TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from Difficult to use and questions not answered clearl This year has been a horrible experience with Turbo Tax and I have been using them for several years. I probably will not use them again.
Date published: 2023-03-27
Rated 4 out of 5 by from Turbo Tax very helpful. Engaged with personal representatives. Very helpful & patient. Seemed genuinely concerned.
Date published: 2023-03-27
Rated 4 out of 5 by from ok all to costly for my taste but was ok and i dont like not being able to stop writing on this.
Date published: 2023-03-27
Rated 5 out of 5 by from OLD RELIABLE Once again, I find TurboTax to be easy and extremely reliable. I never worry about my taxes and whether they have been done correctly, which is quite comforting.
Date published: 2023-03-27
Rated 5 out of 5 by from Another Year completed With the sale of a 2nd property this past year there was a minor issue with form 593. The form was there the issue was me finding it. once located filling it out was a snap and taxes were done. I have been using Turbo Tax since the advent of the 3,5 floppy disc. and will continue to use it. you make this so much easier than the days of pencil, paper and a calculator.
Date published: 2023-03-27
Rated 5 out of 5 by from TurboTax is amazing an have been with them for 5 y Turbo tax is amazing. I have been with them for 5 years now.
Date published: 2023-03-27
Rated 5 out of 5 by from VERY GOOD !! I'm over 50 so I'm old school. This was very easy to follow and use. Thank you so much !!!
Date published: 2023-03-27
Rated 5 out of 5 by from TurboTax is fairly easy to use, responsive support TurboTax has always been fairly easy to use. When I get stuck, the online phone support has always been responsive and able to solve any problems.
Date published: 2023-03-27
Rated 5 out of 5 by from Life is good!!! Went with a live expert this year due to some tax issues. She was VERY helpful! She walked me through my problem areas.
Date published: 2023-03-27
Rated 4 out of 5 by from insane "Experts" were not much help. May b ok for simple returns but I have business and farm returns to do. They were of little help. Probably used Turbo for the last time. They said I did not file with Turbo last year-I did_ so none of the info was imported. I spent a long time entering info -personal, interest, depreciation , charity groups and more.
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 5236
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Difficult to use and questions not answered clearl This year has been a horrible experience with Turbo Tax and I have been using them for several years. I probably will not use them again.
Date published: 2023-03-27
Rated 4 out of 5 by from Turbo Tax very helpful. Engaged with personal representatives. Very helpful & patient. Seemed genuinely concerned.
Date published: 2023-03-27
Rated 4 out of 5 by from ok all to costly for my taste but was ok and i dont like not being able to stop writing on this.
Date published: 2023-03-27
Rated 5 out of 5 by from OLD RELIABLE Once again, I find TurboTax to be easy and extremely reliable. I never worry about my taxes and whether they have been done correctly, which is quite comforting.
Date published: 2023-03-27
Rated 5 out of 5 by from Another Year completed With the sale of a 2nd property this past year there was a minor issue with form 593. The form was there the issue was me finding it. once located filling it out was a snap and taxes were done. I have been using Turbo Tax since the advent of the 3,5 floppy disc. and will continue to use it. you make this so much easier than the days of pencil, paper and a calculator.
Date published: 2023-03-27
Rated 5 out of 5 by from TurboTax is amazing an have been with them for 5 y Turbo tax is amazing. I have been with them for 5 years now.
Date published: 2023-03-27
Rated 5 out of 5 by from VERY GOOD !! I'm over 50 so I'm old school. This was very easy to follow and use. Thank you so much !!!
Date published: 2023-03-27
Rated 5 out of 5 by from TurboTax is fairly easy to use, responsive support TurboTax has always been fairly easy to use. When I get stuck, the online phone support has always been responsive and able to solve any problems.
Date published: 2023-03-27
Rated 5 out of 5 by from Life is good!!! Went with a live expert this year due to some tax issues. She was VERY helpful! She walked me through my problem areas.
Date published: 2023-03-27
Rated 4 out of 5 by from insane "Experts" were not much help. May b ok for simple returns but I have business and farm returns to do. They were of little help. Probably used Turbo for the last time. They said I did not file with Turbo last year-I did_ so none of the info was imported. I spent a long time entering info -personal, interest, depreciation , charity groups and more.
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 5236