TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Long time T/T user. Will never change to another. I have used TurboTax for a very long time. It is very reliable. I have never had any issues using the S/W.
Date published: 2023-04-01
Rated 5 out of 5 by from TurboTax is Awesome Very easy experience, easy to follow steps and user friendly.
Date published: 2023-04-01
Rated 5 out of 5 by from thorough Very thorough with information gathered. Assists where errors are made.
Date published: 2023-04-01
Rated 2 out of 5 by from Turbo Taxes constant upgrading and raising prices I could not use turbo tax because of my mac will not take the new operating skystem So I turned to turbo tax online. I found it more expensive and more difficult to use, and am really annoyed at the repeated efforts to sell me services I don't want, and your success at requiring me to pay for services which were included in previous years. From a fan you have made me into an irritated customer who will search for a different alternative next year.
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo Tax Very easy experience, the tax specialists was very informative and friendly
Date published: 2023-04-01
Rated 2 out of 5 by from erroneous auto entries uploaded PDFs of docs and the system entered info erroneously. I had to go back and amend my returns after they were immediately rejected.
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo Tax 2022! A success! The Turbo Tax program was easy to use and the prompts and directions were great. In my case, I had to touch base with an on line expert twice to get information and assistance. Both professionals were helpful and answered my questions and told me how to proceed with my unique tax issues. I would suggest the use of this program to anyone wanting to file their taxes.
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo Tax to the rescue, Thank you! I have been using turbo tax for tax season each year and it has been such a breeze to get through every time! I find the platform so easy to use and this year while filing, they had more updates that gave me the "hold your hand" kind of help I truly need. I have been so blessed with each return and the customer care is always excellent. Thank you for taking the stress out of tax time filing, I am forever grateful for this service!
Date published: 2023-04-01
Rated 5 out of 5 by from Good UI and Live help experience I'd like to comment on the calm and professionalism of the Live service representative who walked me through my filings. The ability for the tech to see my screen and direct me to the buttons, fields and actions I need to take in real time is better than turning my system over and just sitting and watching - I learned by doing using my co-pilot in the corner.
Date published: 2023-04-01
Rated 5 out of 5 by from Great I really like Turbo Tax but this is irritating me. Please just finish my taxes.
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 5175
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Long time T/T user. Will never change to another. I have used TurboTax for a very long time. It is very reliable. I have never had any issues using the S/W.
Date published: 2023-04-01
Rated 5 out of 5 by from TurboTax is Awesome Very easy experience, easy to follow steps and user friendly.
Date published: 2023-04-01
Rated 5 out of 5 by from thorough Very thorough with information gathered. Assists where errors are made.
Date published: 2023-04-01
Rated 2 out of 5 by from Turbo Taxes constant upgrading and raising prices I could not use turbo tax because of my mac will not take the new operating skystem So I turned to turbo tax online. I found it more expensive and more difficult to use, and am really annoyed at the repeated efforts to sell me services I don't want, and your success at requiring me to pay for services which were included in previous years. From a fan you have made me into an irritated customer who will search for a different alternative next year.
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo Tax Very easy experience, the tax specialists was very informative and friendly
Date published: 2023-04-01
Rated 2 out of 5 by from erroneous auto entries uploaded PDFs of docs and the system entered info erroneously. I had to go back and amend my returns after they were immediately rejected.
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo Tax 2022! A success! The Turbo Tax program was easy to use and the prompts and directions were great. In my case, I had to touch base with an on line expert twice to get information and assistance. Both professionals were helpful and answered my questions and told me how to proceed with my unique tax issues. I would suggest the use of this program to anyone wanting to file their taxes.
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo Tax to the rescue, Thank you! I have been using turbo tax for tax season each year and it has been such a breeze to get through every time! I find the platform so easy to use and this year while filing, they had more updates that gave me the "hold your hand" kind of help I truly need. I have been so blessed with each return and the customer care is always excellent. Thank you for taking the stress out of tax time filing, I am forever grateful for this service!
Date published: 2023-04-01
Rated 5 out of 5 by from Good UI and Live help experience I'd like to comment on the calm and professionalism of the Live service representative who walked me through my filings. The ability for the tech to see my screen and direct me to the buttons, fields and actions I need to take in real time is better than turning my system over and just sitting and watching - I learned by doing using my co-pilot in the corner.
Date published: 2023-04-01
Rated 5 out of 5 by from Great I really like Turbo Tax but this is irritating me. Please just finish my taxes.
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 5175