TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 3 out of 5 by
MnM4 from
Turbo tax is expensive.
Turbo tax is expensive and cost more than it would to take to an accountant. Won't be using it in the future. Got charged for a upgrade. Which I did not request or use.
Date published: 2023-03-27
Rated 5 out of 5 by
DIP1234 from
Great service
I like the overall service and details. Expert was able to answer all my questions and submit my taxes.
Date published: 2023-03-27
Rated 1 out of 5 by
rhodak from
TurboTax rips off low-income seniors
I responded to an ad for $29 for Deluxe Federal ($30 off listed price). After at least an hour on the phone, your agent offered me no more than 30% off. Turbotax is guilty of misleading advertising and ripping off low-income customers, and does not honor its own ads. I have been with TurboTax for 10 years, but this year may be my LAST.
Date published: 2023-03-27
Rated 5 out of 5 by
Richarddo1968 from
Excellent
great design. Easy use. would recommend this app to everyone..
Date published: 2023-03-27
Rated 5 out of 5 by
zia allen from
nice and easy !!!!!!!
it was easy !!!! and you can get help when you need it !!!!
Date published: 2023-03-27
Rated 2 out of 5 by
JAY bubble from
IT WAS HARD TO DO
i got rejected twice and i didnt know what to do to fix it
Date published: 2023-03-27
Rated 1 out of 5 by
FRCHI from
TurboTax sucks
Highly expensive and the hidden fees are outrageous. The various options like Live, Deluxe, and premier are unnecessary. They are just ways to drive up the cost of filing with TurboTax.
Date published: 2023-03-27
Rated 4 out of 5 by
GrammyOfCamelot from
Great step-by- step instructions!
The step-by-step instructions were great. There were a couple of issues we encountered. We couldn't upload some of our broker information. Customer support sent us a discount service code for our trouble. However, the directions given to redeem the service code did not match the version of TurboTax. We were not able to use it. The other issue was that it wasn't clear to us when we purchased TurboTax that we would have to pay $25 to submit the state return.
Date published: 2023-03-27
Rated 4 out of 5 by
robbysmiles2 from
good program-interested in your live edition
Good system, could use more explanation about some of the K forms and how it relates to personal taxes
Date published: 2023-03-27
Rated 4 out of 5 by
CF Mom from
Mostly easy to use!
A little confusing when it comes to closing out a business and starting another.
All TurboTax® Offerings Reviews - Page 5172
Date published: 2023-03-27
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
MnM4 from
Turbo tax is expensive.
Turbo tax is expensive and cost more than it would to take to an accountant. Won't be using it in the future. Got charged for a upgrade. Which I did not request or use.
Date published: 2023-03-27
Rated 5 out of 5 by
DIP1234 from
Great service
I like the overall service and details. Expert was able to answer all my questions and submit my taxes.
Date published: 2023-03-27
Rated 1 out of 5 by
rhodak from
TurboTax rips off low-income seniors
I responded to an ad for $29 for Deluxe Federal ($30 off listed price). After at least an hour on the phone, your agent offered me no more than 30% off. Turbotax is guilty of misleading advertising and ripping off low-income customers, and does not honor its own ads. I have been with TurboTax for 10 years, but this year may be my LAST.
Date published: 2023-03-27
Rated 5 out of 5 by
Richarddo1968 from
Excellent
great design. Easy use. would recommend this app to everyone..
Date published: 2023-03-27
Rated 5 out of 5 by
zia allen from
nice and easy !!!!!!!
it was easy !!!! and you can get help when you need it !!!!
Date published: 2023-03-27
Rated 2 out of 5 by
JAY bubble from
IT WAS HARD TO DO
i got rejected twice and i didnt know what to do to fix it
Date published: 2023-03-27
Rated 1 out of 5 by
FRCHI from
TurboTax sucks
Highly expensive and the hidden fees are outrageous. The various options like Live, Deluxe, and premier are unnecessary. They are just ways to drive up the cost of filing with TurboTax.
Date published: 2023-03-27
Rated 4 out of 5 by
GrammyOfCamelot from
Great step-by- step instructions!
The step-by-step instructions were great. There were a couple of issues we encountered. We couldn't upload some of our broker information. Customer support sent us a discount service code for our trouble. However, the directions given to redeem the service code did not match the version of TurboTax. We were not able to use it. The other issue was that it wasn't clear to us when we purchased TurboTax that we would have to pay $25 to submit the state return.
Date published: 2023-03-27
Rated 4 out of 5 by
robbysmiles2 from
good program-interested in your live edition
Good system, could use more explanation about some of the K forms and how it relates to personal taxes
Date published: 2023-03-27
Rated 4 out of 5 by
CF Mom from
Mostly easy to use!
A little confusing when it comes to closing out a business and starting another.
All TurboTax® Offerings Reviews - Page 5172
Date published: 2023-03-27