TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from turbo is great and makes life easier. went smoothly. i got stuck on 1 question, however customer service agent was support helpful to help me understand what i was reading.
Date published: 2023-03-27
Rated 5 out of 5 by from So convenient!! I have been using Turbo Tax for years! Super easy, just follow the prompts.
Date published: 2023-03-27
Rated 5 out of 5 by from Easy and efficient Marcela was great again. Very polite and knowledgeable
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax gets my vote! I have used Turbo Tax for years and have always found it user friendly and accurate. Well worth the price of the program. This year I thought I would be smart and use one of the IRS free programs to file taxes. I tried for a week to use it and even exchanged emails with their customer service seeking help. Turns out the free program did not have all the forms needed and did not permit switching between "interview" mode and "direct entry" on the forms. Finally went back to Turbo Tax and was finished in under two hours. Well worth the money!
Date published: 2023-03-27
Rated 5 out of 5 by from Have been using Turbo Tax for a very long time! Easiest Tax Prep Software ! Have never needed to ammend a return. The process is swift and easy!
Date published: 2023-03-27
Rated 5 out of 5 by from turbo tax it is easy so excited for first time i feel happy because i did by myself
Date published: 2023-03-27
Rated 4 out of 5 by from Taxes Easy to use but a little expensive. I will continue to use Turbo Tax
Date published: 2023-03-27
Rated 5 out of 5 by from Love It TurboTax is fantastic. Easy to use and so helpful in every step. This is my 9th year and I will be back!
Date published: 2023-03-27
Rated 5 out of 5 by from Very Helpful Representatives I have used Turbotax for many years, but this year had some problems. I ended up having to call twie to speak to tax experts and each time they were very helpful and patient. I really appreciated their help and advice!
Date published: 2023-03-27
Rated 5 out of 5 by from Easy to use I've been a customer for many years. Always easy to use.
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 5229
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo is great and makes life easier. went smoothly. i got stuck on 1 question, however customer service agent was support helpful to help me understand what i was reading.
Date published: 2023-03-27
Rated 5 out of 5 by from So convenient!! I have been using Turbo Tax for years! Super easy, just follow the prompts.
Date published: 2023-03-27
Rated 5 out of 5 by from Easy and efficient Marcela was great again. Very polite and knowledgeable
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax gets my vote! I have used Turbo Tax for years and have always found it user friendly and accurate. Well worth the price of the program. This year I thought I would be smart and use one of the IRS free programs to file taxes. I tried for a week to use it and even exchanged emails with their customer service seeking help. Turns out the free program did not have all the forms needed and did not permit switching between "interview" mode and "direct entry" on the forms. Finally went back to Turbo Tax and was finished in under two hours. Well worth the money!
Date published: 2023-03-27
Rated 5 out of 5 by from Have been using Turbo Tax for a very long time! Easiest Tax Prep Software ! Have never needed to ammend a return. The process is swift and easy!
Date published: 2023-03-27
Rated 5 out of 5 by from turbo tax it is easy so excited for first time i feel happy because i did by myself
Date published: 2023-03-27
Rated 4 out of 5 by from Taxes Easy to use but a little expensive. I will continue to use Turbo Tax
Date published: 2023-03-27
Rated 5 out of 5 by from Love It TurboTax is fantastic. Easy to use and so helpful in every step. This is my 9th year and I will be back!
Date published: 2023-03-27
Rated 5 out of 5 by from Very Helpful Representatives I have used Turbotax for many years, but this year had some problems. I ended up having to call twie to speak to tax experts and each time they were very helpful and patient. I really appreciated their help and advice!
Date published: 2023-03-27
Rated 5 out of 5 by from Easy to use I've been a customer for many years. Always easy to use.
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 5229