TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo Tax is easy to use Easy to use. Very convenient. I used the easy version
Date published: 2023-03-27
Rated 4 out of 5 by from disappointed with some of the prompting The premier version does not prompt for an estimated tax payments made during the year. My first filing had an error. When I reopened Turbo Tax it had a fix it prompt. I accidently clicked elsewhere and the prompt was then removed. I could find no further information. I have used Turbo Tax for years and this was the first time I've encountered problems.
Date published: 2023-03-27
Rated 1 out of 5 by from college student I am a college student, and I was under the impression that to file my taxes there was no charge. I had to pay $157.
Date published: 2023-03-27
Rated 3 out of 5 by from Turbo tax I have used Turbo tax for years and never had to pay to file a simple return for federal. The home page said it was free but there was not the free option for me. Only 1 W-2 no deductions there was no reason to pay $59 to file my federal return. Will be looking at other options for next year.
Date published: 2023-03-27
Rated 5 out of 5 by from TurboTax is easy to use and fast Most forms can be uploaded directly to TurboTax and almost all the information, when verified, was correct from the upload. Very quick, especially with straightforward taxes.
Date published: 2023-03-27
Rated 5 out of 5 by from Works for me Used for many years and always easy ! Thanks Turbo Tax
Date published: 2023-03-27
Rated 3 out of 5 by from Pretty good software for quick tax returns This is the 8th year of using TT and every year we say we're going to try something different, but then we use TT because it is most convenient. It does take a long time though and is not that inexpensive so maybe next year...
Date published: 2023-03-27
Rated 5 out of 5 by from awesome This was very straight forward and easy to complete
Date published: 2023-03-27
Rated 5 out of 5 by from I love this turbo tax It was the best help I ever experienced they helped me on my rejection taxes I am so happy now!! So thanks turbo tax
Date published: 2023-03-27
Rated 2 out of 5 by from TurboTax Premium This is the worst version of TurboTax. I have used TurboTax for years and I might think about changing for next year.
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 5267
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is easy to use Easy to use. Very convenient. I used the easy version
Date published: 2023-03-27
Rated 4 out of 5 by from disappointed with some of the prompting The premier version does not prompt for an estimated tax payments made during the year. My first filing had an error. When I reopened Turbo Tax it had a fix it prompt. I accidently clicked elsewhere and the prompt was then removed. I could find no further information. I have used Turbo Tax for years and this was the first time I've encountered problems.
Date published: 2023-03-27
Rated 1 out of 5 by from college student I am a college student, and I was under the impression that to file my taxes there was no charge. I had to pay $157.
Date published: 2023-03-27
Rated 3 out of 5 by from Turbo tax I have used Turbo tax for years and never had to pay to file a simple return for federal. The home page said it was free but there was not the free option for me. Only 1 W-2 no deductions there was no reason to pay $59 to file my federal return. Will be looking at other options for next year.
Date published: 2023-03-27
Rated 5 out of 5 by from TurboTax is easy to use and fast Most forms can be uploaded directly to TurboTax and almost all the information, when verified, was correct from the upload. Very quick, especially with straightforward taxes.
Date published: 2023-03-27
Rated 5 out of 5 by from Works for me Used for many years and always easy ! Thanks Turbo Tax
Date published: 2023-03-27
Rated 3 out of 5 by from Pretty good software for quick tax returns This is the 8th year of using TT and every year we say we're going to try something different, but then we use TT because it is most convenient. It does take a long time though and is not that inexpensive so maybe next year...
Date published: 2023-03-27
Rated 5 out of 5 by from awesome This was very straight forward and easy to complete
Date published: 2023-03-27
Rated 5 out of 5 by from I love this turbo tax It was the best help I ever experienced they helped me on my rejection taxes I am so happy now!! So thanks turbo tax
Date published: 2023-03-27
Rated 2 out of 5 by from TurboTax Premium This is the worst version of TurboTax. I have used TurboTax for years and I might think about changing for next year.
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 5267