TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Great except for no 1099-B upload feature The software is easy to use for Trusts. But it does not allow you to upload the 1099-B data from your broker, or attach the 1099-B report as an attachment. You have to mail it to the IRS.
Date published: 2023-03-28
Rated 5 out of 5 by from They made it easy to e-file your return. This our first time using Turbo Tax and found it so easy and when I did have questions they provide an expert to guide you through what you need. The screen share was great.
Date published: 2023-03-28
Rated 5 out of 5 by from TurboTax is a great service It was very easy and felt comfortable using it Turbo Tax
Date published: 2023-03-28
Rated 5 out of 5 by from VERY SIMPLE AND EFFICIENT WONDERFUL TAKES ALL THE STRESS OUT OF DOING TAXES!!!
Date published: 2023-03-28
Rated 1 out of 5 by from I dislike Turbo tax, but I still use it Major bugs in NC state refunds part, I could not donate part of my refund to a state wildlife fund and also apply part of refund to next years taxes, Got 3 errors couldn't fix, then did not give me option to even apply refund to next year taxes, had to redo part of state and take out donations to state for part of refund! crappy state product. Federal was OK but I really dislike going through the questionare and not being able to see what form and line the questions are referring to on the tax forms.
Date published: 2023-03-28
Rated 5 out of 5 by from Use every year Use it every year! Super easy, even have a small business and they make it so easy!
Date published: 2023-03-28
Rated 5 out of 5 by from 2022 Turbotax Return Easy to use and live assistant available on request.
Date published: 2023-03-28
Rated 5 out of 5 by from good general experience good general experience in processing the information in very friendly manner
Date published: 2023-03-28
Rated 4 out of 5 by from Turbo tax is helpful Turbo tax is helpful and reduces expenses of filing taxes.
Date published: 2023-03-28
Rated 1 out of 5 by from EXPENSIVE I can't believe I was charged $162 for my taxes, I probably won't be doing my taxes on TurboTax anymore.
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 5144
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great except for no 1099-B upload feature The software is easy to use for Trusts. But it does not allow you to upload the 1099-B data from your broker, or attach the 1099-B report as an attachment. You have to mail it to the IRS.
Date published: 2023-03-28
Rated 5 out of 5 by from They made it easy to e-file your return. This our first time using Turbo Tax and found it so easy and when I did have questions they provide an expert to guide you through what you need. The screen share was great.
Date published: 2023-03-28
Rated 5 out of 5 by from TurboTax is a great service It was very easy and felt comfortable using it Turbo Tax
Date published: 2023-03-28
Rated 5 out of 5 by from VERY SIMPLE AND EFFICIENT WONDERFUL TAKES ALL THE STRESS OUT OF DOING TAXES!!!
Date published: 2023-03-28
Rated 1 out of 5 by from I dislike Turbo tax, but I still use it Major bugs in NC state refunds part, I could not donate part of my refund to a state wildlife fund and also apply part of refund to next years taxes, Got 3 errors couldn't fix, then did not give me option to even apply refund to next year taxes, had to redo part of state and take out donations to state for part of refund! crappy state product. Federal was OK but I really dislike going through the questionare and not being able to see what form and line the questions are referring to on the tax forms.
Date published: 2023-03-28
Rated 5 out of 5 by from Use every year Use it every year! Super easy, even have a small business and they make it so easy!
Date published: 2023-03-28
Rated 5 out of 5 by from 2022 Turbotax Return Easy to use and live assistant available on request.
Date published: 2023-03-28
Rated 5 out of 5 by from good general experience good general experience in processing the information in very friendly manner
Date published: 2023-03-28
Rated 4 out of 5 by from Turbo tax is helpful Turbo tax is helpful and reduces expenses of filing taxes.
Date published: 2023-03-28
Rated 1 out of 5 by from EXPENSIVE I can't believe I was charged $162 for my taxes, I probably won't be doing my taxes on TurboTax anymore.
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 5144