TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from TurboTax a Easy way to do your Taxes Ive been using TurboTaxes for the last 5 years, no issues and very simple to follow
Date published: 2023-03-27
Rated 5 out of 5 by from TurboTax is awesome. I LOVE the chat support! TurboTax is awesome. I LOVE the chat support! If you ask them to call you, to talk "live" with a person, they will do that. Just let them know that on chat that you want to talk with a real person "live" on the phone.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax is Great! It was awesome! They guided me through everything.
Date published: 2023-03-27
Rated 4 out of 5 by from Helped Ease My Stress I've always had a lot of pent-up stress regarding doing my taxes, even with experienced help. With TurboTax, I've had the ability to re-evaluate my information before finalizing, helping me visualize any potential issues I may have!
Date published: 2023-03-27
Rated 4 out of 5 by from Saved Some Time But State Tax Lacking For the added cost for Georgia state tax return, the program should automatically calculate the taxable social security income instead of asking me to fill it in.
Date published: 2023-03-27
Rated 5 out of 5 by from I am an ape I'm not a smart man, yet with turbotax premium i was able to do my taxes
Date published: 2023-03-27
Rated 4 out of 5 by from User friendly except form 1116 Worked smoothly and well except for foreign tax credit entry, Federal form 1116. Unclear what to enter when requested to do so by TT review process for explanation for additional deductions, line 3b column A. I entered the wrong info and was unable to adjust later, despite completely deleting and reloading the 1099-DIV that showed my foreign tax credit. This kind of opacity is unhelpful. User should be able to view actual form to be generated. Also TT should have a way to correct errors without having to pay extra for live tax advice, which I did not need once I figured it out. All I needed was a way to correct the entry on the addendum to form 1116. Please fix this bug. Thank you.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax is great. It was a smooth experience and I would highly recommend.
Date published: 2023-03-27
Rated 5 out of 5 by from Quick and painless! I have used Turbo Tax for years and love how no matter what the change are, it is quick and painless to figure out.
Date published: 2023-03-27
Rated 5 out of 5 by from Easy Taxes with Turbo Turbo Tax is always fast and easy, I love the way they keep all your info from previous years
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 5193
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax a Easy way to do your Taxes Ive been using TurboTaxes for the last 5 years, no issues and very simple to follow
Date published: 2023-03-27
Rated 5 out of 5 by from TurboTax is awesome. I LOVE the chat support! TurboTax is awesome. I LOVE the chat support! If you ask them to call you, to talk "live" with a person, they will do that. Just let them know that on chat that you want to talk with a real person "live" on the phone.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax is Great! It was awesome! They guided me through everything.
Date published: 2023-03-27
Rated 4 out of 5 by from Helped Ease My Stress I've always had a lot of pent-up stress regarding doing my taxes, even with experienced help. With TurboTax, I've had the ability to re-evaluate my information before finalizing, helping me visualize any potential issues I may have!
Date published: 2023-03-27
Rated 4 out of 5 by from Saved Some Time But State Tax Lacking For the added cost for Georgia state tax return, the program should automatically calculate the taxable social security income instead of asking me to fill it in.
Date published: 2023-03-27
Rated 5 out of 5 by from I am an ape I'm not a smart man, yet with turbotax premium i was able to do my taxes
Date published: 2023-03-27
Rated 4 out of 5 by from User friendly except form 1116 Worked smoothly and well except for foreign tax credit entry, Federal form 1116. Unclear what to enter when requested to do so by TT review process for explanation for additional deductions, line 3b column A. I entered the wrong info and was unable to adjust later, despite completely deleting and reloading the 1099-DIV that showed my foreign tax credit. This kind of opacity is unhelpful. User should be able to view actual form to be generated. Also TT should have a way to correct errors without having to pay extra for live tax advice, which I did not need once I figured it out. All I needed was a way to correct the entry on the addendum to form 1116. Please fix this bug. Thank you.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax is great. It was a smooth experience and I would highly recommend.
Date published: 2023-03-27
Rated 5 out of 5 by from Quick and painless! I have used Turbo Tax for years and love how no matter what the change are, it is quick and painless to figure out.
Date published: 2023-03-27
Rated 5 out of 5 by from Easy Taxes with Turbo Turbo Tax is always fast and easy, I love the way they keep all your info from previous years
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 5193