TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from TurboTax makes it so easy and fun, even Using TurboTax is very thorough and surprisingly quick. This is our third year in a row. We will be back next year...
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo is great I like they help out It’s was great I like how they helped me with everything
Date published: 2023-03-27
Rated 4 out of 5 by from Great program for filing your tax returns easily. Finding obscure information related to deductions and the specific rules in my home state was a piece of cake using the help section which has gotten much better of the last few years. Importing from ItsDeductible made keeping track of the small stuff throughout the year seem worth it taking the effort since the import took less than a minute. Used TT for years and highly recommend it.
Date published: 2023-03-27
Rated 3 out of 5 by from TurboTax seems to be getting more difficult to use I had to stop and get information and when I came back in it asked if I wanted to return where I left off, but it wasn't and never did get back to where I was. TurboTax show you very little information about what you have completed. I have been using TurboTax for many years with little trouble, but this year felt I was fighting TurboTax to get to where I needed to be. Seemed more interested in selling me add-ons and features than helping me complete me taxes.
Date published: 2023-03-27
Rated 5 out of 5 by from I have used TurboTax for years with no issues I have used TurboTax ever since I began filing after my first job. Never had any issues during or after filing.
Date published: 2023-03-27
Rated 3 out of 5 by from TurboTax is great Well I enjoy filling out my taxes with y'all so thanks you.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax is the best! I usually don't have any questions when doing my taxes. But, my circumstances have changed and I had several questions to ask. I had a couple of Chats and one phone call from Karen. The Chats were helpful, but Karen really helped the most complicated questions over the phone.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax was very convenient and easy! Live experts were very helpful and patient with me.
Date published: 2023-03-27
Rated 5 out of 5 by from 2023 Taxes Return process was quick and easy. Tax experts gave sound advice and were quick to respond.
Date published: 2023-03-27
Rated 5 out of 5 by from Too easy to use Been using both online and desktop TurboTax for years and it has never let me down.
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 5201
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax makes it so easy and fun, even Using TurboTax is very thorough and surprisingly quick. This is our third year in a row. We will be back next year...
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo is great I like they help out It’s was great I like how they helped me with everything
Date published: 2023-03-27
Rated 4 out of 5 by from Great program for filing your tax returns easily. Finding obscure information related to deductions and the specific rules in my home state was a piece of cake using the help section which has gotten much better of the last few years. Importing from ItsDeductible made keeping track of the small stuff throughout the year seem worth it taking the effort since the import took less than a minute. Used TT for years and highly recommend it.
Date published: 2023-03-27
Rated 3 out of 5 by from TurboTax seems to be getting more difficult to use I had to stop and get information and when I came back in it asked if I wanted to return where I left off, but it wasn't and never did get back to where I was. TurboTax show you very little information about what you have completed. I have been using TurboTax for many years with little trouble, but this year felt I was fighting TurboTax to get to where I needed to be. Seemed more interested in selling me add-ons and features than helping me complete me taxes.
Date published: 2023-03-27
Rated 5 out of 5 by from I have used TurboTax for years with no issues I have used TurboTax ever since I began filing after my first job. Never had any issues during or after filing.
Date published: 2023-03-27
Rated 3 out of 5 by from TurboTax is great Well I enjoy filling out my taxes with y'all so thanks you.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax is the best! I usually don't have any questions when doing my taxes. But, my circumstances have changed and I had several questions to ask. I had a couple of Chats and one phone call from Karen. The Chats were helpful, but Karen really helped the most complicated questions over the phone.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax was very convenient and easy! Live experts were very helpful and patient with me.
Date published: 2023-03-27
Rated 5 out of 5 by from 2023 Taxes Return process was quick and easy. Tax experts gave sound advice and were quick to respond.
Date published: 2023-03-27
Rated 5 out of 5 by from Too easy to use Been using both online and desktop TurboTax for years and it has never let me down.
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 5201