TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from taxes great. this website made it very easy and simple to do taxes
Date published: 2023-03-28
Rated 2 out of 5 by from Expensive service with hidden fees Have used Turbotax my entire adult life. Too many hidden fees... When I went back to try to change my payment method to save $40 (pay with credit card instead of taking it out of my return) it kept giving me errors, or bringing me to a payment screen that still had the $40 "convenience fee". Originally decided not to go to an alternative tax preparer because this looked cheaper, but after they get you with all the additional fees, it ended up being more expensive than having someone do it all for me. Honestly would have used a different service if I had started early enough to do research this year.
Date published: 2023-03-28
Rated 5 out of 5 by from Easy to follow. Easy to use. Appreciate the process is easy to follow, and relatively painless.
Date published: 2023-03-28
Rated 5 out of 5 by from Great tool to file tax I've been using TuboTax since 2017. Great tool and will keep using in the future
Date published: 2023-03-28
Rated 5 out of 5 by from Great experience My tax professional was super helpful and made the experience painless even for a year with slightly complicated taxes
Date published: 2023-03-28
Rated 4 out of 5 by from Turbotax Premier for year 2022 Unable to automatically transfer data from previous year to current year. Program said it found a file, but when I selected transfer, I would get an error message. I had to enter all personal data, and filing data that normally transfers again.
Date published: 2023-03-28
Rated 5 out of 5 by from great software Turbotax is great software to prepare taxes. User friendly and keep having many check points in the way.
Date published: 2023-03-28
Rated 5 out of 5 by from I love using TurboTax TurboTax was super easy and efficient. I felt good knowing that I can get my taxes done quickly and with confidence. I used TurboTax last year, this year, and will be using it again next year!
Date published: 2023-03-28
Rated 4 out of 5 by from Great and economical way to file tax returns Fairly simple yet comprehensive method of completing tax returns. Had some questions but was able to get answers from Chat (Deborah K) which cleared it up after some discussion.
Date published: 2023-03-28
Rated 5 out of 5 by from Great It’s amazing it was fast and easy only did took me 20 minutes
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 5131
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from taxes great. this website made it very easy and simple to do taxes
Date published: 2023-03-28
Rated 2 out of 5 by from Expensive service with hidden fees Have used Turbotax my entire adult life. Too many hidden fees... When I went back to try to change my payment method to save $40 (pay with credit card instead of taking it out of my return) it kept giving me errors, or bringing me to a payment screen that still had the $40 "convenience fee". Originally decided not to go to an alternative tax preparer because this looked cheaper, but after they get you with all the additional fees, it ended up being more expensive than having someone do it all for me. Honestly would have used a different service if I had started early enough to do research this year.
Date published: 2023-03-28
Rated 5 out of 5 by from Easy to follow. Easy to use. Appreciate the process is easy to follow, and relatively painless.
Date published: 2023-03-28
Rated 5 out of 5 by from Great tool to file tax I've been using TuboTax since 2017. Great tool and will keep using in the future
Date published: 2023-03-28
Rated 5 out of 5 by from Great experience My tax professional was super helpful and made the experience painless even for a year with slightly complicated taxes
Date published: 2023-03-28
Rated 4 out of 5 by from Turbotax Premier for year 2022 Unable to automatically transfer data from previous year to current year. Program said it found a file, but when I selected transfer, I would get an error message. I had to enter all personal data, and filing data that normally transfers again.
Date published: 2023-03-28
Rated 5 out of 5 by from great software Turbotax is great software to prepare taxes. User friendly and keep having many check points in the way.
Date published: 2023-03-28
Rated 5 out of 5 by from I love using TurboTax TurboTax was super easy and efficient. I felt good knowing that I can get my taxes done quickly and with confidence. I used TurboTax last year, this year, and will be using it again next year!
Date published: 2023-03-28
Rated 4 out of 5 by from Great and economical way to file tax returns Fairly simple yet comprehensive method of completing tax returns. Had some questions but was able to get answers from Chat (Deborah K) which cleared it up after some discussion.
Date published: 2023-03-28
Rated 5 out of 5 by from Great It’s amazing it was fast and easy only did took me 20 minutes
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 5131