TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
stephg20012 from
taxes
great. this website made it very easy and simple to do taxes
Date published: 2023-03-28
Rated 2 out of 5 by
Nicsa from
Expensive service with hidden fees
Have used Turbotax my entire adult life. Too many hidden fees... When I went back to try to change my payment method to save $40 (pay with credit card instead of taking it out of my return) it kept giving me errors, or bringing me to a payment screen that still had the $40 "convenience fee". Originally decided not to go to an alternative tax preparer because this looked cheaper, but after they get you with all the additional fees, it ended up being more expensive than having someone do it all for me. Honestly would have used a different service if I had started early enough to do research this year.
Date published: 2023-03-28
Rated 5 out of 5 by
Garbaldygook from
Easy to follow.
Easy to use. Appreciate the process is easy to follow, and relatively painless.
Date published: 2023-03-28
Rated 5 out of 5 by
Soun75 from
Great tool to file tax
I've been using TuboTax since 2017. Great tool and will keep using in the future
Date published: 2023-03-28
Rated 5 out of 5 by
Cait147692 from
Great experience
My tax professional was super helpful and made the experience painless even for a year with slightly complicated taxes
Date published: 2023-03-28
Rated 4 out of 5 by
Gryghst from
Turbotax Premier for year 2022
Unable to automatically transfer data from previous year to current year. Program said it found a file, but when I selected transfer, I would get an error message. I had to enter all personal data, and filing data that normally transfers again.
Date published: 2023-03-28
Rated 5 out of 5 by
Lucky girl from
great software
Turbotax is great software to prepare taxes. User friendly and keep having many check points in the way.
Date published: 2023-03-28
Rated 5 out of 5 by
Gigi1872 from
I love using TurboTax
TurboTax was super easy and efficient. I felt good knowing that I can get my taxes done quickly and with confidence. I used TurboTax last year, this year, and will be using it again next year!
Date published: 2023-03-28
Rated 4 out of 5 by
Koeno from
Great and economical way to file tax returns
Fairly simple yet comprehensive method of completing tax returns. Had some questions but was able to get answers from Chat (Deborah K) which cleared it up after some discussion.
Date published: 2023-03-28
Rated 5 out of 5 by
Johnnyboy48402 from
Great
It’s amazing it was fast and easy only did took me 20 minutes
All TurboTax® Offerings Reviews - Page 5131
Date published: 2023-03-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
stephg20012 from
taxes
great. this website made it very easy and simple to do taxes
Date published: 2023-03-28
Rated 2 out of 5 by
Nicsa from
Expensive service with hidden fees
Have used Turbotax my entire adult life. Too many hidden fees... When I went back to try to change my payment method to save $40 (pay with credit card instead of taking it out of my return) it kept giving me errors, or bringing me to a payment screen that still had the $40 "convenience fee". Originally decided not to go to an alternative tax preparer because this looked cheaper, but after they get you with all the additional fees, it ended up being more expensive than having someone do it all for me. Honestly would have used a different service if I had started early enough to do research this year.
Date published: 2023-03-28
Rated 5 out of 5 by
Garbaldygook from
Easy to follow.
Easy to use. Appreciate the process is easy to follow, and relatively painless.
Date published: 2023-03-28
Rated 5 out of 5 by
Soun75 from
Great tool to file tax
I've been using TuboTax since 2017. Great tool and will keep using in the future
Date published: 2023-03-28
Rated 5 out of 5 by
Cait147692 from
Great experience
My tax professional was super helpful and made the experience painless even for a year with slightly complicated taxes
Date published: 2023-03-28
Rated 4 out of 5 by
Gryghst from
Turbotax Premier for year 2022
Unable to automatically transfer data from previous year to current year. Program said it found a file, but when I selected transfer, I would get an error message. I had to enter all personal data, and filing data that normally transfers again.
Date published: 2023-03-28
Rated 5 out of 5 by
Lucky girl from
great software
Turbotax is great software to prepare taxes. User friendly and keep having many check points in the way.
Date published: 2023-03-28
Rated 5 out of 5 by
Gigi1872 from
I love using TurboTax
TurboTax was super easy and efficient. I felt good knowing that I can get my taxes done quickly and with confidence. I used TurboTax last year, this year, and will be using it again next year!
Date published: 2023-03-28
Rated 4 out of 5 by
Koeno from
Great and economical way to file tax returns
Fairly simple yet comprehensive method of completing tax returns. Had some questions but was able to get answers from Chat (Deborah K) which cleared it up after some discussion.
Date published: 2023-03-28
Rated 5 out of 5 by
Johnnyboy48402 from
Great
It’s amazing it was fast and easy only did took me 20 minutes
All TurboTax® Offerings Reviews - Page 5131
Date published: 2023-03-28