TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from I finished I had some difficulty with it not completely erasing my old address from Texas. I tried going back to My Info—where it didn’t show the error, just on my return review. Also I am using an iPad, and I have had problems downloading or saving document copies to my files. ☹️
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax was easy to use Turbo Tax was pretty easy to use for the most part. It takes you step by step through the process and asks many detailed questions. It also offers less common categories to find more tax breaks. I did encounter a few obstacles on not knowing what to do in certain areas and had to do separate research to figure out the answer because they did not have the question or answer I was needing but all in all, Turbo Tax made filing simple and easy!
Date published: 2023-04-19
Rated 2 out of 5 by from Very confusing The system kept taking me back to a form I never received to make changes, I randomly. picked some stuff, don't even know if its correct just wanted to finish!!!
Date published: 2023-04-19
Rated 5 out of 5 by from It's Great! Been using this app 8 years ; easy and simple. Will continue to use it.
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax Quieted The Storm Great job and experience with Bill. He did an awesome job. I would like to hire him as my consultant! LoL
Date published: 2023-04-19
Rated 1 out of 5 by from Turbotax is way overpriced Turbotax is way overpriced. Not worth the money you paid for it.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax Live Assisted Premium Bobette was amazing and like a ray of sunshine in the darkness!
Date published: 2023-04-19
Rated 5 out of 5 by from Great job! Fast help for my issue. CPA Steve provided last minute tech help for me when my filed return was rejected. He walked me back through the return until we found where the error was -- a 1099R doc had been entered twice, and we fixed it
Date published: 2023-04-19
Rated 5 out of 5 by from Used many years It's good...... Easy to use...... Will use again..
Date published: 2023-04-19
Rated 4 out of 5 by from Pretty easy to use This was my first year doing a more complicated return and I got it done with a minimal amount of stress.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 518
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from I finished I had some difficulty with it not completely erasing my old address from Texas. I tried going back to My Info—where it didn’t show the error, just on my return review. Also I am using an iPad, and I have had problems downloading or saving document copies to my files. ☹️
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax was easy to use Turbo Tax was pretty easy to use for the most part. It takes you step by step through the process and asks many detailed questions. It also offers less common categories to find more tax breaks. I did encounter a few obstacles on not knowing what to do in certain areas and had to do separate research to figure out the answer because they did not have the question or answer I was needing but all in all, Turbo Tax made filing simple and easy!
Date published: 2023-04-19
Rated 2 out of 5 by from Very confusing The system kept taking me back to a form I never received to make changes, I randomly. picked some stuff, don't even know if its correct just wanted to finish!!!
Date published: 2023-04-19
Rated 5 out of 5 by from It's Great! Been using this app 8 years ; easy and simple. Will continue to use it.
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax Quieted The Storm Great job and experience with Bill. He did an awesome job. I would like to hire him as my consultant! LoL
Date published: 2023-04-19
Rated 1 out of 5 by from Turbotax is way overpriced Turbotax is way overpriced. Not worth the money you paid for it.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax Live Assisted Premium Bobette was amazing and like a ray of sunshine in the darkness!
Date published: 2023-04-19
Rated 5 out of 5 by from Great job! Fast help for my issue. CPA Steve provided last minute tech help for me when my filed return was rejected. He walked me back through the return until we found where the error was -- a 1099R doc had been entered twice, and we fixed it
Date published: 2023-04-19
Rated 5 out of 5 by from Used many years It's good...... Easy to use...... Will use again..
Date published: 2023-04-19
Rated 4 out of 5 by from Pretty easy to use This was my first year doing a more complicated return and I got it done with a minimal amount of stress.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 518