use!
Date published: 2023-03-31
Rated 2 out of 5 by from Troublesome Turbotax I had several errors show up when I was trying to complete the pre-submission review, and then my returns were rejected aparently because the AGI on my 2021 return did not match the number I submitted with TurboTax to verify my identify. I set up an account on ID.me (what a hassle) as suggested by TurboTax and determined that they have not yet processed my 2021 return. So, I found in a different location in Turbotax suggesting that I enter "zero" as my 2021 AGI if the IRS has not yet processed my claim.
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo Tax my only Tax prepared for 20 years Turbo Tax has made preparing and filing my taxes easy and simple for the last 20 years. I have used Turbo Tax for both personal & business filings without worry. Life has been less stressful in April!
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 5273
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is great Very easy to file with TurboTax. Step by step guidance is great.
Date published: 2023-03-31
Rated 5 out of 5 by from Great Tax Tool I have used Turbo Tax for many years, and although, taxes are a pain int the neck, Turbo Tax has made it easier for me, and I'm sure, many others, to complete my taxes accurately and completely.
Date published: 2023-03-31
Rated 5 out of 5 by from Love TurboTax I have been using it since active duty and have continued to use it since retiring from military. I love the flexibility and ease of being able to do taxes no matter where I'm located. Plus have the option to chat with tax experts.
Date published: 2023-03-31
Rated 4 out of 5 by from Turbo Tax Sometimes I still get a little confused, but not so much as when I first used this !
Date published: 2023-03-31
Rated 3 out of 5 by from TT can be annoying Constantly asking for information every time I start it up. Annoying updates every time I start it up. Help is seldom helpful.
Date published: 2023-03-31
Rated 2 out of 5 by from Tricked by Turbo/Tax this year 1) I was REQUIRED to upgrade to the Premium version or else I could NOT file my mother's taxes, even though I did my taxes with Deluxe and our circumstances are similar 2) I was offered a Service Code for my 'inconvenience', yet the code was not accepted at checkout! 3) I bought the turbo/tax deluxe which should have given me the ability to file 5 Federal taxes, but it would not accept my Product License 1st time in 30 years of using TurboTax that I had so many issues!! NOT HAPPY
Date published: 2023-03-31
Rated 5 out of 5 by from TurboTax is the way to go! Was always intimidated to attempt filing on my own, finally took the leap with the help of TurboTax this year. So easy and intuitive. The callback service was almost immediate. Such a surprise and relief. You've gained a customer for life.
Date published: 2023-03-31
Rated 5 out of 5 by from TurboTax is just great! A lot of improvements over the years has made it really friendly. Keep making it really easy to use!
Date published: 2023-03-31
Rated 2 out of 5 by from Troublesome Turbotax I had several errors show up when I was trying to complete the pre-submission review, and then my returns were rejected aparently because the AGI on my 2021 return did not match the number I submitted with TurboTax to verify my identify. I set up an account on ID.me (what a hassle) as suggested by TurboTax and determined that they have not yet processed my 2021 return. So, I found in a different location in Turbotax suggesting that I enter "zero" as my 2021 AGI if the IRS has not yet processed my claim.
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo Tax my only Tax prepared for 20 years Turbo Tax has made preparing and filing my taxes easy and simple for the last 20 years. I have used Turbo Tax for both personal & business filings without worry. Life has been less stressful in April!
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 5273