TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Turbo Tax is a great product TurboTax is a great product. Easy to use and provides great accommodations to helping you process your income tax information.
Date published: 2023-04-01
Rated 5 out of 5 by from TurboTax is awesome! TurbTax provided a quick and easy process with helpful prompts.
Date published: 2023-04-01
Rated 5 out of 5 by from Great and easy experience! I was able to file on my time, and if I needed to step away, I could lead where I left off.
Date published: 2023-04-01
Rated 5 out of 5 by from Time saver This thing is so simple and easy to use. Helpful and straight forward
Date published: 2023-04-01
Rated 4 out of 5 by from Turbo Tax was awesome!! it was a bit scary doing my taxes as usual but i did it with the help of Michael. I called and he breezed through it with me in minutes. I have been using turbo tax for 5 years. Unfortunately i forgot to save my taxes and I have lost my last 4 years copies in my laptop computer. i dont see anywhere on your site where i can obtain copies.
Date published: 2023-04-01
Rated 4 out of 5 by from Like Turbo tax. Help me a lot to do it, because now is in Spanish language
Date published: 2023-04-01
Rated 5 out of 5 by from Great live customer support! I had an uncommon issue with the data needed for my return and agents helped me understand what info I needed, why, and how to get it. Amazing service.
Date published: 2023-04-01
Rated 2 out of 5 by from Not a fan Wish i didnt have to click no every step for whatever upsell they offer constantly.
Date published: 2023-04-01
Rated 3 out of 5 by from Great service but nav is misleading at times Great service and my 8th year to use TurboTax, but the navigation this year is misleading at times, like hiding the Free & Deluxe product tiers at start, multiple prompts to bump the product tiers, making opening a Credit Karma account for depositing my refund the default option, et cetera.
Date published: 2023-04-01
Rated 5 out of 5 by from So easy and safe! We have used Turbo Tax for years and it just gets easier and easier each time. The staff is so very helpful and the side info makes it easy to understand.
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 5165
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is a great product TurboTax is a great product. Easy to use and provides great accommodations to helping you process your income tax information.
Date published: 2023-04-01
Rated 5 out of 5 by from TurboTax is awesome! TurbTax provided a quick and easy process with helpful prompts.
Date published: 2023-04-01
Rated 5 out of 5 by from Great and easy experience! I was able to file on my time, and if I needed to step away, I could lead where I left off.
Date published: 2023-04-01
Rated 5 out of 5 by from Time saver This thing is so simple and easy to use. Helpful and straight forward
Date published: 2023-04-01
Rated 4 out of 5 by from Turbo Tax was awesome!! it was a bit scary doing my taxes as usual but i did it with the help of Michael. I called and he breezed through it with me in minutes. I have been using turbo tax for 5 years. Unfortunately i forgot to save my taxes and I have lost my last 4 years copies in my laptop computer. i dont see anywhere on your site where i can obtain copies.
Date published: 2023-04-01
Rated 4 out of 5 by from Like Turbo tax. Help me a lot to do it, because now is in Spanish language
Date published: 2023-04-01
Rated 5 out of 5 by from Great live customer support! I had an uncommon issue with the data needed for my return and agents helped me understand what info I needed, why, and how to get it. Amazing service.
Date published: 2023-04-01
Rated 2 out of 5 by from Not a fan Wish i didnt have to click no every step for whatever upsell they offer constantly.
Date published: 2023-04-01
Rated 3 out of 5 by from Great service but nav is misleading at times Great service and my 8th year to use TurboTax, but the navigation this year is misleading at times, like hiding the Free & Deluxe product tiers at start, multiple prompts to bump the product tiers, making opening a Credit Karma account for depositing my refund the default option, et cetera.
Date published: 2023-04-01
Rated 5 out of 5 by from So easy and safe! We have used Turbo Tax for years and it just gets easier and easier each time. The staff is so very helpful and the side info makes it easy to understand.
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 5165