TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Problem with Turbo Tax this year For the first time in 9 years, I had a problem using Turbo Tax. There were several times I could not access the bottom of the screen and was unable to move forward. Not being computer savvy, it took me several frustrating minutes to figure out the solution was to use the control minus keys to shrink the page. However, this made it very difficult to fill in required fields. I actually had to hold a magnifying glass up to my computer screen.
Date published: 2023-04-01
Rated 5 out of 5 by from Easy to use Easy to use, helpful and informative. Highly recommend for the person that wants to file taxes on their own.
Date published: 2023-04-01
Rated 5 out of 5 by from Simple and thorough! Loved Turbo Tax for years! I've been using this product for years! Love it!!!
Date published: 2023-04-01
Rated 4 out of 5 by from needless updating I am appalled that everytime I start turbotax, even after I have completed or even filed my taxes, the program does an update. Makes me think that my completed or filed taxes might have a serious problem because the program had to be updated. very disturbing
Date published: 2023-04-01
Rated 5 out of 5 by from Great, as always, been using it for 20 years! Have used it for years, our taxes are sometimes simple, sometimes more complex, Turbotax always guides us through it. Neve had issues when we used Turbotax.
Date published: 2023-04-01
Rated 3 out of 5 by from Odd errors in review For the first time after many years of use, the software failed the income review twice on both me and spouses' income W2's. Both times prompted me to enter our W2's a second time and inflated our income causing me to delete the inflated income.
Date published: 2023-04-01
Rated 5 out of 5 by from TurboTax is very user friendly Been using TurboTax since 1998 and it gets easier to use each year. The guided walk-thru makes it super simple.
Date published: 2023-04-01
Rated 5 out of 5 by from Quick & easy and FREE! Super easy to use and most of all it was totally FREE to file a simple form 1040.
Date published: 2023-04-01
Rated 5 out of 5 by from Easy to use TurboTax helps me do my taxes quickly. The main features I benefit from are: carrying information forward year-to-year, automatic ingest of electronic forms from financial institutions, and pop-up explanations of various deductions and credits.
Date published: 2023-04-01
Rated 5 out of 5 by from Great program for filing when you have basic need have beenusisng for 8 years ow and i is so helpful
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 5209
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Problem with Turbo Tax this year For the first time in 9 years, I had a problem using Turbo Tax. There were several times I could not access the bottom of the screen and was unable to move forward. Not being computer savvy, it took me several frustrating minutes to figure out the solution was to use the control minus keys to shrink the page. However, this made it very difficult to fill in required fields. I actually had to hold a magnifying glass up to my computer screen.
Date published: 2023-04-01
Rated 5 out of 5 by from Easy to use Easy to use, helpful and informative. Highly recommend for the person that wants to file taxes on their own.
Date published: 2023-04-01
Rated 5 out of 5 by from Simple and thorough! Loved Turbo Tax for years! I've been using this product for years! Love it!!!
Date published: 2023-04-01
Rated 4 out of 5 by from needless updating I am appalled that everytime I start turbotax, even after I have completed or even filed my taxes, the program does an update. Makes me think that my completed or filed taxes might have a serious problem because the program had to be updated. very disturbing
Date published: 2023-04-01
Rated 5 out of 5 by from Great, as always, been using it for 20 years! Have used it for years, our taxes are sometimes simple, sometimes more complex, Turbotax always guides us through it. Neve had issues when we used Turbotax.
Date published: 2023-04-01
Rated 3 out of 5 by from Odd errors in review For the first time after many years of use, the software failed the income review twice on both me and spouses' income W2's. Both times prompted me to enter our W2's a second time and inflated our income causing me to delete the inflated income.
Date published: 2023-04-01
Rated 5 out of 5 by from TurboTax is very user friendly Been using TurboTax since 1998 and it gets easier to use each year. The guided walk-thru makes it super simple.
Date published: 2023-04-01
Rated 5 out of 5 by from Quick & easy and FREE! Super easy to use and most of all it was totally FREE to file a simple form 1040.
Date published: 2023-04-01
Rated 5 out of 5 by from Easy to use TurboTax helps me do my taxes quickly. The main features I benefit from are: carrying information forward year-to-year, automatic ingest of electronic forms from financial institutions, and pop-up explanations of various deductions and credits.
Date published: 2023-04-01
Rated 5 out of 5 by from Great program for filing when you have basic need have beenusisng for 8 years ow and i is so helpful
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 5209