TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
TTUser777 from
Great except for no 1099-B upload feature
The software is easy to use for Trusts. But it does not allow you to upload the 1099-B data from your broker, or attach the 1099-B report as an attachment. You have to mail it to the IRS.
Date published: 2023-03-28
Rated 5 out of 5 by
Papanut from
They made it easy to e-file your return.
This our first time using Turbo Tax and found it so easy and when I did have questions they provide an expert to guide you through what you need. The screen share was great.
Date published: 2023-03-28
Rated 5 out of 5 by
Boober45 from
TurboTax is a great service
It was very easy and felt comfortable using it Turbo Tax
Date published: 2023-03-28
Rated 5 out of 5 by
JACK6119 from
VERY SIMPLE AND EFFICIENT
WONDERFUL TAKES ALL THE STRESS OUT OF DOING TAXES!!!
Date published: 2023-03-28
Rated 1 out of 5 by
Hemphill01 from
I dislike Turbo tax, but I still use it
Major bugs in NC state refunds part, I could not donate part of my refund to a state wildlife fund and also apply part of refund to next years taxes, Got 3 errors couldn't fix, then did not give me option to even apply refund to next year taxes, had to redo part of state and take out donations to state for part of refund! crappy state product. Federal was OK but I really dislike going through the questionare and not being able to see what form and line the questions are referring to on the tax forms.
Date published: 2023-03-28
Rated 5 out of 5 by
Stephanie0948775893 from
Use every year
Use it every year! Super easy, even have a small business and they make it so easy!
Date published: 2023-03-28
Rated 5 out of 5 by
Taga Pinas from
2022 Turbotax Return
Easy to use and live assistant available on request.
Date published: 2023-03-28
Rated 5 out of 5 by
Mohm from
good general experience
good general experience in processing the information in very friendly manner
Date published: 2023-03-28
Rated 4 out of 5 by
Doc1619 from
Turbo tax is helpful
Turbo tax is helpful and reduces expenses of filing taxes.
Date published: 2023-03-28
Rated 1 out of 5 by
Klilteich from
EXPENSIVE
I can't believe I was charged $162 for my taxes, I probably won't be doing my taxes on TurboTax anymore.
All TurboTax® Offerings Reviews - Page 5144
Date published: 2023-03-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
TTUser777 from
Great except for no 1099-B upload feature
The software is easy to use for Trusts. But it does not allow you to upload the 1099-B data from your broker, or attach the 1099-B report as an attachment. You have to mail it to the IRS.
Date published: 2023-03-28
Rated 5 out of 5 by
Papanut from
They made it easy to e-file your return.
This our first time using Turbo Tax and found it so easy and when I did have questions they provide an expert to guide you through what you need. The screen share was great.
Date published: 2023-03-28
Rated 5 out of 5 by
Boober45 from
TurboTax is a great service
It was very easy and felt comfortable using it Turbo Tax
Date published: 2023-03-28
Rated 5 out of 5 by
JACK6119 from
VERY SIMPLE AND EFFICIENT
WONDERFUL TAKES ALL THE STRESS OUT OF DOING TAXES!!!
Date published: 2023-03-28
Rated 1 out of 5 by
Hemphill01 from
I dislike Turbo tax, but I still use it
Major bugs in NC state refunds part, I could not donate part of my refund to a state wildlife fund and also apply part of refund to next years taxes, Got 3 errors couldn't fix, then did not give me option to even apply refund to next year taxes, had to redo part of state and take out donations to state for part of refund! crappy state product. Federal was OK but I really dislike going through the questionare and not being able to see what form and line the questions are referring to on the tax forms.
Date published: 2023-03-28
Rated 5 out of 5 by
Stephanie0948775893 from
Use every year
Use it every year! Super easy, even have a small business and they make it so easy!
Date published: 2023-03-28
Rated 5 out of 5 by
Taga Pinas from
2022 Turbotax Return
Easy to use and live assistant available on request.
Date published: 2023-03-28
Rated 5 out of 5 by
Mohm from
good general experience
good general experience in processing the information in very friendly manner
Date published: 2023-03-28
Rated 4 out of 5 by
Doc1619 from
Turbo tax is helpful
Turbo tax is helpful and reduces expenses of filing taxes.
Date published: 2023-03-28
Rated 1 out of 5 by
Klilteich from
EXPENSIVE
I can't believe I was charged $162 for my taxes, I probably won't be doing my taxes on TurboTax anymore.
All TurboTax® Offerings Reviews - Page 5144
Date published: 2023-03-28