TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
TiffBro from
I have used TurboTax for years with no issues
I have used TurboTax ever since I began filing after my first job. Never had any issues during or after filing.
Date published: 2023-03-27
Rated 3 out of 5 by
Qevonia from
TurboTax is great
Well I enjoy filling out my taxes with y'all so thanks you.
Date published: 2023-03-27
Rated 5 out of 5 by
Mama58 from
Turbo Tax is the best!
I usually don't have any questions when doing my taxes. But, my circumstances have changed and I had several questions to ask. I had a couple of Chats and one phone call from Karen. The Chats were helpful, but Karen really helped the most complicated questions over the phone.
Date published: 2023-03-27
Rated 5 out of 5 by
carlcast from
Turbo Tax was very convenient and easy!
Live experts were very helpful and patient with me.
Date published: 2023-03-27
Rated 5 out of 5 by
Hoss86 from
2023 Taxes
Return process was quick and easy. Tax experts gave sound advice and were quick to respond.
Date published: 2023-03-27
Rated 5 out of 5 by
Stan 2022 from
Too easy to use
Been using both online and desktop TurboTax for years and it has never let me down.
Date published: 2023-03-27
Rated 4 out of 5 by
LongtimeAppUser from
TurboTax is still ok...
... but that constant drumbeat to MAX out on the expense getting an online person was annoying, a little bit deceptive (in how many which ways they tried) and I wish that they wouldn't push it so hard.
Date published: 2023-03-27
Rated 5 out of 5 by
123forease from
FAST AND EASY
I went to a different tax service and they said return would be free. NOT. $79.99 Also had a lot of trouble with E-File Tax doing my input. Turbo Tax was smooth and easy... Thank you
Date published: 2023-03-27
Rated 2 out of 5 by
Tonybalogne from
You charge way too much for this service
You guys are charging way too much for simple processing fees and service fees. You're getting a little greedy don't you think? Might want to consider what you're charging before another company starts out doing you.
Date published: 2023-03-27
Rated 5 out of 5 by
LARRYH60 from
ACCOMADAION
MADE FILING SIMPLE. EASY WAY TO FILE.WAS ABLE TO HAVE ACCESS TO TAX EXPERTS
All TurboTax® Offerings Reviews - Page 5245
Date published: 2023-03-27
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
TiffBro from
I have used TurboTax for years with no issues
I have used TurboTax ever since I began filing after my first job. Never had any issues during or after filing.
Date published: 2023-03-27
Rated 3 out of 5 by
Qevonia from
TurboTax is great
Well I enjoy filling out my taxes with y'all so thanks you.
Date published: 2023-03-27
Rated 5 out of 5 by
Mama58 from
Turbo Tax is the best!
I usually don't have any questions when doing my taxes. But, my circumstances have changed and I had several questions to ask. I had a couple of Chats and one phone call from Karen. The Chats were helpful, but Karen really helped the most complicated questions over the phone.
Date published: 2023-03-27
Rated 5 out of 5 by
carlcast from
Turbo Tax was very convenient and easy!
Live experts were very helpful and patient with me.
Date published: 2023-03-27
Rated 5 out of 5 by
Hoss86 from
2023 Taxes
Return process was quick and easy. Tax experts gave sound advice and were quick to respond.
Date published: 2023-03-27
Rated 5 out of 5 by
Stan 2022 from
Too easy to use
Been using both online and desktop TurboTax for years and it has never let me down.
Date published: 2023-03-27
Rated 4 out of 5 by
LongtimeAppUser from
TurboTax is still ok...
... but that constant drumbeat to MAX out on the expense getting an online person was annoying, a little bit deceptive (in how many which ways they tried) and I wish that they wouldn't push it so hard.
Date published: 2023-03-27
Rated 5 out of 5 by
123forease from
FAST AND EASY
I went to a different tax service and they said return would be free. NOT. $79.99 Also had a lot of trouble with E-File Tax doing my input. Turbo Tax was smooth and easy... Thank you
Date published: 2023-03-27
Rated 2 out of 5 by
Tonybalogne from
You charge way too much for this service
You guys are charging way too much for simple processing fees and service fees. You're getting a little greedy don't you think? Might want to consider what you're charging before another company starts out doing you.
Date published: 2023-03-27
Rated 5 out of 5 by
LARRYH60 from
ACCOMADAION
MADE FILING SIMPLE. EASY WAY TO FILE.WAS ABLE TO HAVE ACCESS TO TAX EXPERTS
All TurboTax® Offerings Reviews - Page 5245
Date published: 2023-03-27