TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo tax made this process easy This made the process so easy. Told me which boxes needed to go where and i could easily snap a picture of all my W-2's and account info. Made it easy to check against the information it put. Made this entire process simple easy and streamlined
Date published: 2023-03-27
Rated 5 out of 5 by from Super Easy and I had two states to do Did federal and two states with rentals all in less than 3 hours. Had to get help a couple of times and people were very nice and informative. Got me back on track. This was my 8th year and as always well worth the price.
Date published: 2023-03-27
Rated 5 out of 5 by from Easy and relatively fast Been with Turbotax many years. Easy for small businesses owners. Appreciate that it prompts me to look for certain deductions and flags errors.
Date published: 2023-03-27
Rated 4 out of 5 by from Review It was fine. No problem with preparation but I resent the hard sell to add other features.
Date published: 2023-03-27
Rated 4 out of 5 by from Good but a few questions are misleading I've been using Turbotax ever since I started my own business. Mostly I have no complaints. But every year, it asks if I'm receiving MDHHS -- when the box on the tax form says "Do not include food assistance" -- but the question doesn't say that. Ooops. I have to stop and check the form every year. Also, with respect to digital currency, the Turbotax question implies that purchasing such currency qualifies -- not so. Only receiving it as a gift or reward or sales or exchanges qualifies. That's a dangerous "mislead."
Date published: 2023-03-27
Rated 5 out of 5 by from Very happy Fast and easy, helped me answer a ton of questions.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo tax has aways worked for me I have used Turbo Tax for years and have always had a good and confident relationship. Today I spoke with Yahaira (a tax expert for 11 years.) She was concise and extremely knowledgeable about my question. Very engaging and pleasant.
Date published: 2023-03-27
Rated 5 out of 5 by from User friendly Very user friendly, enjoyed filing my taxes while on the couch and felt that things were done correctly each step of the way
Date published: 2023-03-27
Rated 3 out of 5 by from Product requires too much filling in from forms The product required look backs to 2021 taxes when I had used TurboTax to prepare those taxes. It also did not pick up information from 1099 forms requiring manual input of information. The handling of non-taxable interest information sources is extremely confusing as it is not clear from what brokerage account is being used.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax is Great!!! TurboTax is very easy to use, and made doing taxes this year enjoyable!!!
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 5206
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax made this process easy This made the process so easy. Told me which boxes needed to go where and i could easily snap a picture of all my W-2's and account info. Made it easy to check against the information it put. Made this entire process simple easy and streamlined
Date published: 2023-03-27
Rated 5 out of 5 by from Super Easy and I had two states to do Did federal and two states with rentals all in less than 3 hours. Had to get help a couple of times and people were very nice and informative. Got me back on track. This was my 8th year and as always well worth the price.
Date published: 2023-03-27
Rated 5 out of 5 by from Easy and relatively fast Been with Turbotax many years. Easy for small businesses owners. Appreciate that it prompts me to look for certain deductions and flags errors.
Date published: 2023-03-27
Rated 4 out of 5 by from Review It was fine. No problem with preparation but I resent the hard sell to add other features.
Date published: 2023-03-27
Rated 4 out of 5 by from Good but a few questions are misleading I've been using Turbotax ever since I started my own business. Mostly I have no complaints. But every year, it asks if I'm receiving MDHHS -- when the box on the tax form says "Do not include food assistance" -- but the question doesn't say that. Ooops. I have to stop and check the form every year. Also, with respect to digital currency, the Turbotax question implies that purchasing such currency qualifies -- not so. Only receiving it as a gift or reward or sales or exchanges qualifies. That's a dangerous "mislead."
Date published: 2023-03-27
Rated 5 out of 5 by from Very happy Fast and easy, helped me answer a ton of questions.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo tax has aways worked for me I have used Turbo Tax for years and have always had a good and confident relationship. Today I spoke with Yahaira (a tax expert for 11 years.) She was concise and extremely knowledgeable about my question. Very engaging and pleasant.
Date published: 2023-03-27
Rated 5 out of 5 by from User friendly Very user friendly, enjoyed filing my taxes while on the couch and felt that things were done correctly each step of the way
Date published: 2023-03-27
Rated 3 out of 5 by from Product requires too much filling in from forms The product required look backs to 2021 taxes when I had used TurboTax to prepare those taxes. It also did not pick up information from 1099 forms requiring manual input of information. The handling of non-taxable interest information sources is extremely confusing as it is not clear from what brokerage account is being used.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax is Great!!! TurboTax is very easy to use, and made doing taxes this year enjoyable!!!
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 5206