TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Great tool to file Federal tax Very intuitive and easy to file. Excellent features and easy payment method capture to pay balance to IRS.
Date published: 2023-03-27
Rated 5 out of 5 by from super easy to use I have used this for years and it is always easy to follow.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo tax is awesome! So easy to use and extremely fast! I am so glad I used Turbotax.
Date published: 2023-03-27
Rated 1 out of 5 by from Awful Didnt have a choice to do free and it litteraly sucks so bad
Date published: 2023-03-27
Rated 5 out of 5 by from Easy to use as usual I have been using TurboTax for 20+ years. I trust it to be correct.
Date published: 2023-03-27
Rated 5 out of 5 by from Quick easy and insured Quick, easy and insured. If you've ever been audited, you'd want a large company of experts behind you. Well... Here they are. Have to pay for the security.
Date published: 2023-03-27
Rated 4 out of 5 by from Works well, Only one issue Been using it for years with no problems, This year I had a large contribution to my university directly from my IRA. A pass through amount NOT included in income.Could not figure out how this was recorded. Found the answer in chat notes, along with some incorrect answers. Suggest this be discussed on the page where amount is reported. Answer doesn't come up until three or four questions later. (Include a statement on line 4a 4b explaining it was a QCD transfer.Will see how it works.
Date published: 2023-03-27
Rated 5 out of 5 by from Made life much easier I appreciate everything about Turbo Tax. Uploading docs and info is straightforward, it's easy to move between sections and review/edit info, and every call was handled expeditiously and clearly. Having k-1's isn't easy, and the three experts with whom I worked (one after another) were great.
Date published: 2023-03-27
Rated 4 out of 5 by from Turbo tax US for Canadian residents I find there are more and more barriers to filing my US taxes as a Canadian resident. You need a US credit card. The address parts are set up for US addresses only. Signing up for audit defense is a royal pain.
Date published: 2023-03-27
Rated 5 out of 5 by from turbo tax made simple & easy step by step guidance many options given to help you throughout the process.Highly recommend for first time filers !!!! options given on how you want your refund delivered also what caught my eye was the option of adding wills if needed i like that option.
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 5223
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great tool to file Federal tax Very intuitive and easy to file. Excellent features and easy payment method capture to pay balance to IRS.
Date published: 2023-03-27
Rated 5 out of 5 by from super easy to use I have used this for years and it is always easy to follow.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo tax is awesome! So easy to use and extremely fast! I am so glad I used Turbotax.
Date published: 2023-03-27
Rated 1 out of 5 by from Awful Didnt have a choice to do free and it litteraly sucks so bad
Date published: 2023-03-27
Rated 5 out of 5 by from Easy to use as usual I have been using TurboTax for 20+ years. I trust it to be correct.
Date published: 2023-03-27
Rated 5 out of 5 by from Quick easy and insured Quick, easy and insured. If you've ever been audited, you'd want a large company of experts behind you. Well... Here they are. Have to pay for the security.
Date published: 2023-03-27
Rated 4 out of 5 by from Works well, Only one issue Been using it for years with no problems, This year I had a large contribution to my university directly from my IRA. A pass through amount NOT included in income.Could not figure out how this was recorded. Found the answer in chat notes, along with some incorrect answers. Suggest this be discussed on the page where amount is reported. Answer doesn't come up until three or four questions later. (Include a statement on line 4a 4b explaining it was a QCD transfer.Will see how it works.
Date published: 2023-03-27
Rated 5 out of 5 by from Made life much easier I appreciate everything about Turbo Tax. Uploading docs and info is straightforward, it's easy to move between sections and review/edit info, and every call was handled expeditiously and clearly. Having k-1's isn't easy, and the three experts with whom I worked (one after another) were great.
Date published: 2023-03-27
Rated 4 out of 5 by from Turbo tax US for Canadian residents I find there are more and more barriers to filing my US taxes as a Canadian resident. You need a US credit card. The address parts are set up for US addresses only. Signing up for audit defense is a royal pain.
Date published: 2023-03-27
Rated 5 out of 5 by from turbo tax made simple & easy step by step guidance many options given to help you throughout the process.Highly recommend for first time filers !!!! options given on how you want your refund delivered also what caught my eye was the option of adding wills if needed i like that option.
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 5223