TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo tax did wonders again Fantastic service, simplified so even the ignorant like me could understand.
Date published: 2023-03-27
Rated 2 out of 5 by from I will be using someone else next year I feel like I did not use any of the services offered so I should have been given the less expensive option but I ended up paying for a service I did not use.
Date published: 2023-03-27
Rated 5 out of 5 by from Incredibly Easy and Helpful This was my first time doing my taxes on my own, and Turbo Tax made it incredibly easy and informative. Such a helpful platform and made tax season less stressfull
Date published: 2023-03-27
Rated 5 out of 5 by from Easy, user friendly tax filing! Turbo tax is very simple to use. It is a very user friendly system. Also, the staff is super helpful and friendly as well.
Date published: 2023-03-27
Rated 5 out of 5 by from Another Successful TurboTax Filing I have been using TurboTax since it first became available many years ago. It has progressively gotten better each year, yet the pricing has not changed very much at all. It is easy to use, very clear, and I can't imagine why one wouldn't use this program to file taxes quickly and accurately. A great program.
Date published: 2023-03-27
Rated 5 out of 5 by from Easy, simple and quick Great program that was easy to use. So glad a friend recommended it to me.\
Date published: 2023-03-27
Rated 5 out of 5 by from TurboTax makes tax preparation stress-free I've used the software for several years, and find it is easy to use and helps me complete the task in a relatively short time. When I needed help with one section, the expert gave me the information I required.
Date published: 2023-03-27
Rated 5 out of 5 by from TurboTax is great Great person to talk to accomplished my concerns in timely manor
Date published: 2023-03-27
Rated 4 out of 5 by from TurboTax helped with a multi-state return TurboTax Deluxe for Mac helped me prepare my Federal and 3 state tax returns. It really made it much easier than trying to fill out the non-resident state forms by myself. I am mostly pleased with TurboTax. I do have one suggested improvement below. TurboTax support agents were not really knowledgeable about how to deal with W-2s for multiple states from the same employer. I tried entering the W-2s in separately, but I kept getting an error. Finally I realized that I could combine 3 separate paper W-2s as one "electronic" W-2 inside of TurboTax. It would have been really helpful if TurboTax could have suggested that as an option instead of throwing cryptic error messages at me.
Date published: 2023-03-27
Rated 5 out of 5 by from I did it! I was dreading doing taxes for 2022, as I had changed from a w-2 employee to a 1099, self employed individual. Turbo Tax was a useful tool in me being able to do my taxes myself, without hiring a more expensive individual.
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 5215
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax did wonders again Fantastic service, simplified so even the ignorant like me could understand.
Date published: 2023-03-27
Rated 2 out of 5 by from I will be using someone else next year I feel like I did not use any of the services offered so I should have been given the less expensive option but I ended up paying for a service I did not use.
Date published: 2023-03-27
Rated 5 out of 5 by from Incredibly Easy and Helpful This was my first time doing my taxes on my own, and Turbo Tax made it incredibly easy and informative. Such a helpful platform and made tax season less stressfull
Date published: 2023-03-27
Rated 5 out of 5 by from Easy, user friendly tax filing! Turbo tax is very simple to use. It is a very user friendly system. Also, the staff is super helpful and friendly as well.
Date published: 2023-03-27
Rated 5 out of 5 by from Another Successful TurboTax Filing I have been using TurboTax since it first became available many years ago. It has progressively gotten better each year, yet the pricing has not changed very much at all. It is easy to use, very clear, and I can't imagine why one wouldn't use this program to file taxes quickly and accurately. A great program.
Date published: 2023-03-27
Rated 5 out of 5 by from Easy, simple and quick Great program that was easy to use. So glad a friend recommended it to me.\
Date published: 2023-03-27
Rated 5 out of 5 by from TurboTax makes tax preparation stress-free I've used the software for several years, and find it is easy to use and helps me complete the task in a relatively short time. When I needed help with one section, the expert gave me the information I required.
Date published: 2023-03-27
Rated 5 out of 5 by from TurboTax is great Great person to talk to accomplished my concerns in timely manor
Date published: 2023-03-27
Rated 4 out of 5 by from TurboTax helped with a multi-state return TurboTax Deluxe for Mac helped me prepare my Federal and 3 state tax returns. It really made it much easier than trying to fill out the non-resident state forms by myself. I am mostly pleased with TurboTax. I do have one suggested improvement below. TurboTax support agents were not really knowledgeable about how to deal with W-2s for multiple states from the same employer. I tried entering the W-2s in separately, but I kept getting an error. Finally I realized that I could combine 3 separate paper W-2s as one "electronic" W-2 inside of TurboTax. It would have been really helpful if TurboTax could have suggested that as an option instead of throwing cryptic error messages at me.
Date published: 2023-03-27
Rated 5 out of 5 by from I did it! I was dreading doing taxes for 2022, as I had changed from a w-2 employee to a 1099, self employed individual. Turbo Tax was a useful tool in me being able to do my taxes myself, without hiring a more expensive individual.
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 5215